Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
AIT Dashboard: Reservation Module does not save changes
Most recent by: ivan, July 29, 2014, 10:04am 24 Views 3 Replies
NOT SHOWING BACKROUND IMAGE
Most recent by: miro, July 28, 2014, 12:54pm 21 Views 1 Replies
WPLM translated Portfolio Categories can´t show on the translated Homepage
Most recent by: AFeldt, July 28, 2014, 11:56am 281 Views 12 Replies
Slider calendar not working
Most recent by: miro, July 28, 2014, 9:13am 14 Views 1 Replies
When Sharing pages or posts <p> tag shows befor text
Most recent by: ivan, July 24, 2014, 8:08pm 53 Views 5 Replies
Reservation module not working in Internet Explorer but is ok in other browsers
Most recent by: peter, July 23, 2014, 8:40am 52 Views 5 Replies
Problem with menu location
Most recent by: miro, July 23, 2014, 8:22am 86 Views 9 Replies
get_room_category not show rooms
Most recent by: jorgedaestrada, July 22, 2014, 2:33pm 72 Views 8 Replies
App not working - AIT-CACHE
Most recent by: martyn, July 21, 2014, 11:32am 31 Views 1 Replies
put language flags on the same height as menu items
Most recent by: ivan, July 21, 2014, 8:54am 35 Views 3 Replies
Most recent by: vbasp, July 18, 2014, 8:12pm 36 Views 3 Replies
Theme not available on Themeforest (Update, July 16th)
Most recent by: miro, July 18, 2014, 1:44pm 33 Views 2 Replies
How to create footer menu
Most recent by: freelanz82, July 17, 2014, 3:58am 43 Views 2 Replies
how to change room name at list booking menu
Most recent by: martyn, July 16, 2014, 9:51am 23 Views 1 Replies
Google Fonts breaks theme
Most recent by: martyn, July 14, 2014, 3:16pm 23 Views 1 Replies
service box titles
Most recent by: irenemarchese, July 12, 2014, 5:53pm 36 Views 2 Replies
Slider not showing
Most recent by: martyn, July 11, 2014, 10:38am 22 Views 1 Replies
Most recent by: irenemarchese, July 9, 2014, 4:39pm 31 Views 2 Replies
Site not responsive...
Most recent by: nannukk, July 9, 2014, 2:05am 46 Views 3 Replies
Most recent by: miro, July 7, 2014, 10:46am 68 Views 7 Replies
problem with reservation form not link with page
Most recent by: peter, July 6, 2014, 4:31pm 30 Views 1 Replies
Import problem Demo Content
Most recent by: zoli, July 5, 2014, 1:42pm 49 Views 3 Replies
i have problem with this reservation form
Most recent by: martyn, July 2, 2014, 12:55pm 40 Views 1 Replies
Guesthouse theme and Booking calendar
Most recent by: zoli, June 27, 2014, 9:19am 43 Views 1 Replies
Most recent by: peter, June 26, 2014, 7:47pm 48 Views 3 Replies
Problems with text color in content
Most recent by: peter, June 26, 2014, 7:41pm 101 Views 11 Replies
Site not Responsive
Most recent by: miro, June 26, 2014, 11:10am 33 Views 1 Replies
slide delay not work wp 3.9.1
Most recent by: baracs, June 25, 2014, 3:42pm 44 Views 2 Replies
read more doesn´'t work
Most recent by: juanot, June 25, 2014, 10:38am 58 Views 5 Replies
Problems formatting buttons texts - added media - google maps - addresses - opening hours.
Most recent by: simone2810, June 19, 2014, 2:08pm 57 Views 5 Replies
Add a slider into the service box
Most recent by: zoli, June 18, 2014, 9:07am 30 Views 2 Replies
Mobile Site loading on one side
Most recent by: zoli, June 18, 2014, 7:57am 39 Views 3 Replies
failed to import default content media
Most recent by: SafariPunk, June 18, 2014, 7:27am 39 Views 2 Replies
MANY PROBLEMS WHIT WP 3.9.1 AND GUESHOUSE 2.46
Most recent by: zoli, June 13, 2014, 11:36am 36 Views 1 Replies
Following up on forum message 76383 : Cannot add new image to slider
Most recent by: zoli, June 13, 2014, 8:35am 83 Views 5 Replies
Dropdown panel widgets size - Global Settings has no effects
Most recent by: peter, June 4, 2014, 5:38pm 71 Views 5 Replies
Slider inside content
Most recent by: zoli, June 4, 2014, 4:40pm 64 Views 3 Replies
Contact Form 7 Dynamic Text Extension
Most recent by: ivan, June 4, 2014, 3:58pm 64 Views 1 Replies
fatal errors, site is down after WP update
Most recent by: annacoliver, June 2, 2014, 11:20pm 56 Views 2 Replies
Help! Pages not loading!
Most recent by: villamansa, June 2, 2014, 4:21pm 41 Views 2 Replies