Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Blog sidebar is missing
Most recent by: peter, September 28, 2014, 2:35pm 40 Views 4 Replies
WP SEO Yoast and WPLM 3.14 does not work
Most recent by: miro, September 26, 2014, 10:14am 35 Views 5 Replies
Site not working with Guesthouse theme selected - only shows "Choose File" button
Most recent by: zoli, September 26, 2014, 7:50am 22 Views 3 Replies
URGENT - Date picker suddenly not working on a form page
Most recent by: peter, September 23, 2014, 9:23pm 31 Views 6 Replies
Only one room - remove room selection
Most recent by: peter, September 21, 2014, 9:43pm 34 Views 3 Replies
"save options" button doesn't work in the second language's general settings
Most recent by: ivan, September 20, 2014, 1:35pm 37 Views 6 Replies
Slider images are not loading
Most recent by: miro, September 12, 2014, 12:49pm 43 Views 8 Replies
Remove magnifying icon/overlay from gallery
Most recent by: peter, September 11, 2014, 10:38pm 12 Views 1 Replies
Most recent by: zoli, September 10, 2014, 8:06am 12 Views 1 Replies
Multiple Warnings/Notices with WP_DEBUG enabled
Most recent by: zoli, September 10, 2014, 8:04am 1038 Views 1 Replies
Problem with responsive
Most recent by: nannukk, September 9, 2014, 9:20pm 46 Views 8 Replies
Services become vertical???
Most recent by: peter, September 5, 2014, 8:39pm 37 Views 9 Replies
Error on page-fullwidth.php
Most recent by: kareyz, September 4, 2014, 8:28pm 28 Views 4 Replies
Most recent by: zoli, September 4, 2014, 9:18am 9 Views 1 Replies
WPML: Langage instead of flag is not working
Most recent by: nannukk, September 2, 2014, 7:41pm 42 Views 6 Replies
Most recent by: peter, August 29, 2014, 5:53pm 14 Views 1 Replies
target=”_blank” to Portfolio
Most recent by: ivan, August 26, 2014, 9:06am 26 Views 3 Replies
Most recent by: miro, August 25, 2014, 12:06pm 59 Views 5 Replies
WPLM translated Portfolio Categories can´t show on the translated Homepage
Most recent by: miro, August 25, 2014, 10:20am 360 Views 15 Replies
!! No Response from Support Call WPLM translated Portfolio Categories can´t show on the translated H
Most recent by: miro, August 22, 2014, 2:51pm 11 Views 1 Replies
Reservation module issue
Most recent by: miro, August 22, 2014, 2:40pm 49 Views 4 Replies
Problems with Reservation Modules' Dynamic Text Fields Filling
Most recent by: miro, August 20, 2014, 10:49am 29 Views 1 Replies
Bigger widget Flickr Thumbnails?
Most recent by: ivan, August 19, 2014, 11:01am 29 Views 1 Replies
Mouse over pop-up on small icons
Most recent by: ivan, August 19, 2014, 10:23am 62 Views 1 Replies
Slider title not changing
Most recent by: martyn, August 18, 2014, 10:17am 19 Views 1 Replies
Most recent by: miro, August 15, 2014, 8:26am 21 Views 1 Replies
Error after upgrading WP
Most recent by: ivan, August 13, 2014, 12:33pm 26 Views 2 Replies
Roomviewer doesnt show pictures
Most recent by: ivan, August 12, 2014, 12:00pm 94 Views 7 Replies
get_room_category not show rooms
Most recent by: miro, August 8, 2014, 11:05am 122 Views 13 Replies
put language flags on the same height as menu items
Most recent by: ivan, August 6, 2014, 4:59pm 67 Views 5 Replies
Update the theme
Most recent by: zoli, August 6, 2014, 1:51pm 30 Views 2 Replies
room slider disappeared when I changed the main category name
Most recent by: ivan, August 5, 2014, 12:47pm 43 Views 3 Replies
Problem with background footer color: I don't do anything but default color disapeared...
Most recent by: nannukk, August 1, 2014, 1:35pm 38 Views 2 Replies
AIT Dashboard: Reservation Module does not save changes
Most recent by: ivan, August 1, 2014, 10:28am 56 Views 5 Replies
NOT SHOWING BACKROUND IMAGE
Most recent by: miro, July 28, 2014, 12:54pm 36 Views 1 Replies
Slider calendar not working
Most recent by: miro, July 28, 2014, 9:13am 26 Views 1 Replies
When Sharing pages or posts <p> tag shows befor text
Most recent by: ivan, July 24, 2014, 8:08pm 61 Views 5 Replies
Reservation module not working in Internet Explorer but is ok in other browsers
Most recent by: peter, July 23, 2014, 8:40am 61 Views 5 Replies
Problem with menu location
Most recent by: miro, July 23, 2014, 8:22am 99 Views 9 Replies
App not working - AIT-CACHE
Most recent by: martyn, July 21, 2014, 11:32am 45 Views 1 Replies