Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Google Maps shortode don`t work on new vers. when short code is inside of a tab.
Most recent by: peter, October 25, 2014, 10:06pm 24 Views 3 Replies
Reservation form background
Most recent by: peter, October 25, 2014, 10:01pm 39 Views 3 Replies
Alert Worfence Security
Most recent by: josekost, October 25, 2014, 7:20pm 25 Views 0 Replies
How can I get my post page to show an except rather than the whole post. like this http://preview.ai
Most recent by: miro, October 24, 2014, 4:11pm 20 Views 1 Replies
Drop down menu don't appear using the demo template
Most recent by: pschumac, October 24, 2014, 2:08pm 33 Views 1 Replies
Problem viewing images with Room-Viewer - changed and tried what was on previous posts but nothing s
Most recent by: peter, October 24, 2014, 1:35pm 61 Views 4 Replies
Boxes & frames do not line up
Most recent by: peterdarby, October 23, 2014, 9:21am 20 Views 2 Replies
Missing label Woocommerce checkout page
Most recent by: miro, October 22, 2014, 6:53pm 36 Views 3 Replies
reservation problem can't link
Most recent by: freelanz82, October 20, 2014, 2:16am 39 Views 2 Replies
Can I merge Room Calendars?
Most recent by: miro, October 13, 2014, 11:19am 39 Views 1 Replies
Most recent by: peterdarby, October 13, 2014, 7:22am 55 Views 6 Replies
Demo Contact Form
Most recent by: alessiocandelma, October 9, 2014, 5:41pm 37 Views 1 Replies
Change Font Size
Most recent by: peter, October 9, 2014, 11:02am 43 Views 3 Replies
Most recent by: miro, October 9, 2014, 9:30am 69 Views 5 Replies
Most recent by: peter, October 8, 2014, 6:17pm 28 Views 1 Replies
Remove sidebar from product pages woocommerce
Most recent by: emielm, October 8, 2014, 10:56am 46 Views 4 Replies
Woocommerce Product Page Error
Most recent by: peter, October 6, 2014, 1:59pm 101 Views 12 Replies
how to set divider between menu items
Most recent by: miro, October 6, 2014, 8:28am 29 Views 1 Replies
Most recent by: peter, October 2, 2014, 10:47am 35 Views 1 Replies
WP SEO Yoast and WPLM 3.14 does not work
Most recent by: miro, October 2, 2014, 9:05am 69 Views 7 Replies
Blog sidebar is missing
Most recent by: peter, September 28, 2014, 2:35pm 57 Views 4 Replies
Site not working with Guesthouse theme selected - only shows "Choose File" button
Most recent by: zoli, September 26, 2014, 7:50am 38 Views 3 Replies
URGENT - Date picker suddenly not working on a form page
Most recent by: peter, September 23, 2014, 9:23pm 48 Views 6 Replies
Only one room - remove room selection
Most recent by: peter, September 21, 2014, 9:43pm 49 Views 3 Replies
"save options" button doesn't work in the second language's general settings
Most recent by: ivan, September 20, 2014, 1:35pm 54 Views 6 Replies
Slider images are not loading
Most recent by: miro, September 12, 2014, 12:49pm 66 Views 8 Replies
Remove magnifying icon/overlay from gallery
Most recent by: peter, September 11, 2014, 10:38pm 26 Views 1 Replies
Most recent by: zoli, September 10, 2014, 8:06am 28 Views 1 Replies
Multiple Warnings/Notices with WP_DEBUG enabled
Most recent by: zoli, September 10, 2014, 8:04am 1057 Views 1 Replies
Problem with responsive
Most recent by: nannukk, September 9, 2014, 9:20pm 65 Views 8 Replies
Services become vertical???
Most recent by: peter, September 5, 2014, 8:39pm 52 Views 9 Replies
Error on page-fullwidth.php
Most recent by: kareyz, September 4, 2014, 8:28pm 39 Views 4 Replies
Most recent by: zoli, September 4, 2014, 9:18am 23 Views 1 Replies
WPML: Langage instead of flag is not working
Most recent by: nannukk, September 2, 2014, 7:41pm 50 Views 6 Replies
Most recent by: peter, August 29, 2014, 5:53pm 29 Views 1 Replies
target=”_blank” to Portfolio
Most recent by: ivan, August 26, 2014, 9:06am 39 Views 3 Replies
Most recent by: miro, August 25, 2014, 12:06pm 73 Views 5 Replies
WPLM translated Portfolio Categories can´t show on the translated Homepage
Most recent by: miro, August 25, 2014, 10:20am 381 Views 15 Replies
!! No Response from Support Call WPLM translated Portfolio Categories can´t show on the translated H
Most recent by: miro, August 22, 2014, 2:51pm 22 Views 1 Replies
Reservation module issue
Most recent by: miro, August 22, 2014, 2:40pm 59 Views 4 Replies