Fullscreen WP problem nothing work! (slider, scroll, hide button, etc) - AIT-Themes.com Support

clarson121

Hi, i have a problem, all the "animations" in the template does not work, is only like a static wp, can you help me with the problem.

the URL is www.ingeol.cl/new, i tried the featured content following the screencast installation but nothing work.

Can you look the site to find the problem? if you need the access info tell me.

patto

Hi,

Problem is that your cookie.js is not acceptable so JavaScript don't work.

Look at this: http://ingeol.cl/new/wp-content/themes/fullscreen/js/jquery.cookie.js?ver=1

It must be acceptable. Check you hosting or copy this file again.

Patrik

clarson121

I pratik, thanks for your answer, y change the file but does not work, i replace the file in the hosting (with filezilla).
but it the same, nothing work. is from the file from the fullscreen.rar that i download from themeforest when i buy the template.

patto

Hi,

Then check if this file have good permission to read. Or contact your hosting provider.

This file must be acceptable to work this theme.

Try disable Themebox. Go to admin - > Fullscreen - > Appearance - > and uncheck Show Themebox.

Patrik

clarson121

the file have permissions, but dont work, the themebox is disable.

i dont know where is the problem.

patto

Problem is that the file cookie.js is not acceptable. Sorry but I don't have permission to change your webserver settings. Contact your hosting provider.

Patrik

clarson121

thanks for your fast answer patrik, sorry but i dont know much about the hosting and webserver. what i need to tell to my hosting provider?

thanks again.

patto

Tell him that file js / jquery.cookie.js is not acceptable.

This file: http://ingeol.cl/new/wp-content/themes/fullscreen/js/jquery.cookie.js?ver=1

Patrik

clarson121

pratick i resolve the problem! i change the name of jquery.cookie.js to jquery-cookie.js
and the host dont block the file, then i change the name of the file in the functions.php and all work perfectly.
thanks for your help. if i have another problem i contact you again.
clarson.

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