Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Slider on homepage not showing images
Most recent by: miro, January 29, 2015, 3:05pm 100 Views 8 Replies
Most recent by: Markvantilborgh, January 29, 2015, 12:02pm 8 Views 0 Replies
Reservation Link Form Problem.
Most recent by: freelanz82, January 29, 2015, 6:53am 45 Views 6 Replies
Mobile Menus Font / background Colors
Most recent by: miro, January 28, 2015, 8:56am 17 Views 1 Replies
Stop receiving email
Most recent by: peter, January 26, 2015, 1:13pm 23 Views 1 Replies
Folder Theme Guest House All file and folder chmod to "777"
Most recent by: miro, January 22, 2015, 10:39am 16 Views 1 Replies
Room category translate Issue
Most recent by: miro, January 21, 2015, 9:37am 89 Views 9 Replies
Slider on homepage is flickering
Most recent by: zoli, December 21, 2014, 11:07pm 61 Views 3 Replies
WPML Reservation Module
Most recent by: peter, December 17, 2014, 10:57am 180 Views 5 Replies
Visual editor issues
Most recent by: miro, December 11, 2014, 10:10am 99 Views 9 Replies
Visual editor issues - still!
Most recent by: miro, December 11, 2014, 9:42am 40 Views 1 Replies
Reservation Form completely distorts
Most recent by: miro, December 9, 2014, 9:04pm 61 Views 1 Replies
I have this problem using the template fullwidth
Most recent by: miro, December 9, 2014, 8:51pm 43 Views 1 Replies
remove date from posts
Most recent by: peter, December 8, 2014, 3:30pm 179 Views 3 Replies
NEW ERROR MESSAGE
Most recent by: peter, December 8, 2014, 3:00pm 58 Views 3 Replies
REMOVE STATIC TEXT BOX
Most recent by: miro, December 8, 2014, 1:57pm 60 Views 3 Replies
not getting emails
Most recent by: miro, December 8, 2014, 1:24pm 72 Views 6 Replies
The tiny flag under the search box
Most recent by: miro, December 6, 2014, 11:11pm 54 Views 1 Replies
Most recent by: miro, December 4, 2014, 11:33am 44 Views 1 Replies
No Rooms in backoffice
Most recent by: cedland, November 25, 2014, 5:31pm 86 Views 2 Replies
Can I merge Room Calendars?
Most recent by: miro, November 17, 2014, 4:14pm 179 Views 5 Replies
Getting error while opening the website, please resolve
Most recent by: miro, November 17, 2014, 10:15am 93 Views 3 Replies
Most recent by: miro, November 17, 2014, 8:59am 66 Views 1 Replies
Problem with reservation form not link with page
Most recent by: miro, November 13, 2014, 3:02pm 57 Views 1 Replies
Reservation form background
Most recent by: peter, November 13, 2014, 10:27am 251 Views 15 Replies
Slider Images on homepage are not showing up... also, the website is all contorted on my mac but ok
Most recent by: kingengr, November 12, 2014, 4:23pm 129 Views 10 Replies
Most recent by: peter, November 6, 2014, 1:05pm 74 Views 1 Replies
Room Viewer - WPML plugin - Error link room in languages
Most recent by: miro, November 3, 2014, 9:03am 80 Views 1 Replies
Picture/images size issue
Most recent by: miro, October 29, 2014, 8:51pm 82 Views 2 Replies
Content box - front page
Most recent by: seby22, October 29, 2014, 12:57pm 82 Views 1 Replies
Slider and service boxes - only on the frontpage
Most recent by: seby22, October 28, 2014, 5:40pm 67 Views 1 Replies
Alert Worfence Security
Most recent by: miro, October 27, 2014, 10:43am 95 Views 1 Replies
Drop down menu don't appear using the demo template
Most recent by: miro, October 27, 2014, 8:43am 85 Views 2 Replies
Google Maps shortode don`t work on new vers. when short code is inside of a tab.
Most recent by: peter, October 25, 2014, 10:06pm 92 Views 3 Replies
How can I get my post page to show an except rather than the whole post. like this http://preview.ai
Most recent by: miro, October 24, 2014, 4:11pm 65 Views 1 Replies
Problem viewing images with Room-Viewer - changed and tried what was on previous posts but nothing s
Most recent by: peter, October 24, 2014, 1:35pm 116 Views 4 Replies
Boxes & frames do not line up
Most recent by: peterdarby, October 23, 2014, 9:21am 64 Views 2 Replies
Missing label Woocommerce checkout page
Most recent by: miro, October 22, 2014, 6:53pm 98 Views 3 Replies
reservation problem can't link
Most recent by: freelanz82, October 20, 2014, 2:16am 107 Views 2 Replies
Most recent by: peterdarby, October 13, 2014, 7:22am 96 Views 6 Replies