Hi there

I honestly have to say that this is the hardest template i have worked with in a very long time but i am up for the challenge...

I have a few questions/requests..

1. Kwicks Slider seems to be missing from the install..
2. After installing Wordpress Portfolio i get the following error code.. "WP Portfolio has been upgraded, and there's been a slight settings change. Please choose your Shrink The Web account type in the Portfolio Settings" (No idea what to do here)
3. Home page shortcodes. Where can i find these shortcodes? I want the site to look exactly like the demo with the kwicks slider.

I hope you can assist me as soon as possible.
May 2, 2014, 8:58am
AIT Supportpeter
Hello, please post here your wp credentials so I can see what exactly is problem with your website
May 3, 2014, 5:52pm

Message is private
May 5, 2014, 9:58am

Can a support person help please...
May 8, 2014, 4:57am

AIT Supportpeter
Hello, have you made any changes in theme? All pages including wp admin gives error message. Please contact your hosting provider and discuss this problem with him. He should be able to revert your website to working state.
May 8, 2014, 2:47pm

Hi peter... I have done nothing except upload the template as is...

No changes have been made at all...
May 9, 2014, 8:02am

AIT Supportpeter
Hello, I visited your website again. This time it loaded correctly but after few minutes same error occurred
After short while I am unable to access your website. It isn't bug of theme because I am not able to enter even wp admin. Please discuss with your provider what is the problem with your website.

I noticed only few things on your website. Main problem why content isn't loaded is that in admin settings > media you have checked box Organize uploads in folders...
This must be unchecked because otherwise pre-imported data will have different links. You must do this BEFORE you import example content

Plugin that is suggested with theme changed policy and you must create free account on their pages. If you click on this error you will get instruction what to do and how to register.
May 9, 2014, 2:37pm

Hi paul...

Reinstalled wordpress and the theme...
I imported content after unchecking the media check box but am getting the following error..
"Menu item skipped due to missing menu slug"
Is there anything vital that i am missing before  proceed? The home page looks like a blog and not the demo...






May 28, 2014, 3:20pm

AIT Supportpeter
Hi, I tried the same but after reinstallation of wordpress and theme all my uploads haven't been organized in folders.
Yours are separated in folders with date so something had to went in a wrong way. IF you have no problem to remove all your media I could try to reupload export file and see what is the problem.
The easiest way is to change links in your homepage settings and insert images for kwick section once again with correct links (that means insert images from media library and save settings)
I already corrected your wp settings>reading where you didn't select front and blog page

May 29, 2014, 4:58pm

Hi peter... 

I removed all media now from the uploads folder on wp-content :)

Thank you so much for help...


June 2, 2014, 3:18pm