Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14205 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5611 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 264 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 935 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 699 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1783 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 825 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3118 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1433 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2254 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10263 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1653 Views 0 Replies

Custom fields not saved

Most recent by: dtommy79, October 25, 2014, 9:50am Directory & Business Finder Extension Plugin 17 Views 2 Replies

CSV Import Unsuccessful

Most recent by: ichibon, October 25, 2014, 9:33am WP Directory 105 Views 11 Replies

Nested toggles

Most recent by: tbothner, October 25, 2014, 6:06am WP Tour Operator 15 Views 0 Replies

Asking which plug in will work with template is not plugin support

Most recent by: PrestoMagicSATX, October 25, 2014, 5:26am WP Directory 6 Views 0 Replies

Now I am completely screwed this slider revolution

Most recent by: PrestoMagicSATX, October 25, 2014, 4:15am WP Directory 17 Views 1 Replies

After clicking a category and a location it still uses the GEO location

Most recent by: FMAB, October 25, 2014, 1:29am WP BusinessFinder 26 Views 5 Replies

Business Finder - Paypal

Most recent by: tstep, October 25, 2014, 1:04am WP BusinessFinder 12 Views 0 Replies

Upgrade to Arctica v2.34

Most recent by: mattstanley, October 25, 2014, 12:06am WP Arctica 77 Views 7 Replies

Export not working

Most recent by: kingofching, October 24, 2014, 11:34pm WordPress to CSV Export Plugin 9 Views 0 Replies

Featured Img Src is blank

Most recent by: snapfuze, October 24, 2014, 11:18pm WP BusinessFinder 29 Views 3 Replies

Search stopped working after update to 4.11

Most recent by: tkeener, October 24, 2014, 10:01pm WP Directory 19 Views 1 Replies

responsive tagline "center" doesn´t work?!

Most recent by: Liermann, October 24, 2014, 8:04pm WP Doctor 16 Views 2 Replies

Disable Map when displaying WooCommerce's Product

Most recent by: alfresar, October 24, 2014, 7:56pm WP BusinessFinder 34 Views 4 Replies

Dashboard > Documentation is missing after update to 2.14

Most recent by: ziplineguide, October 24, 2014, 7:44pm WP BusinessFinder 18 Views 0 Replies

Item header options

Most recent by: darryncooke, October 24, 2014, 9:11pm WP BusinessFinder 35 Views 5 Replies

mobile devices not auto-scaling website

Most recent by: nebula777, October 24, 2014, 7:22pm WP Drivingschool 45 Views 4 Replies

Image problem on Items Page

Most recent by: Kasrkin, October 24, 2014, 6:28pm WP Directory 80 Views 8 Replies

Revolution Slider Update

Most recent by: PrestoMagicSATX, October 25, 2014, 4:16am WP Directory 47 Views 5 Replies

Internet Explorer 9 easyAdmin

Most recent by: niray, October 24, 2014, 5:33pm WP Directory 30 Views 2 Replies

Updating to 4.11 cause blank screen

Most recent by: niray, October 24, 2014, 5:31pm WP Directory 7 Views 0 Replies

super urgent

Most recent by: miro, October 24, 2014, 5:25pm WP Directory 13 Views 1 Replies

Map icon position on click

Most recent by: miro, October 24, 2014, 5:24pm WP BusinessFinder 17 Views 1 Replies

Slider Setup

Most recent by: miro, October 24, 2014, 5:05pm WP Drivingschool 14 Views 1 Replies

Search Results

Most recent by: miro, October 24, 2014, 4:49pm WP Directory 17 Views 1 Replies

Membership Integration & Popups

Most recent by: miro, October 24, 2014, 4:44pm WP Directory 23 Views 1 Replies

Replicate layout of search results in categoy pages

Most recent by: miro, October 24, 2014, 4:41pm WP BusinessFinder 21 Views 2 Replies

Javascript ad in advertising box

Most recent by: miro, October 24, 2014, 4:33pm WP Directory 20 Views 1 Replies

Backup and update tour operator

Most recent by: miro, October 24, 2014, 4:29pm WP Tour Operator 12 Views 1 Replies