Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Footer - Fatal error
Most recent by: miro, December 18, 2014, 4:54pm 45 Views 3 Replies
Service Box - Align to both sides
Most recent by: orenivr, December 16, 2014, 10:15am 18 Views 1 Replies
Menu | Nav issues in Firefox
Most recent by: miro, December 15, 2014, 9:33pm 34 Views 3 Replies
REVSLIDER says it needs an update.
Most recent by: iamjadiam, December 4, 2014, 5:07pm 40 Views 2 Replies
Post page questions
Most recent by: peter, December 2, 2014, 11:12pm 23 Views 1 Replies
make post page "default template" rather than "Fulwidth Template".
Most recent by: peter, December 2, 2014, 10:57pm 76 Views 1 Replies
Disable some features in the posts !
Most recent by: murtuzatashrif, December 1, 2014, 7:25am 77 Views 2 Replies
Removing Breadcrumbs not working.
Most recent by: orenivr, November 9, 2014, 9:17am 96 Views 7 Replies
Admin Error Message : The following recommended plugin is currently inactive:
Most recent by: zoli, October 29, 2014, 1:38pm 46 Views 1 Replies
rev silder serious vulnerability
Most recent by: zoli, October 24, 2014, 10:38am 64 Views 3 Replies
TimThumb and Jetpack's Photon
Most recent by: peter, October 19, 2014, 11:12pm 52 Views 1 Replies
Sliders on Demo Website
Most recent by: miro, October 16, 2014, 9:07pm 84 Views 5 Replies
Toggles not working
Most recent by: miro, September 22, 2014, 1:10pm 50 Views 5 Replies
Featured image on single blog post
Most recent by: wildmix, September 16, 2014, 12:12pm 88 Views 10 Replies
Update without themeforest
Most recent by: miro, September 8, 2014, 11:16am 49 Views 1 Replies
What is the ideal size for the Rounder slider, not the Revolution ine?
Most recent by: peter, September 1, 2014, 3:47pm 31 Views 1 Replies
grid portfolio not showing right and left button
Most recent by: martyn, July 7, 2014, 3:30pm 64 Views 1 Replies
Less white space
Most recent by: cartu73, July 2, 2014, 5:06pm 76 Views 4 Replies
Subpage widget on home page
Most recent by: cartu73, June 30, 2014, 3:45pm 95 Views 7 Replies
Featured Image Thumbnail is not being Shown
Most recent by: zoli, June 9, 2014, 1:31pm 85 Views 5 Replies
Pictures gallery problem
Most recent by: zoli, May 29, 2014, 10:11am 57 Views 2 Replies
Space on Sidebar
Most recent by: zoli, May 21, 2014, 9:24am 90 Views 3 Replies
revolution slider does not show a transparent background
Most recent by: peter, May 17, 2014, 4:30pm 59 Views 1 Replies
posts stream on home page
Most recent by: peter, May 15, 2014, 2:20pm 79 Views 1 Replies
Responsive version not correct
Most recent by: ivan, May 15, 2014, 1:45pm 98 Views 3 Replies
Revolution Slider Missing
Most recent by: tinakonecny, May 8, 2014, 7:59pm 152 Views 9 Replies
Admin Branding not working
Most recent by: peter, May 7, 2014, 8:04pm 62 Views 1 Replies
Why do I get a box with weird colors in my widgets?
Most recent by: ivan, April 24, 2014, 10:07pm 73 Views 1 Replies
Problems with Gallery
Most recent by: peter, April 14, 2014, 4:02pm 105 Views 3 Replies
Update from 1.14 to 1.22?
Most recent by: peter, April 12, 2014, 2:29pm 84 Views 1 Replies
Nothing Found Page
Most recent by: peter, April 11, 2014, 11:27pm 109 Views 3 Replies
Most recent by: peter, April 6, 2014, 1:21pm 89 Views 1 Replies
header pages list missing fonts
Most recent by: zastrodesign, April 3, 2014, 5:25am 80 Views 1 Replies
I need Help
Most recent by: peter, March 29, 2014, 7:36pm 92 Views 1 Replies
Most recent by: zoli, March 28, 2014, 10:36am 87 Views 1 Replies
front page cant load SBG file and because of this site is slow.
Most recent by: peter, March 24, 2014, 5:50pm 95 Views 3 Replies
FileNotFoundException thrown Missing template file */image-nav.php'.
Most recent by: peter, March 21, 2014, 1:21pm 192 Views 5 Replies
Revoluton slider dont work on mobile devices
Most recent by: peter, March 20, 2014, 10:34pm 99 Views 1 Replies
Mobile version in Safari browser
Most recent by: ivan, March 20, 2014, 8:37am 115 Views 1 Replies
Site loading error
Most recent by: ivan, March 20, 2014, 8:35am 111 Views 1 Replies