I am pulling up the site on a windows and apple computer. I have used several different browsers, however the site is incredibly slow to load. The home page will sometimes "TIMEOUT" Please advise on how to fix this. Thanks!

For faster issue resolution please provide:
URL to your website: http://www.wingcitysites.com/shenshe
Browser version: ALL VERSIONS
Theme version: LATEST
October 25, 2012, 12:16pm
i second that. mine is also extremely slow.
October 25, 2012, 1:27pm

AIT Supportivan
Hi, we have good experiences with plugin WP Super Cache for speed up page loading. Please use this plugin and configure it correctly, you should achieve the speed similar of our preview site (of course depends also on your connection and on server)
Thanks, Ivan.
October 25, 2012, 6:02pm

That's not good enough! That's a terrible answer!! Now I have to find a new theme because of that. It's going to cause so much more work.

You shouldn't need a chaching plugin! You should fix the site.
Please respond to this as soon as you can. Now I have to talk to envato to get a refund. This is crazy.
October 25, 2012, 6:30pm

AIT Supportivan
Hi, I receive answer from our developers regarding to your question:
"Thanks for your comment. We had a look at your site and it seems to be an issue with your server or hosting. It’s incredibly slow. We run the theme on fairly slow core2due testing machine here, our quite heavy loaded testing server all without any cache and it’s running fast.
For example only this image alone has 470KB and it’s loading about 5-7 seconds: http://wingcitysites.com/shenshe/wp-content/uploads/2012/10/shenshe1.png
And it’s only an image, without wordpress, php, database nor our theme.
Please contact your hosting company to resolve that issue. Thanks."

Thanks, Ivan.
October 26, 2012, 4:24pm