Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

No Rooms in backoffice

Most recent by: cedland, November 25, 2014, 5:31pm 35 Views 2 Replies

Can I merge Room Calendars?

Most recent by: miro, November 17, 2014, 4:14pm 123 Views 5 Replies

Getting error while opening the website, please resolve

Most recent by: miro, November 17, 2014, 10:15am 58 Views 3 Replies

Slider Issues

Most recent by: miro, November 17, 2014, 8:59am 30 Views 1 Replies

Problem with reservation form not link with page

Most recent by: miro, November 13, 2014, 3:02pm 24 Views 1 Replies

Reservation form background

Most recent by: peter, November 13, 2014, 10:27am 201 Views 15 Replies

Slider Images on homepage are not showing up... also, the website is all contorted on my mac but ok

Most recent by: kingengr, November 12, 2014, 4:23pm 95 Views 10 Replies

ONLINE PAYMENT

Most recent by: peter, November 6, 2014, 1:05pm 25 Views 1 Replies

WPML Reservation Module

Most recent by: peter, November 6, 2014, 10:53am 44 Views 1 Replies

Room Viewer - WPML plugin - Error link room in languages

Most recent by: miro, November 3, 2014, 9:03am 50 Views 1 Replies

Picture/images size issue

Most recent by: miro, October 29, 2014, 8:51pm 49 Views 2 Replies

Content box - front page

Most recent by: seby22, October 29, 2014, 12:57pm 46 Views 1 Replies

Slider and service boxes - only on the frontpage

Most recent by: seby22, October 28, 2014, 5:40pm 38 Views 1 Replies

Alert Worfence Security

Most recent by: miro, October 27, 2014, 10:43am 63 Views 1 Replies

Drop down menu don't appear using the demo template

Most recent by: miro, October 27, 2014, 8:43am 53 Views 2 Replies

Google Maps shortode don`t work on new vers. when short code is inside of a tab.

Most recent by: peter, October 25, 2014, 10:06pm 52 Views 3 Replies

How can I get my post page to show an except rather than the whole post. like this http://preview.ai

Most recent by: miro, October 24, 2014, 4:11pm 35 Views 1 Replies

Problem viewing images with Room-Viewer - changed and tried what was on previous posts but nothing s

Most recent by: peter, October 24, 2014, 1:35pm 79 Views 4 Replies

Boxes & frames do not line up

Most recent by: peterdarby, October 23, 2014, 9:21am 35 Views 2 Replies

Missing label Woocommerce checkout page

Most recent by: miro, October 22, 2014, 6:53pm 56 Views 3 Replies

reservation problem can't link

Most recent by: freelanz82, October 20, 2014, 2:16am 69 Views 2 Replies

room-page

Most recent by: peterdarby, October 13, 2014, 7:22am 67 Views 6 Replies

Demo Contact Form

Most recent by: alessiocandelma, October 9, 2014, 5:41pm 52 Views 1 Replies

Change Font Size

Most recent by: peter, October 9, 2014, 11:02am 62 Views 3 Replies

TimThumbs

Most recent by: miro, October 9, 2014, 9:30am 80 Views 5 Replies

Skin Creation

Most recent by: peter, October 8, 2014, 6:17pm 43 Views 1 Replies

Remove sidebar from product pages woocommerce

Most recent by: emielm, October 8, 2014, 10:56am 66 Views 4 Replies

Woocommerce Product Page Error

Most recent by: peter, October 6, 2014, 1:59pm 118 Views 12 Replies

how to set divider between menu items

Most recent by: miro, October 6, 2014, 8:28am 42 Views 1 Replies

Contact Forms

Most recent by: peter, October 2, 2014, 10:47am 44 Views 1 Replies

WP SEO Yoast and WPLM 3.14 does not work

Most recent by: miro, October 2, 2014, 9:05am 92 Views 7 Replies

Blog sidebar is missing

Most recent by: peter, September 28, 2014, 2:35pm 73 Views 4 Replies

Site not working with Guesthouse theme selected - only shows "Choose File" button

Most recent by: zoli, September 26, 2014, 7:50am 50 Views 3 Replies

URGENT - Date picker suddenly not working on a form page

Most recent by: peter, September 23, 2014, 9:23pm 63 Views 6 Replies

Only one room - remove room selection

Most recent by: peter, September 21, 2014, 9:43pm 59 Views 3 Replies

"save options" button doesn't work in the second language's general settings

Most recent by: ivan, September 20, 2014, 1:35pm 65 Views 6 Replies

Slider images are not loading

Most recent by: miro, September 12, 2014, 12:49pm 83 Views 8 Replies

Remove magnifying icon/overlay from gallery

Most recent by: peter, September 11, 2014, 10:38pm 36 Views 1 Replies

Wp 4

Most recent by: zoli, September 10, 2014, 8:06am 44 Views 1 Replies

Multiple Warnings/Notices with WP_DEBUG enabled

Most recent by: zoli, September 10, 2014, 8:04am 1064 Views 1 Replies