Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Internal Server Error & Fatal error

Most recent by: miro, October 22, 2014, 6:05pm 299 Views 35 Replies

Updating Theme

Most recent by: peter, October 9, 2014, 10:32am 200 Views 15 Replies

Woo commerce add to cart button and columns

Most recent by: peter, October 2, 2014, 12:07pm 50 Views 1 Replies

Pages on Portfolio Items

Most recent by: miro, October 1, 2014, 10:46am 50 Views 5 Replies

Cart icon on header

Most recent by: miro, September 29, 2014, 9:07am 52 Views 3 Replies

Portfolio items not showing issue

Most recent by: miro, September 27, 2014, 2:36pm 32 Views 1 Replies

solitudo / woo commerce order problems

Most recent by: miro, September 27, 2014, 2:31pm 33 Views 1 Replies

WooComerce columns

Most recent by: miro, September 27, 2014, 12:23pm 22 Views 1 Replies

I keep getting a fatal error message

Most recent by: peter, September 26, 2014, 4:32pm 33 Views 1 Replies

Problem with contact form

Most recent by: ivan, September 25, 2014, 5:38pm 50 Views 5 Replies

How to make member's social icon open in new window

Most recent by: ivan, September 23, 2014, 8:46pm 30 Views 2 Replies

How can I use Font-awesome icons as the icon for the services items?

Most recent by: miro, September 23, 2014, 11:16am 39 Views 3 Replies

Errors after updating theme. Please Help

Most recent by: miro, September 23, 2014, 7:55am 31 Views 1 Replies

Revolution Slider critical update breaks template

Most recent by: ivan, September 22, 2014, 4:37pm 81 Views 11 Replies

several errors and bugs

Most recent by: peter, September 22, 2014, 3:39pm 57 Views 9 Replies

Revo Slider error

Most recent by: peter, September 22, 2014, 3:00pm 59 Views 6 Replies

bbpress sidebars and Solitudo theme

Most recent by: peter, September 22, 2014, 1:02pm 26 Views 1 Replies

Instagram Icon for social media

Most recent by: peter, September 22, 2014, 11:08am 28 Views 2 Replies

Unable to select language on mobile device

Most recent by: ivan, September 22, 2014, 8:57am 29 Views 4 Replies

mobile site not working properly

Most recent by: ivan, September 21, 2014, 6:29pm 18 Views 1 Replies

Maps, services, testimonials, contact don't show up

Most recent by: miro, September 19, 2014, 8:20am 108 Views 19 Replies

Error - header, post

Most recent by: peter, September 18, 2014, 4:19pm 53 Views 8 Replies

Revolution Slider - How to Update?

Most recent by: miro, September 18, 2014, 1:10pm 41 Views 5 Replies

Remove Nette box

Most recent by: miro, September 18, 2014, 7:37am 15 Views 1 Replies

Refund

Most recent by: peter, September 17, 2014, 10:59pm 27 Views 1 Replies

How to reduce the header height???

Most recent by: ivan, September 17, 2014, 6:23pm 49 Views 5 Replies

framework/load.php error

Most recent by: ivan, September 17, 2014, 6:21pm 28 Views 3 Replies

Move Sticky Menu to the Left

Most recent by: martyn, September 17, 2014, 12:47pm 41 Views 3 Replies

Revolution slider - Auto Responsive

Most recent by: peter, September 17, 2014, 12:03pm 103 Views 14 Replies

Sticky Menu Background Color

Most recent by: miro, September 16, 2014, 1:14pm 30 Views 1 Replies

Is there a way to make all pages with at "title" have a certain background color? What and where do

Most recent by: peter, September 16, 2014, 10:57am 40 Views 5 Replies

Home page is scrambled after adding slider.

Most recent by: zoli, September 13, 2014, 10:44pm 44 Views 6 Replies

Title post font

Most recent by: peter, September 13, 2014, 6:10pm 48 Views 7 Replies

Change Footer Background color

Most recent by: skipblankley, September 11, 2014, 5:02pm 30 Views 3 Replies

fao ivan..regarding update :)

Most recent by: ivan, September 11, 2014, 11:14am 35 Views 1 Replies

Portfolio - link to another page once again

Most recent by: peter, September 11, 2014, 10:53am 39 Views 3 Replies

Displaying posts

Most recent by: peter, September 11, 2014, 10:46am 71 Views 9 Replies

Sticky Menu

Most recent by: ivan, September 11, 2014, 10:16am 34 Views 1 Replies

Revolution Slider on Windows Server

Most recent by: zoli, September 11, 2014, 8:44am 37 Views 2 Replies

Problem Dropdown display

Most recent by: zoli, September 10, 2014, 8:58am 33 Views 3 Replies