Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

AIT Dashboard: Reservation Module does not save changes

Most recent by: ivan, July 29, 2014, 10:04am 24 Views 3 Replies

NOT SHOWING BACKROUND IMAGE

Most recent by: miro, July 28, 2014, 12:54pm 21 Views 1 Replies

WPLM translated Portfolio Categories can´t show on the translated Homepage

Most recent by: AFeldt, July 28, 2014, 11:56am 281 Views 12 Replies

Slider calendar not working

Most recent by: miro, July 28, 2014, 9:13am 14 Views 1 Replies

When Sharing pages or posts <p> tag shows befor text

Most recent by: ivan, July 24, 2014, 8:08pm 53 Views 5 Replies

Reservation module not working in Internet Explorer but is ok in other browsers

Most recent by: peter, July 23, 2014, 8:40am 52 Views 5 Replies

Problem with menu location

Most recent by: miro, July 23, 2014, 8:22am 86 Views 9 Replies

get_room_category not show rooms

Most recent by: jorgedaestrada, July 22, 2014, 2:33pm 72 Views 8 Replies

App not working - AIT-CACHE

Most recent by: martyn, July 21, 2014, 11:32am 31 Views 1 Replies

put language flags on the same height as menu items

Most recent by: ivan, July 21, 2014, 8:54am 35 Views 3 Replies

Slow load

Most recent by: vbasp, July 18, 2014, 8:12pm 36 Views 3 Replies

Theme not available on Themeforest (Update, July 16th)

Most recent by: miro, July 18, 2014, 1:44pm 33 Views 2 Replies

How to create footer menu

Most recent by: freelanz82, July 17, 2014, 3:58am 43 Views 2 Replies

how to change room name at list booking menu

Most recent by: martyn, July 16, 2014, 9:51am 23 Views 1 Replies

Google Fonts breaks theme

Most recent by: martyn, July 14, 2014, 3:16pm 23 Views 1 Replies

service box titles

Most recent by: irenemarchese, July 12, 2014, 5:53pm 36 Views 2 Replies

Slider not showing

Most recent by: martyn, July 11, 2014, 10:38am 22 Views 1 Replies

Page titles

Most recent by: irenemarchese, July 9, 2014, 4:39pm 31 Views 2 Replies

Site not responsive...

Most recent by: nannukk, July 9, 2014, 2:05am 46 Views 3 Replies

Slider problem

Most recent by: miro, July 7, 2014, 10:46am 68 Views 7 Replies

problem with reservation form not link with page

Most recent by: peter, July 6, 2014, 4:31pm 30 Views 1 Replies

Import problem Demo Content

Most recent by: zoli, July 5, 2014, 1:42pm 49 Views 3 Replies

i have problem with this reservation form

Most recent by: martyn, July 2, 2014, 12:55pm 40 Views 1 Replies

Guesthouse theme and Booking calendar

Most recent by: zoli, June 27, 2014, 9:19am 43 Views 1 Replies

Gallery Stretched

Most recent by: peter, June 26, 2014, 7:47pm 48 Views 3 Replies

Problems with text color in content

Most recent by: peter, June 26, 2014, 7:41pm 101 Views 11 Replies

Site not Responsive

Most recent by: miro, June 26, 2014, 11:10am 33 Views 1 Replies

slide delay not work wp 3.9.1

Most recent by: baracs, June 25, 2014, 3:42pm 44 Views 2 Replies

read more doesn´'t work

Most recent by: juanot, June 25, 2014, 10:38am 58 Views 5 Replies

Problems formatting buttons texts - added media - google maps - addresses - opening hours.

Most recent by: simone2810, June 19, 2014, 2:08pm 57 Views 5 Replies

Add a slider into the service box

Most recent by: zoli, June 18, 2014, 9:07am 30 Views 2 Replies

Mobile Site loading on one side

Most recent by: zoli, June 18, 2014, 7:57am 39 Views 3 Replies

failed to import default content media

Most recent by: SafariPunk, June 18, 2014, 7:27am 39 Views 2 Replies

MANY PROBLEMS WHIT WP 3.9.1 AND GUESHOUSE 2.46

Most recent by: zoli, June 13, 2014, 11:36am 36 Views 1 Replies

Following up on forum message 76383 : Cannot add new image to slider

Most recent by: zoli, June 13, 2014, 8:35am 83 Views 5 Replies

Dropdown panel widgets size - Global Settings has no effects

Most recent by: peter, June 4, 2014, 5:38pm 71 Views 5 Replies

Slider inside content

Most recent by: zoli, June 4, 2014, 4:40pm 64 Views 3 Replies

Contact Form 7 Dynamic Text Extension

Most recent by: ivan, June 4, 2014, 3:58pm 64 Views 1 Replies

fatal errors, site is down after WP update

Most recent by: annacoliver, June 2, 2014, 11:20pm 56 Views 2 Replies

Help! Pages not loading!

Most recent by: villamansa, June 2, 2014, 4:21pm 41 Views 2 Replies