I have followed the process shown in the video to set up the reservation form. But when I tried booking a room, it is showing 403 forbidden error. Please help in resolving this issue
For faster issue resolution please provide:
URL to your website: tajmahalhotel.in
Browser version: Google Chrome 29.0.1547.62 m
Theme version: 2.40
September 3, 2013, 9:51am
AIT Supportpeter
Hi. I filled all fields and sent. This message appeared, but no 403 error. Did you get my reservation? Since you wrote did you fix it? Thank you
September 3, 2013, 5:52pm

there is an error. Please try doing that through the room reservation form in the banner area. PFA screenshots
September 5, 2013, 8:16am

AIT Supportpeter
Hi. Now error occurred. I noticed also there are no thumbnails of pictures. That often indicates problem related to permissions.
Try to check it and look at these articles:
September 5, 2013, 4:58pm

I have changed the permissions. But it is still showing the same error. I have not uploaded any images, that is why you are not able to see the thumbnails. Please check it and tell me how to resolve the issue
September 20, 2013, 10:17am

AIT Supportpeter
Hi. Is it possible to send me in private message your admin and ftp credentials?
September 22, 2013, 7:40am


I hosted my website with godaddy and godaddy doesn't allow http twice in the url. timthumb is generating 2nd http in the url. Is there a way where I can resolve this issue? I have done a little bit of research and came across this link. But not sure of using this in this theme. Please help me... http://substancedigital.com/2013/03/technology/getting-timthumb-to-work-on-godaddy-and-other-hosts-with-root-relative-links/

October 29, 2013, 12:26pm

Hi, That issue got resolved after importing sample content. But the page is not appearing as expected. I want the content background to be white as shown in the theme skin. But it is showing dark gray colored image. Please go through the link and lemme know where to change the background image. I want exactly same look as in the demo

October 29, 2013, 1:15pm

Hi, these images are not in theme folder, because we bought these images and can`t resell them. The gray colored images are sample images. You need to use your own images.
October 31, 2013, 1:32pm