Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.


Third-party plugins, WordPress support (Use forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Admin Error Message : The following recommended plugin is currently inactive:

Most recent by: zoli, October 29, 2014, 1:38pm 12 Views 1 Replies

rev silder serious vulnerability

Most recent by: zoli, October 24, 2014, 10:38am 44 Views 3 Replies

TimThumb and Jetpack's Photon

Most recent by: peter, October 19, 2014, 11:12pm 21 Views 1 Replies

Sliders on Demo Website

Most recent by: miro, October 16, 2014, 9:07pm 59 Views 5 Replies

Toggles not working

Most recent by: miro, September 22, 2014, 1:10pm 37 Views 5 Replies

Featured image on single blog post

Most recent by: wildmix, September 16, 2014, 12:12pm 66 Views 10 Replies

Update without themeforest

Most recent by: miro, September 8, 2014, 11:16am 26 Views 1 Replies

What is the ideal size for the Rounder slider, not the Revolution ine?

Most recent by: peter, September 1, 2014, 3:47pm 20 Views 1 Replies

grid portfolio not showing right and left button

Most recent by: martyn, July 7, 2014, 3:30pm 44 Views 1 Replies

Less white space

Most recent by: cartu73, July 2, 2014, 5:06pm 62 Views 4 Replies

Subpage widget on home page

Most recent by: cartu73, June 30, 2014, 3:45pm 84 Views 7 Replies

Featured Image Thumbnail is not being Shown

Most recent by: zoli, June 9, 2014, 1:31pm 71 Views 5 Replies

Pictures gallery problem

Most recent by: zoli, May 29, 2014, 10:11am 39 Views 2 Replies

Space on Sidebar

Most recent by: zoli, May 21, 2014, 9:24am 75 Views 3 Replies

revolution slider does not show a transparent background

Most recent by: peter, May 17, 2014, 4:30pm 47 Views 1 Replies

posts stream on home page

Most recent by: peter, May 15, 2014, 2:20pm 56 Views 1 Replies

Responsive version not correct

Most recent by: ivan, May 15, 2014, 1:45pm 82 Views 3 Replies

Revolution Slider Missing

Most recent by: tinakonecny, May 8, 2014, 7:59pm 140 Views 9 Replies

Admin Branding not working

Most recent by: peter, May 7, 2014, 8:04pm 48 Views 1 Replies

Why do I get a box with weird colors in my widgets?

Most recent by: ivan, April 24, 2014, 10:07pm 59 Views 1 Replies

Problems with Gallery

Most recent by: peter, April 14, 2014, 4:02pm 94 Views 3 Replies

Update from 1.14 to 1.22?

Most recent by: peter, April 12, 2014, 2:29pm 65 Views 1 Replies

Nothing Found Page

Most recent by: peter, April 11, 2014, 11:27pm 92 Views 3 Replies

image resizing

Most recent by: peter, April 6, 2014, 1:21pm 75 Views 1 Replies

header pages list missing fonts

Most recent by: zastrodesign, April 3, 2014, 5:25am 66 Views 1 Replies

I need Help

Most recent by: peter, March 29, 2014, 7:36pm 74 Views 1 Replies


Most recent by: zoli, March 28, 2014, 10:36am 75 Views 1 Replies

front page cant load SBG file and because of this site is slow.

Most recent by: peter, March 24, 2014, 5:50pm 82 Views 3 Replies

FileNotFoundException thrown Missing template file */image-nav.php'.

Most recent by: peter, March 21, 2014, 1:21pm 170 Views 5 Replies

Revoluton slider dont work on mobile devices

Most recent by: peter, March 20, 2014, 10:34pm 80 Views 1 Replies

Mobile version in Safari browser

Most recent by: ivan, March 20, 2014, 8:37am 96 Views 1 Replies

Site loading error

Most recent by: ivan, March 20, 2014, 8:35am 92 Views 1 Replies

Remove Molecule Animation

Most recent by: ivan, March 19, 2014, 11:03am 72 Views 1 Replies

Maintenance page template

Most recent by: peter, March 9, 2014, 5:47pm 85 Views 1 Replies

Enlever bouton wpml

Most recent by: peter, March 6, 2014, 5:55pm 105 Views 3 Replies

header not right in mobile

Most recent by: peter, February 22, 2014, 9:44pm 170 Views 3 Replies

<OL> tag is defaulting to "type=a" and can't be overridden.

Most recent by: peter, February 10, 2014, 7:26pm 145 Views 4 Replies

traduction admin

Most recent by: zoli, February 4, 2014, 11:53am 128 Views 1 Replies

Facebook share info is ait themes

Most recent by: zoli, February 2, 2014, 12:18pm 223 Views 4 Replies

Footer WPML

Most recent by: ivan, January 27, 2014, 2:39pm 139 Views 3 Replies