Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Google Maps shortode don`t work on new vers. when short code is inside of a tab.

Most recent by: peter, October 25, 2014, 10:06pm 24 Views 3 Replies

Reservation form background

Most recent by: peter, October 25, 2014, 10:01pm 39 Views 3 Replies

Alert Worfence Security

Most recent by: josekost, October 25, 2014, 7:20pm 25 Views 0 Replies

How can I get my post page to show an except rather than the whole post. like this http://preview.ai

Most recent by: miro, October 24, 2014, 4:11pm 20 Views 1 Replies

Drop down menu don't appear using the demo template

Most recent by: pschumac, October 24, 2014, 2:08pm 33 Views 1 Replies

Problem viewing images with Room-Viewer - changed and tried what was on previous posts but nothing s

Most recent by: peter, October 24, 2014, 1:35pm 61 Views 4 Replies

Boxes & frames do not line up

Most recent by: peterdarby, October 23, 2014, 9:21am 20 Views 2 Replies

Missing label Woocommerce checkout page

Most recent by: miro, October 22, 2014, 6:53pm 36 Views 3 Replies

reservation problem can't link

Most recent by: freelanz82, October 20, 2014, 2:16am 39 Views 2 Replies

Can I merge Room Calendars?

Most recent by: miro, October 13, 2014, 11:19am 39 Views 1 Replies

room-page

Most recent by: peterdarby, October 13, 2014, 7:22am 55 Views 6 Replies

Demo Contact Form

Most recent by: alessiocandelma, October 9, 2014, 5:41pm 37 Views 1 Replies

Change Font Size

Most recent by: peter, October 9, 2014, 11:02am 43 Views 3 Replies

TimThumbs

Most recent by: miro, October 9, 2014, 9:30am 69 Views 5 Replies

Skin Creation

Most recent by: peter, October 8, 2014, 6:17pm 28 Views 1 Replies

Remove sidebar from product pages woocommerce

Most recent by: emielm, October 8, 2014, 10:56am 46 Views 4 Replies

Woocommerce Product Page Error

Most recent by: peter, October 6, 2014, 1:59pm 101 Views 12 Replies

how to set divider between menu items

Most recent by: miro, October 6, 2014, 8:28am 29 Views 1 Replies

Contact Forms

Most recent by: peter, October 2, 2014, 10:47am 35 Views 1 Replies

WP SEO Yoast and WPLM 3.14 does not work

Most recent by: miro, October 2, 2014, 9:05am 69 Views 7 Replies

Blog sidebar is missing

Most recent by: peter, September 28, 2014, 2:35pm 57 Views 4 Replies

Site not working with Guesthouse theme selected - only shows "Choose File" button

Most recent by: zoli, September 26, 2014, 7:50am 38 Views 3 Replies

URGENT - Date picker suddenly not working on a form page

Most recent by: peter, September 23, 2014, 9:23pm 48 Views 6 Replies

Only one room - remove room selection

Most recent by: peter, September 21, 2014, 9:43pm 49 Views 3 Replies

"save options" button doesn't work in the second language's general settings

Most recent by: ivan, September 20, 2014, 1:35pm 54 Views 6 Replies

Slider images are not loading

Most recent by: miro, September 12, 2014, 12:49pm 66 Views 8 Replies

Remove magnifying icon/overlay from gallery

Most recent by: peter, September 11, 2014, 10:38pm 26 Views 1 Replies

Wp 4

Most recent by: zoli, September 10, 2014, 8:06am 28 Views 1 Replies

Multiple Warnings/Notices with WP_DEBUG enabled

Most recent by: zoli, September 10, 2014, 8:04am 1057 Views 1 Replies

Problem with responsive

Most recent by: nannukk, September 9, 2014, 9:20pm 65 Views 8 Replies

Services become vertical???

Most recent by: peter, September 5, 2014, 8:39pm 52 Views 9 Replies

Error on page-fullwidth.php

Most recent by: kareyz, September 4, 2014, 8:28pm 39 Views 4 Replies

body fonts

Most recent by: zoli, September 4, 2014, 9:18am 23 Views 1 Replies

WPML: Langage instead of flag is not working

Most recent by: nannukk, September 2, 2014, 7:41pm 50 Views 6 Replies

FACEBOOK

Most recent by: peter, August 29, 2014, 5:53pm 29 Views 1 Replies

target=”_blank” to Portfolio

Most recent by: ivan, August 26, 2014, 9:06am 39 Views 3 Replies

Datepicker translation

Most recent by: miro, August 25, 2014, 12:06pm 73 Views 5 Replies

WPLM translated Portfolio Categories can´t show on the translated Homepage

Most recent by: miro, August 25, 2014, 10:20am 381 Views 15 Replies

!! No Response from Support Call WPLM translated Portfolio Categories can´t show on the translated H

Most recent by: miro, August 22, 2014, 2:51pm 22 Views 1 Replies

Reservation module issue

Most recent by: miro, August 22, 2014, 2:40pm 59 Views 4 Replies