Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Slider on homepage not showing images

Most recent by: miro, January 29, 2015, 3:05pm 100 Views 8 Replies

Reservation Module

Most recent by: Markvantilborgh, January 29, 2015, 12:02pm 8 Views 0 Replies

Reservation Link Form Problem.

Most recent by: freelanz82, January 29, 2015, 6:53am 45 Views 6 Replies

Mobile Menus Font / background Colors

Most recent by: miro, January 28, 2015, 8:56am 17 Views 1 Replies

Stop receiving email

Most recent by: peter, January 26, 2015, 1:13pm 23 Views 1 Replies

Folder Theme Guest House All file and folder chmod to "777"

Most recent by: miro, January 22, 2015, 10:39am 16 Views 1 Replies

Room category translate Issue

Most recent by: miro, January 21, 2015, 9:37am 89 Views 9 Replies

Slider on homepage is flickering

Most recent by: zoli, December 21, 2014, 11:07pm 61 Views 3 Replies

WPML Reservation Module

Most recent by: peter, December 17, 2014, 10:57am 180 Views 5 Replies

Visual editor issues

Most recent by: miro, December 11, 2014, 10:10am 99 Views 9 Replies

Visual editor issues - still!

Most recent by: miro, December 11, 2014, 9:42am 40 Views 1 Replies

Reservation Form completely distorts

Most recent by: miro, December 9, 2014, 9:04pm 61 Views 1 Replies

I have this problem using the template fullwidth

Most recent by: miro, December 9, 2014, 8:51pm 43 Views 1 Replies

remove date from posts

Most recent by: peter, December 8, 2014, 3:30pm 179 Views 3 Replies

NEW ERROR MESSAGE

Most recent by: peter, December 8, 2014, 3:00pm 58 Views 3 Replies

REMOVE STATIC TEXT BOX

Most recent by: miro, December 8, 2014, 1:57pm 60 Views 3 Replies

not getting emails

Most recent by: miro, December 8, 2014, 1:24pm 72 Views 6 Replies

The tiny flag under the search box

Most recent by: miro, December 6, 2014, 11:11pm 54 Views 1 Replies

Maps

Most recent by: miro, December 4, 2014, 11:33am 44 Views 1 Replies

No Rooms in backoffice

Most recent by: cedland, November 25, 2014, 5:31pm 86 Views 2 Replies

Can I merge Room Calendars?

Most recent by: miro, November 17, 2014, 4:14pm 179 Views 5 Replies

Getting error while opening the website, please resolve

Most recent by: miro, November 17, 2014, 10:15am 93 Views 3 Replies

Slider Issues

Most recent by: miro, November 17, 2014, 8:59am 66 Views 1 Replies

Problem with reservation form not link with page

Most recent by: miro, November 13, 2014, 3:02pm 57 Views 1 Replies

Reservation form background

Most recent by: peter, November 13, 2014, 10:27am 251 Views 15 Replies

Slider Images on homepage are not showing up... also, the website is all contorted on my mac but ok

Most recent by: kingengr, November 12, 2014, 4:23pm 129 Views 10 Replies

ONLINE PAYMENT

Most recent by: peter, November 6, 2014, 1:05pm 74 Views 1 Replies

Room Viewer - WPML plugin - Error link room in languages

Most recent by: miro, November 3, 2014, 9:03am 80 Views 1 Replies

Picture/images size issue

Most recent by: miro, October 29, 2014, 8:51pm 82 Views 2 Replies

Content box - front page

Most recent by: seby22, October 29, 2014, 12:57pm 82 Views 1 Replies

Slider and service boxes - only on the frontpage

Most recent by: seby22, October 28, 2014, 5:40pm 67 Views 1 Replies

Alert Worfence Security

Most recent by: miro, October 27, 2014, 10:43am 95 Views 1 Replies

Drop down menu don't appear using the demo template

Most recent by: miro, October 27, 2014, 8:43am 85 Views 2 Replies

Google Maps shortode don`t work on new vers. when short code is inside of a tab.

Most recent by: peter, October 25, 2014, 10:06pm 92 Views 3 Replies

How can I get my post page to show an except rather than the whole post. like this http://preview.ai

Most recent by: miro, October 24, 2014, 4:11pm 65 Views 1 Replies

Problem viewing images with Room-Viewer - changed and tried what was on previous posts but nothing s

Most recent by: peter, October 24, 2014, 1:35pm 116 Views 4 Replies

Boxes & frames do not line up

Most recent by: peterdarby, October 23, 2014, 9:21am 64 Views 2 Replies

Missing label Woocommerce checkout page

Most recent by: miro, October 22, 2014, 6:53pm 98 Views 3 Replies

reservation problem can't link

Most recent by: freelanz82, October 20, 2014, 2:16am 107 Views 2 Replies

room-page

Most recent by: peterdarby, October 13, 2014, 7:22am 96 Views 6 Replies