Hi I’ve posted in the support forum….but I’m struggling to get the stuff to work…. an no one helps me?

Purchase date: 8/02/1012

Theme Problems

1) Images doesn’t load in slider on home page, no support or explanation in support forum or in documentation

2)No extra menu options under general settings, just General and global where is header settings ?

Please help me I’m going nuts. I need to get this site functioning fast (within 3 days)

The only option is to get a theme that actually delivers what it promises?

Now I know there is a small glitch but it’s preventing me from getting the stuff done… please webguru’s and creators of the theme help me out here?

PLEASE ….!!!!!!!!!!

I’m not the only one with this problem…..

For faster issue resolution please provide:
URL to your website: http://www.sic-it.co.za/floreat
Browser version: Firefox
February 9, 2012, 12:30pm
I have exactelly the same problem!!!
February 9, 2012, 1:34pm

AIT Supportsanta
Hi wollie333,
1) as i wrote to the same question for dedalotour, you must specify an Icon for Room to get the images to slides. It is because this is a room viewer with the functionality of a slider. Just go to one of your rooms and set the featured image for room. You can see it in the attached file
2) The theme header options are in Globals tab, there are no other tabs in this theme. All of the settings for header is there, so navigate to Admin > General Setting > Globals and there you can see a section called Header Appereance

February 10, 2012, 7:39am

I set the featured image, but nothing happens ....
February 11, 2012, 1:55pm

What about u wollie333 ??? Did u solve the problem?
February 11, 2012, 2:01pm

I'm sure... there's something wrong whit this theme ... waste money
February 11, 2012, 2:05pm

Same problem with slider image .

i think its something in this code!!!
Please HELP.
February 12, 2012, 11:05am

AIT Supportsanta
Hi guys,
yes it may be in the code mmilan specified. The timthumb cannot parse the image. We are working on it as a primary goal. It may be resolved later today. I'll be informing you.

February 13, 2012, 3:03am

AIT Supportsanta
Ok, i have a question guys, what server are you running ? Apache, etc ? I'm asking because we are working on Apache 2 with PHP 5.3.8 and here everything works fine. Let me know

February 13, 2012, 3:24am

I'm working with BitNami WordPress Stack on local machine.
February 13, 2012, 6:41am

AIT Supportsanta
test if the BitNami comes with PHP and GD ... and please check if your servers meets this requirements

- TimThumb requires the GD library, which should be available on any host sever with PHP 4.3+ installed.
- Once installed and in-use, TimThumb will automatically create a /cache/ subfolder with proper write-permissions (if it doesn´t already exist). If your host server doesn’t allow this by default, be sure to manually change the /cache/ folder permissions to 777.
- If your web-hoster doesn´t allow 777 permissions or if 777 doesn´t work, try 755 which sometimes solves the issue.
- In addition, make sure the folder which contains TimThumb is set to 777 (the /scripts subfolder by default).
- Check with your web-hoster if they block the TimThumb script from proper working.
- Use absolute paths for your images (incl. http://…)
- You can´t use external images (for security reasons)
- Make sure the images are uploaded into each post using the post image uploader or attached to the post by using the “attach” functionality in the media library. See also this article for more information.
- Make sure images are not too large because most webservers can´t handle the resizing of very large images. Images shouldn´t be larger than 1024×768.
(source: http://www.der-prinz.com/images-displaying-solving-issues-timthumb/)
February 13, 2012, 7:30am