Christmas Holidays

Please note that support will be limited from 24th of December 2014 till 4th of January 2015. You can still post your questions, we'll look at them after Christmas Holidays. We wish very Merry Christmas to everybody! :)

Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Slider on homepage is flickering

Most recent by: zoli, December 21, 2014, 11:07pm 36 Views 3 Replies

Room category translate Issue

Most recent by: miro, December 19, 2014, 6:00pm 52 Views 7 Replies

WPML Reservation Module

Most recent by: peter, December 17, 2014, 10:57am 150 Views 5 Replies

Visual editor issues

Most recent by: miro, December 11, 2014, 10:10am 76 Views 9 Replies

Visual editor issues - still!

Most recent by: miro, December 11, 2014, 9:42am 27 Views 1 Replies

Reservation Form completely distorts

Most recent by: miro, December 9, 2014, 9:04pm 42 Views 1 Replies

I have this problem using the template fullwidth

Most recent by: miro, December 9, 2014, 8:51pm 25 Views 1 Replies

remove date from posts

Most recent by: peter, December 8, 2014, 3:30pm 158 Views 3 Replies

NEW ERROR MESSAGE

Most recent by: peter, December 8, 2014, 3:00pm 36 Views 3 Replies

REMOVE STATIC TEXT BOX

Most recent by: miro, December 8, 2014, 1:57pm 43 Views 3 Replies

not getting emails

Most recent by: miro, December 8, 2014, 1:24pm 55 Views 6 Replies

The tiny flag under the search box

Most recent by: miro, December 6, 2014, 11:11pm 36 Views 1 Replies

Maps

Most recent by: miro, December 4, 2014, 11:33am 27 Views 1 Replies

No Rooms in backoffice

Most recent by: cedland, November 25, 2014, 5:31pm 64 Views 2 Replies

Can I merge Room Calendars?

Most recent by: miro, November 17, 2014, 4:14pm 146 Views 5 Replies

Getting error while opening the website, please resolve

Most recent by: miro, November 17, 2014, 10:15am 77 Views 3 Replies

Slider Issues

Most recent by: miro, November 17, 2014, 8:59am 45 Views 1 Replies

Problem with reservation form not link with page

Most recent by: miro, November 13, 2014, 3:02pm 39 Views 1 Replies

Reservation form background

Most recent by: peter, November 13, 2014, 10:27am 222 Views 15 Replies

Slider Images on homepage are not showing up... also, the website is all contorted on my mac but ok

Most recent by: kingengr, November 12, 2014, 4:23pm 111 Views 10 Replies

ONLINE PAYMENT

Most recent by: peter, November 6, 2014, 1:05pm 43 Views 1 Replies

Room Viewer - WPML plugin - Error link room in languages

Most recent by: miro, November 3, 2014, 9:03am 63 Views 1 Replies

Picture/images size issue

Most recent by: miro, October 29, 2014, 8:51pm 61 Views 2 Replies

Content box - front page

Most recent by: seby22, October 29, 2014, 12:57pm 60 Views 1 Replies

Slider and service boxes - only on the frontpage

Most recent by: seby22, October 28, 2014, 5:40pm 50 Views 1 Replies

Alert Worfence Security

Most recent by: miro, October 27, 2014, 10:43am 73 Views 1 Replies

Drop down menu don't appear using the demo template

Most recent by: miro, October 27, 2014, 8:43am 68 Views 2 Replies

Google Maps shortode don`t work on new vers. when short code is inside of a tab.

Most recent by: peter, October 25, 2014, 10:06pm 73 Views 3 Replies

How can I get my post page to show an except rather than the whole post. like this http://preview.ai

Most recent by: miro, October 24, 2014, 4:11pm 47 Views 1 Replies

Problem viewing images with Room-Viewer - changed and tried what was on previous posts but nothing s

Most recent by: peter, October 24, 2014, 1:35pm 95 Views 4 Replies

Boxes & frames do not line up

Most recent by: peterdarby, October 23, 2014, 9:21am 44 Views 2 Replies

Missing label Woocommerce checkout page

Most recent by: miro, October 22, 2014, 6:53pm 73 Views 3 Replies

reservation problem can't link

Most recent by: freelanz82, October 20, 2014, 2:16am 88 Views 2 Replies

room-page

Most recent by: peterdarby, October 13, 2014, 7:22am 81 Views 6 Replies

Demo Contact Form

Most recent by: alessiocandelma, October 9, 2014, 5:41pm 62 Views 1 Replies

Change Font Size

Most recent by: peter, October 9, 2014, 11:02am 73 Views 3 Replies

TimThumbs

Most recent by: miro, October 9, 2014, 9:30am 89 Views 5 Replies

Skin Creation

Most recent by: peter, October 8, 2014, 6:17pm 56 Views 1 Replies

Remove sidebar from product pages woocommerce

Most recent by: emielm, October 8, 2014, 10:56am 78 Views 4 Replies

Woocommerce Product Page Error

Most recent by: peter, October 6, 2014, 1:59pm 139 Views 12 Replies