Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 220 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 14844 Views 53 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6160 Views 24 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 587 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1132 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 883 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2041 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 953 Views 0 Replies

Announcement

How to correctly create a CSV file

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Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1581 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2433 Views 0 Replies

Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1786 Views 0 Replies

firefox problems

Most recent by: menes_ms, November 27, 2014, 10:24pm WP BusinessFinder 30 Views 5 Replies

CVS Exporter not creating a CVS file -- showing text instead

Most recent by: zoli, November 27, 2014, 10:19pm WP BusinessFinder 58 Views 8 Replies

Search

Most recent by: parodizuleta, November 27, 2014, 10:14pm WP BusinessFinder 0 Views 0 Replies

How do i add word restrictions

Most recent by: miro, November 27, 2014, 10:13pm WP BusinessFinder 30 Views 4 Replies

main search field

Most recent by: miro, November 27, 2014, 10:09pm WP BusinessFinder 22 Views 3 Replies

Group images the way that i want

Most recent by: miro, November 27, 2014, 10:03pm WP Freestyle 104 Views 7 Replies

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Most recent by: miro, November 27, 2014, 9:58pm WP BusinessFinder 68 Views 8 Replies

Picture Gallery Upload for User Submitted Items

Most recent by: miro, November 27, 2014, 9:51pm Directory & Business Finder Extension Plugin 14 Views 1 Replies

Link website

Most recent by: miro, November 27, 2014, 9:48pm Directory & Business Finder Extension Plugin 8 Views 1 Replies

Euro Symbol for Price

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TEL and Email not display correctly

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Most recent by: baharash, November 27, 2014, 7:48pm WP BusinessFinder 13 Views 2 Replies

remove package option field from registration page

Most recent by: baharash, November 27, 2014, 7:46pm WP BusinessFinder 21 Views 2 Replies

Update Revolution Slider

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search result options - but no contact details seen

Most recent by: gutoderschlecht, November 27, 2014, 6:22pm Directory & Business Finder Extension Plugin 30 Views 2 Replies

Fatal error

Most recent by: IPT34, November 27, 2014, 6:06pm WP BusinessFinder 19 Views 2 Replies

Error label booking

Most recent by: zero841, November 27, 2014, 6:03pm WP Tour Operator 5 Views 0 Replies

Responsiveness

Most recent by: ph1, November 27, 2014, 5:52pm WP Hobby 19 Views 2 Replies

Child Theme tour-search.php edits not overriding Parent Theme

Most recent by: MrWestern, November 27, 2014, 5:19pm WP Tour Operator 20 Views 2 Replies

[error] Unexpected '"\n type: c' on line 46, column 39.

Most recent by: burakaltinel, November 27, 2014, 5:14pm WP Directory 4 Views 0 Replies

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Most recent by: miro, November 27, 2014, 4:31pm WP Directory 10 Views 1 Replies

footer color change?

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Paypal payments are not registering in PayPal and users come in as subscribers

Most recent by: Mocs69, November 27, 2014, 4:25pm WP BusinessFinder 16 Views 2 Replies

background colors not changing in "Recent Place" or "Items" or Leave a review.....

Most recent by: miro, November 27, 2014, 4:25pm WP BusinessFinder 11 Views 1 Replies