Hi guys. I dont know why but the gris gallery disappear from all my pages. Please tell me why.

in this page, the grid gallery was up of the sponsor: http://wp.me/P3Bmt0-1G

For faster issue resolution please provide:
wordpress: 3.5
Browser version: crhome, firefox last verion
Theme version: last release
August 14, 2013, 6:46pm
i need support please
August 15, 2013, 12:02pm

Please some one can help me?
August 16, 2013, 12:15pm

Please i need urgent solve this problem.
August 17, 2013, 2:36pm

AIT Supportpeter
Please try to updete newest version of WordPress. If it won't help try to turn off all plugins and check if there are some errors in javascript console.
If there is still problem please post me your admin login and ftp in my private message
August 20, 2013, 11:13am

the problem is with the nextgen gallery. I Need to use it. When i have install nextgen gallery the grid was working good. Now dosent work. Please help me to solve this problem, i need absolutoly use nextgen gallery
August 22, 2013, 10:54am

Come on guys it absurd that a template dosent work whit a most popukar gally for wordpress. Please solve this problem omg. I have rate with 5 star you product but really this time isnt a good support.
August 23, 2013, 2:24am

Guys please this are incredible that a theme dosent work with a most famous gallery for wordpress. Then the upgrade nextgen gallery the grid gallery of theme dosent work. Please can help me to fix this problem?
August 24, 2013, 5:28pm

why nobody reply me?
August 26, 2013, 1:20pm

AIT Supportzoli
Hi, sorry for the late response, but if you add a comment to a discussion, it goes to the newest and we are going from the oldest.
I tried on my local installation the nextgen galery, and for me there was no problem. I can see the gallery with all images what I added. Did you edited the template files?
Please send me your site credentials and I will check what is the problem.

Thanks, Zoli.
August 26, 2013, 2:36pm

in a minut i send you a admin access and link
August 26, 2013, 5:20pm