I have inserted one image in to the Grid portfolio ... and inserted the grid on to a page... and the image thumbnail shows, however that is it...

1. The larger image does not show when you click the thumbnail?
2. Same with the description (assume it is shown on the larger image)

Any ideas how to get this working as I have a few dozen pictures to include but dont want to add them if this doesnt work...



For faster issue resolution please provide:
URL to your website: http://swanchamber-com-au.websitedesigns.com.au/chamber-gallery/
Browser version: firefox latest
Theme version: 2.2
July 29, 2013, 1:48am
Anyone any ideas on how to fix this .. or anyone else having issues... or does this work out of the box?
July 29, 2013, 11:39pm

AIT Supportivan
Hi Steve, to use gridgallery also with detail image with title and categories inside like here:
you have to use parameter display="detail" in shortcode

What is the shortcode you are using?

Thanks, Ivan.
July 30, 2013, 9:18am

This is the shortcode ...

[ait-gridgallery count="15" height="auto" descheight="50" cols="5" display="fancybox" showfilter="1" order="random" description="1"]

However I have tried every possible shortcode generated including

[ait-gridgallery count="15" height="auto" descheight="50" category="0" cols="5" display="detail" showfilter="1" order="chronological" description="0"]

Both are on the mentioned page now ... and clicking on any image results in a failure...



July 30, 2013, 6:08pm

AIT Supportivan
Hi Steve, can you please send your admin and ftp credentials? I'll need to check it closer what's going on because can't reproduce the same problem on our installation.
Find please my mail in signature below.

Thanks, Ivan.
July 31, 2013, 8:52am

Email sent...
July 31, 2013, 8:55am

Email sent with all login details ... ftp and wordpress

July 31, 2013, 9:08am

AIT Supportivan
Hi, thanks I've got the access and checked it, but there is finally the conflict with some plugin - you have installed many plugins and with some of them problem appears.
With deactivated plugins gallery works without any problem.

Thanks, Ivan.
July 31, 2013, 9:53am

Thank you... all working now ... just needed pointing in the right direction ... and yep I use lots of plugins ... and I tend to edit lots of code to make em all work nicely.

thank you

July 31, 2013, 10:08am