Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.8)

Most recent by: ivan, September 22, 2014, 8:45am WP BusinessFinder 5246 Views 21 Replies

Announcement

Directory changelogs (latest 4.7)

Most recent by: ivan, September 22, 2014, 8:43am WP Directory 13755 Views 49 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 162 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 765 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 565 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1560 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 730 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2830 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1309 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2118 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 9760 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1564 Views 0 Replies

Regarding effiency and quickness of the website

Most recent by: peter, October 1, 2014, 2:12pm WP Directory 52 Views 3 Replies

icons homepage

Most recent by: peter, October 1, 2014, 2:06pm WP BusinessFinder 28 Views 3 Replies

location based search bug

Most recent by: peter, October 1, 2014, 2:05pm WP Directory 66 Views 4 Replies

Problem with color change

Most recent by: peter, October 1, 2014, 2:04pm WP BusinessFinder 45 Views 7 Replies

Displaying specific custom fields value

Most recent by: miro, October 1, 2014, 2:00pm WP Directory 17 Views 3 Replies

Feature images not working, problems with colours, alternate copy appearing in wrong place, removing

Most recent by: miro, October 1, 2014, 1:58pm WP BusinessFinder 25 Views 4 Replies

Updating to Directory v4.7

Most recent by: miro, October 1, 2014, 1:52pm WP Directory 14 Views 1 Replies

DISQUS comment system

Most recent by: miro, October 1, 2014, 1:52pm WP BusinessFinder 6 Views 1 Replies

how to add custom post type

Most recent by: kepr, October 1, 2014, 1:51pm WP BusinessFinder 6 Views 0 Replies

Updated theme, features are still not working.

Most recent by: miro, October 1, 2014, 1:48pm WP Doctor 11 Views 1 Replies

add or hide fields in easy admin

Most recent by: miro, October 1, 2014, 1:46pm WP Directory 14 Views 1 Replies

Gallery grid / portfolio thumbnails not showing

Most recent by: peter, October 1, 2014, 1:46pm WP Drivingschool 61 Views 10 Replies

failed to import

Most recent by: peter, October 1, 2014, 1:45pm WP Drivingschool 33 Views 3 Replies

Global Testimonials not displaying

Most recent by: 972creative, October 1, 2014, 1:41pm WP Freestyle 21 Views 2 Replies

Fade Effect / white line

Most recent by: peter, October 1, 2014, 1:39pm WP Aspiration 67 Views 8 Replies

Can't import options after theme update 1.11 to 1.13

Most recent by: peter, October 1, 2014, 1:39pm WP Fairytale 23 Views 3 Replies

Mobile site not responsive. Special Offer the cause

Most recent by: peter, October 1, 2014, 1:38pm WP BusinessFinder 27 Views 4 Replies

Fatal error: Call to undefined function wp_enqueue_media() in www/wp-content/themes/creator/AIT/Admi

Most recent by: miro, October 1, 2014, 1:35pm WP Creator 9 Views 1 Replies

Does not work the horizontal top menu

Most recent by: miro, October 1, 2014, 1:23pm WP MyApp 24 Views 1 Replies

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Most recent by: miro, October 1, 2014, 1:13pm WP BusinessFinder 21 Views 1 Replies

Only one marker on single page

Most recent by: elecsander, October 1, 2014, 12:10pm WP BusinessFinder 83 Views 7 Replies

Imagemap on mouse hover event?

Most recent by: zhussain, October 1, 2014, 11:38am WP Lawyer 4 Views 0 Replies

home page probems

Most recent by: miro, October 1, 2014, 11:34am WP Freestyle 10 Views 1 Replies

Which file to edit each item (list item)

Most recent by: miro, October 1, 2014, 11:27am WP Directory 6 Views 1 Replies

Exporting Items

Most recent by: zoli, October 1, 2014, 11:25am WP BusinessFinder 10 Views 1 Replies

tabs on mainpage

Most recent by: Jabutyf, October 1, 2014, 11:22am WP Drivingschool 7 Views 0 Replies

When adjusting the map height to be smaller, the view more box is half hidden by the header

Most recent by: miro, October 1, 2014, 11:22am WP Directory 7 Views 1 Replies

When adjusting the map height to be smaller, the view more box is half hidden by the header

Most recent by: miro, October 1, 2014, 11:21am WP Directory 10 Views 1 Replies