Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5543 Views 22 Replies

Announcement

Directory changelogs (latest 4.7)

Most recent by: ivan, September 22, 2014, 8:43am WP Directory 14098 Views 49 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 254 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 913 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 680 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1752 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 810 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3076 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1418 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2231 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10203 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1643 Views 0 Replies

Change items to shops

Most recent by: dandito, October 21, 2014, 5:59pm WP Directory 4 Views 0 Replies

Problem with small map in item Hi, I have seen that is not created the <div class = gm-style> with

Most recent by: rafaGC, October 21, 2014, 5:55pm WP Directory 10 Views 1 Replies

Set up categories and misleading documentation

Most recent by: miro, October 21, 2014, 5:21pm WP Directory 31 Views 3 Replies

search bar and ( category icon on main page sequencing)

Most recent by: miro, October 21, 2014, 5:17pm WP Directory 29 Views 3 Replies

FAQ questions not showing up in english widget

Most recent by: miro, October 21, 2014, 5:13pm WP Doctor 35 Views 5 Replies

more tha 4 pictures on single line in grid type of DIR Custom Post Type Shortcode

Most recent by: inetika, October 21, 2014, 5:09pm Directory & Business Finder Extension Plugin 25 Views 1 Replies

Wpml translation strings

Most recent by: davideerba, October 21, 2014, 5:03pm WP BusinessFinder 2 Views 0 Replies

Issue with the menu drop down

Most recent by: miro, October 21, 2014, 4:51pm WP Cartoon 34 Views 4 Replies

Contact Page Not Showing

Most recent by: miro, October 21, 2014, 4:46pm WP Drivingschool 36 Views 3 Replies

Fatal error: Uncaught exception 'NLatteException' with message 'Unexpected macro...

Most recent by: miro, October 21, 2014, 4:43pm WP BusinessFinder 56 Views 3 Replies

Can I edit SEO parameters in the search pages of WP Directory Theme?

Most recent by: miro, October 21, 2014, 4:40pm WP Directory 52 Views 5 Replies

Header map disapear after creating .PO file

Most recent by: miro, October 21, 2014, 4:37pm WP BusinessFinder 72 Views 6 Replies

Items only displayed on map and not listed on page

Most recent by: miro, October 21, 2014, 4:33pm WP BusinessFinder 60 Views 7 Replies

Does the Get Directions Plugin have the ability to set a default destination address?

Most recent by: zoli, October 21, 2014, 4:02pm Get Directions Plugin for Directory WP Themes 11 Views 1 Replies

jQuery Conflict

Most recent by: zoli, October 21, 2014, 3:58pm Directory & Business Finder Extension Plugin 24 Views 3 Replies

Problem with small map in item

Most recent by: rafaGC, October 21, 2014, 3:45pm WP Directory 3 Views 0 Replies

failed to import

Most recent by: baddyz, October 21, 2014, 3:19pm WP Drivingschool 102 Views 10 Replies

Office hours with 2 lines

Most recent by: Liermann, October 21, 2014, 2:46pm WP Doctor 3 Views 0 Replies

Directory 4.9: Geolocation Issue

Most recent by: trennierm, October 21, 2014, 2:31pm WP Directory 5 Views 0 Replies

HTML Version

Most recent by: hamidr2, October 21, 2014, 2:22pm WP BusinessFinder 3 Views 0 Replies

Missing label Woocommerce checkout page

Most recent by: emielm, October 21, 2014, 2:20pm WP Guesthouse 29 Views 2 Replies

Geolocation not working in directory 4.9

Most recent by: trennierm, October 21, 2014, 2:17pm WP Directory 32 Views 2 Replies

Portfolio Thumbnails/Images missing

Most recent by: sprocker, October 21, 2014, 2:04pm WP Elegance 10 Views 0 Replies

Home page is blank

Most recent by: rogerbjl, October 21, 2014, 3:50pm WP BusinessFinder 17 Views 3 Replies

Tim Thumb issue again

Most recent by: stephenshortt, October 21, 2014, 12:13pm WP Directory 10 Views 0 Replies

A few bugs

Most recent by: Mocs69, October 21, 2014, 11:54am WP BusinessFinder 5 Views 0 Replies

How Do I Get Rid Of AIT Advertising themselves on my website links such as facebook?

Most recent by: geoffdixon, October 21, 2014, 11:18am WP BusinessFinder 34 Views 2 Replies

It's prosible translate Logo text via WPML

Most recent by: Flystart, October 21, 2014, 11:01am WP Ristorante 6 Views 0 Replies