Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory vs Directory+ feature comparison table

Most recent by: Martin, August 3, 2015, 12:39pm WP Directory 50 Views 2 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19310 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 439 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8873 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1024 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 998 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2926 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5530 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2639 Views 0 Replies

translation without ait translation plugin

Most recent by: otmenton, August 3, 2015, 3:03pm WP Directory+ 0 Views 0 Replies

view detail

Most recent by: gusgoa, August 3, 2015, 2:52pm WP Directory+ 25 Views 2 Replies

Street View is ON but Can't See the Strretview Mode

Most recent by: peter, August 3, 2015, 2:45pm WP Directory+ 18 Views 2 Replies

Getting "packages.php error on line 12"

Most recent by: peter, August 3, 2015, 2:41pm WP Directory+ 12 Views 1 Replies

Where's The Support Guys?

Most recent by: peter, August 3, 2015, 2:38pm WP Directory 20 Views 1 Replies

descriptions for listings are the same

Most recent by: whook88, August 3, 2015, 2:38pm WP BusinessFinder 1 Views 0 Replies

border around fields

Most recent by: morrical13, August 3, 2015, 2:37pm WP Directory 3 Views 0 Replies

Upgrade to Premium Account

Most recent by: peter, August 3, 2015, 2:34pm WP Directory+ 17 Views 1 Replies

Google map advanced settings

Most recent by: peter, August 3, 2015, 2:30pm WP Directory+ 17 Views 1 Replies

Translations WP Directory+

Most recent by: peter, August 3, 2015, 2:19pm WP Directory+ 21 Views 1 Replies

A QUESTION FOR OTHER USERS

Most recent by: peter, August 3, 2015, 2:15pm WP Directory+ 27 Views 1 Replies

Import Items Missing

Most recent by: caithomas, August 3, 2015, 2:27pm WP Directory+ 6 Views 1 Replies

Update theme via WP Admin

Most recent by: peter, August 3, 2015, 2:06pm WP Directory 48 Views 3 Replies

Aktualizace v češtině

Most recent by: peter, August 3, 2015, 1:36pm WP Directory 28 Views 1 Replies

silder revolution is not displayed on the item

Most recent by: peter, August 3, 2015, 1:33pm WP Directory+ 15 Views 1 Replies

Template Will Not Install

Most recent by: peter, August 3, 2015, 12:41pm WP Doctor+ 18 Views 2 Replies

Category Page

Most recent by: peter, August 3, 2015, 12:36pm WP BusinessFinder 16 Views 1 Replies

Still incomprehensible error

Most recent by: peter, August 3, 2015, 12:32pm WP Ristorante 17 Views 1 Replies

Logo registrations and payment of the subscription

Most recent by: peter, August 3, 2015, 12:24pm WP BusinessFinder 22 Views 1 Replies

Multi-Author Blog Theme Not Installing

Most recent by: peter, August 3, 2015, 12:23pm WP Blog 21 Views 1 Replies

Disable Ratings

Most recent by: peter, August 3, 2015, 12:13pm WP Directory 35 Views 3 Replies

Top Header Width & Tagline

Most recent by: peter, August 3, 2015, 12:12pm WP Directory 33 Views 3 Replies

Download on Themeforest does not include plugin ZIP

Most recent by: peter, August 3, 2015, 12:06pm CSV to WP Import Plugin 18 Views 1 Replies

add shortcode to a specific page

Most recent by: peter, August 3, 2015, 11:58am WP Doctor+ 27 Views 2 Replies

facilities link to pictogram

Most recent by: peter, August 3, 2015, 11:57am WP Doctor+ 20 Views 1 Replies

I bought theme from themeforest

Most recent by: peter, August 3, 2015, 11:55am WP Directory 26 Views 2 Replies

Turn off background on mobile

Most recent by: peter, August 3, 2015, 11:48am WP Doctor+ 12 Views 1 Replies

Export & post meta in production not working

Most recent by: peter, August 3, 2015, 11:45am WP BusinessFinder 112 Views 1 Replies

Google Analytics code doesn't work properly

Most recent by: peter, August 3, 2015, 11:41am WP Fairytale 16 Views 1 Replies

404 Not Found error

Most recent by: peter, August 3, 2015, 11:39am WP BusinessFinder 18 Views 1 Replies

Add purchase code of themeforest

Most recent by: peter, August 3, 2015, 11:26am WP Guesthouse 48 Views 3 Replies