beein trying for a wekk but just cant get the flash. my programmer tried too and same thing.

can u check and tell us what is the problem. If it cnt be solved, will like to hv a refund of this theme.

Thanks
December 15, 2013, 9:25am
helo...what shud i do next? im upset i buy the theme and its not working at all.
December 16, 2013, 11:27am

AIT Supportzoli
Hi, can you please explain this question a little closer? What you mean by "flash not showing at all"? Please send me your ftp credentials via Insert secret code button, I will forward it to our developer and he will check it.
December 16, 2013, 11:55am

I have gave u the wordpress login.  did u not login and see at all? Is that how support is done here?

Below is the FTP logins. Please solve this asap. its been a week now i bought this theme.

December 18, 2013, 1:59am

AIT Supportivan
Hi, we found that on your server takes longer time script which check all slider images - you have no turned on slider on any page but this script is processed each time when the page loads. It load image from database and check their sizes to set up height of slider.
I removed this script from files:
./page.php
./page-fullwidth.php
./index.php
./homepage.php
./single.php

Your site and site loads most better from my side, can you check it please?

Thanks, Ivan.


ps, this is public forum so do not write credentials directly to message - you can use secret content by click on the button above editor when you write message.
I removed credentials and saved them into secret content for us below.

December 18, 2013, 2:52pm

Yes it load fast now.
but the slider is still not working. I'm logged in now but see that flash is still not up.
December 19, 2013, 1:32pm

 it's the 4 tab bar acting as slider. That is nt working.
December 19, 2013, 1:38pm

i tried everything on the tab slides.  i changed it but still its not showing on homepage. when can this issue be solved?


December 20, 2013, 1:40pm