For faster issue resolution please provide:
URL to your website: http://www.samchandlerphotography.co.uk/
Browser version: FF 23.0.1
Theme version: Latest Ver.2

On trying to import following instructions - the theme fails to import the default content.


Import WordPress
Room “Double Room” already exists.
Room “Double Room 2” already exists.
Portfolio Item “Compound Minimalistic” already exists.
Portfolio Item “Corporate” already exists.
Portfolio Item “FullScreen” already exists.
Portfolio Item “Creator Subpage” already exists.
Portfolio Item “Creator Home” already exists.
Portfolio Item “Video” already exists.
Portfolio Item “Creator Admin” already exists.
Portfolio Item “Terminator” already exists.
Portfolio Item “Compound Big” already exists.
Portfolio Item “Fullscreen Big” already exists.
Service box “Hotel Reservations” already exists.
Service box “Content Administration” already exists.
Room “Bedroom” already exists.
Room “Guest Room” already exists.
Sport “Golf for beginners” already exists.
Sport “Golf Tournament” already exists.
Sport “Pitch & Put” already exists.
Sport “Play Golf with friends” already exists.
Failed to import Media “wood”
Failed to import Media “thumb_blog”
Failed to import Media “Editor”
Failed to import Media “ico_yt”
Failed to import Media “ico_ait”
Failed to import Media “ico_fb”
Failed to import Media “ico_tf”
Failed to import Media “ico_tw”
Failed to import Media “ico_fb24”
Failed to import Media “ico_tw24”
Failed to import Media “web_compound_home”
Failed to import Media “web_corporate”
Failed to import Media “web_fullscreen_furniture”
Failed to import Media “scheme_subpage”
Failed to import Media “scheme_home”
Failed to import Media “thumb_video”
Failed to import Media “scheme_admin”
Failed to import Media “web_terminator”
Service box “Impressive Presentation” already exists.
Service box “Powerful Shortcodes” already exists.
Failed to import Media “ico_tf24”
Failed to import Media “ico_ait24”
Failed to import Media “ico_yt24”
Failed to import Media “Disable WP autoformatting.jpg”
Failed to import Media “Disable WP autoformatting.jpg”
Failed to import Media “AIT themes”
Failed to import Media “dott”
Failed to import Media “dott”
Failed to import Media “dott_ff_00_40”
Failed to import Media “dott_ff_60”
Failed to import Media “sand”
Failed to import Media “logo_default”
Failed to import Media “topheaderdrop-specialOffer”
Failed to import Media “room-viewer-icon3”
Failed to import Media “room-viewer-icon3”
Failed to import Media “floral”
Failed to import Media “floral2”
Failed to import Media “stripes2”
Failed to import Media “marble”
Failed to import Media “structure”
Failed to import Media “Admin Branding”
Failed to import Media “Backup”
Failed to import Media “Colors”
Failed to import Media “Documentation”
Failed to import Media “General Settings”
Failed to import Media “Rooms”
Failed to import Media “Service Boxes”
Failed to import Media “Template Skins”
Failed to import Media “Video”
Failed to import Media “guesthouse_bluelight_thumb”
Failed to import Media “Guesthouse Default Thumb”
Failed to import Media “GuestHouse Greenlight Thumb”
Failed to import Media “Guesthouse PurpleLight Thumb”
Failed to import Media “GuestHouse RedLight Thumb”
Failed to import Media “GuestHouse TurquoLight Thumb”
Failed to import Media “GuestHouse YellowBlack Thumb”
Failed to import Media “GuestHouse YellowDark Thumb”
Failed to import Media “blue”
Failed to import Media “blue_yellow”
Failed to import Media “default”
Failed to import Media “green”
Failed to import Media “purple”
Failed to import Media “RedLight”
Failed to import Media “TurquoiseOrange”
Failed to import Media “YellowDark”
Failed to import Media “guesthouse_yellowblack_thumb”
Failed to import Media “GuestHouse Content Section”
Failed to import Media “content-section”
Failed to import Media “content-section-big”
Failed to import Media “service-box”
Failed to import Media “service-box-big”
Failed to import Media “widgets-big”
Failed to import Media “dropdown-widgets”
Failed to import Media “dropdown-widgets-big”
Failed to import Media “widgets”
Failed to import Media “widgets-big”
Failed to import Media “GuestHouse Slide 1”
Failed to import Media “slide2”
Failed to import Media “slide3”
Failed to import Media “slide4”
Failed to import Media “service-box”
Failed to import Media “About”
Failed to import Media “blog”
Failed to import Media “dropdown-contact”
Failed to import Media “Image Shortcode”
Failed to import Media “GuestHouse_scheme”
Failed to import Media “GuestHouse_scheme_small”
Failed to import Media “room-viewer-icon3”
Failed to import Media “widget-pic-wp2”
Page “Shortcodes” already exists.
Page “Text Styles & Classes” already exists.
Page “About” already exists.
Page “GuestHouse Features” already exists.
Page “Picture Gallery” already exists.
Page “Boxes & Frames” already exists.
Page “Posts” already exists.
Page “Lists” already exists.
Page “Pricing tables” already exists.
Page “Videos” already exists.
Page “Sitemap” already exists.
Page “Facebook & Twitter” already exists.
Page “Google Maps” already exists.
Page “Universal Portfolio” already exists.
Page “Contact Us” already exists.
Page “Buttons” already exists.
Page “4-cols Description 1” already exists.
Page “3-cols Description 1” already exists.
Page “2-cols Description 1” already exists.
Page “2-cols Title Inside” already exists.
Page “3-cols Title Inside” already exists.
Page “4-cols Title Inside” already exists.
Page “2-cols Description 2” already exists.
Page “1-col Description 2” already exists.
Page “3-cols Description 2” already exists.
Page “4-cols Description 2” already exists.
Page “Google Chart” already exists.
Page “Modal Windows” already exists.
Page “Notifications” already exists.
Page “Images” already exists.
Page “Columns” already exists.
Page “Tabs and Accordions” already exists.
Page “Content Section Layout” already exists.
Page “Default Content with Sidebar” already exists.
Page “Fullwidth Content” already exists.
Post “Our Delicious Restaurant” already exists.
Page “Home” already exists.
Page “Blog” already exists.
Page “Summary Reservation Form” already exists.
Contact Form “Contact form 1” already exists.
Page “Test Subpage” already exists.
Post “Traveling” already exists.
Post “Health & Wellness” already exists.
Post “Hotel Golf Club” already exists.
Page “Slider Settings” already exists.
Page “Service-Boxes Section” already exists.
Contact Form “Contact form 1” already exists.
Page “DropDown and Footer Widgets” already exists.
Page “Special Offer” already exists.
Page “Skins” already exists.
Page “Premium Admin Panel” already exists.
Page “Golf” already exists.
Contact Form “Sport order” already exists.
Page “Rooms” already exists.

All done. Have fun!

Remember to update the passwords and roles of imported users.
August 24, 2013, 6:39pm
I have downbgraded WordPress Importer to 0.6.1 with no luck
I have checked all my host settings with my provider
August 25, 2013, 10:57am

I have re-installed everything including WP and the same problem occurs - please help
August 26, 2013, 10:14am

I have also increased the max_execution_time to 600 with no progress - Anyone there?
August 26, 2013, 11:16am

Bump
August 26, 2013, 4:53pm

Also when using static text on a page it bumps off the tooltips
August 27, 2013, 7:41am

AIT Supportzoli
Hi, please try to clear the database, the imported Items are listed here. Then let me know if it is working.

Thanks, Zoli.
August 27, 2013, 1:45pm

Please expand!?? What do you mean 'here'? and clear the database?

I have already re-installed twice. I have deleted everything and re-imported. It fails to import the media.

Failed to import Media “wood”
Failed to import Media “thumb_blog”
Failed to import Media “Editor”
Failed to import Media “ico_yt”
Failed to import Media “ico_ait”
Failed to import Media “ico_fb”
Failed to import Media “ico_tf”
Failed to import Media “ico_tw”
Failed to import Media “ico_fb24”
Failed to import Media “ico_tw24”

...
August 27, 2013, 1:53pm

Right - I have re-installed WP again and cleared the database, installed the theme again, CF 7 and WP Importer.

The same thing occurs on import as below and fails to import any media. Is there anything else that can be done? Please help!

Import WordPress
Failed to import Media “wood”
Failed to import Media “thumb_blog”
Failed to import Media “Editor”
Failed to import Media “ico_yt”
Failed to import Media “ico_ait”
Failed to import Media “ico_fb”
Failed to import Media “ico_tf”
Failed to import Media “ico_tw”
Failed to import Media “ico_fb24”
Failed to import Media “ico_tw24”
Failed to import Media “web_compound_home”
Failed to import Media “web_corporate”
Failed to import Media “web_fullscreen_furniture”
Failed to import Media “scheme_subpage”
Failed to import Media “scheme_home”
Failed to import Media “thumb_video”
Failed to import Media “scheme_admin”
Failed to import Media “web_terminator”
Failed to import Media “ico_tf24”
Failed to import Media “ico_ait24”
Failed to import Media “ico_yt24”
Failed to import Media “Disable WP autoformatting.jpg”
Failed to import Media “Disable WP autoformatting.jpg”
Failed to import Media “AIT themes”
Failed to import Media “dott”
Failed to import Media “dott”
Failed to import Media “dott_ff_00_40”
Failed to import Media “dott_ff_60”
Failed to import Media “sand”
Failed to import Media “logo_default”
Failed to import Media “topheaderdrop-specialOffer”
Failed to import Media “room-viewer-icon3”
Failed to import Media “room-viewer-icon3”
Failed to import Media “floral”
Failed to import Media “floral2”
Failed to import Media “stripes2”
Failed to import Media “marble”
Failed to import Media “structure”
Failed to import Media “Admin Branding”
Failed to import Media “Backup”
Failed to import Media “Colors”
Failed to import Media “Documentation”
Failed to import Media “General Settings”
Failed to import Media “Rooms”
Failed to import Media “Service Boxes”
Failed to import Media “Template Skins”
Failed to import Media “Video”
Failed to import Media “guesthouse_bluelight_thumb”
Failed to import Media “Guesthouse Default Thumb”
Failed to import Media “GuestHouse Greenlight Thumb”
Failed to import Media “Guesthouse PurpleLight Thumb”
Failed to import Media “GuestHouse RedLight Thumb”
Failed to import Media “GuestHouse TurquoLight Thumb”
Failed to import Media “GuestHouse YellowBlack Thumb”
Failed to import Media “GuestHouse YellowDark Thumb”
Failed to import Media “blue”
Failed to import Media “blue_yellow”
Failed to import Media “default”
Failed to import Media “green”
Failed to import Media “purple”
Failed to import Media “RedLight”
Failed to import Media “TurquoiseOrange”
Failed to import Media “YellowDark”
Failed to import Media “guesthouse_yellowblack_thumb”
Failed to import Media “GuestHouse Content Section”
Failed to import Media “content-section”
Failed to import Media “content-section-big”
Failed to import Media “service-box”
Failed to import Media “service-box-big”
Failed to import Media “widgets-big”
Failed to import Media “dropdown-widgets”
Failed to import Media “dropdown-widgets-big”
Failed to import Media “widgets”
Failed to import Media “widgets-big”
Failed to import Media “GuestHouse Slide 1”
Failed to import Media “slide2”
Failed to import Media “slide3”
Failed to import Media “slide4”
Failed to import Media “service-box”
Failed to import Media “About”
Failed to import Media “blog”
Failed to import Media “dropdown-contact”
Failed to import Media “Image Shortcode”
Failed to import Media “GuestHouse_scheme”
Failed to import Media “GuestHouse_scheme_small”
Failed to import Media “room-viewer-icon3”
Failed to import Media “widget-pic-wp2”

All done. Have fun!

Remember to update the passwords and roles of imported users.

August 27, 2013, 2:28pm

Hi Zoli. This is about the worst customer service I have ever had!
August 27, 2013, 6:21pm