Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro

Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 104 Views 0 Replies

Announcement

Directory changelogs (latest 4.15)

Most recent by: miro, January 12, 2015, 9:22am WP Directory 15692 Views 54 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6900 Views 25 Replies

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 678 Views 1 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 1229 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1564 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1234 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2550 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1172 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 4004 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1835 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2745 Views 0 Replies

Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2008 Views 0 Replies

Blog Order

Most recent by: Snerdey, January 31, 2015, 8:46am WP Directory 1 Views 0 Replies

Modify Tagline - Indent and color change

Most recent by: Instinct1207, January 31, 2015, 8:38am WP Cartoon 0 Views 0 Replies

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Mobile Menu Dropdown

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Narrow reverted back and won't save as narrow

Most recent by: eyetrap, January 30, 2015, 11:34pm WP Directory 10 Views 1 Replies

child

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business image on map not showing

Most recent by: alpha1487, January 30, 2015, 7:28pm WP BusinessFinder 163 Views 7 Replies

Theme Dashboard Documentation Tab

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Change categories' columns in homepage/header from 4 to 5

Most recent by: ivan, January 30, 2015, 6:12pm WP BusinessFinder 14 Views 1 Replies

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Most recent by: claudemilot, January 30, 2015, 4:37pm WP Directory 9 Views 0 Replies

tn.php problem

Most recent by: dWorkNL, January 30, 2015, 4:31pm WP Directory 105 Views 14 Replies

Error Code

Most recent by: eatoursweb, January 30, 2015, 4:20pm WP Tour Operator 49 Views 3 Replies

undefined redirect page

Most recent by: nb05, January 30, 2015, 4:11pm Get Directions Plugin for Directory WP Themes 14 Views 1 Replies

AIT Dashboard general settings causing fatal error and breaking the site.

Most recent by: motivatedm, January 30, 2015, 3:55pm WP Lawyer 82 Views 9 Replies

User loses control and 'item' is placed under admins name

Most recent by: zoli, January 30, 2015, 3:45pm WP Directory 81 Views 14 Replies

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Most recent by: miro, January 30, 2015, 3:44pm WP Doctor+ 25 Views 3 Replies

single map not showing after wordpress upgrade

Most recent by: miro, January 30, 2015, 3:30pm WP Directory 46 Views 8 Replies

Administrators are not being allowed to see the themeoptions

Most recent by: miro, January 30, 2015, 3:24pm WP Directory 43 Views 6 Replies

can't delete gallery image at easy admin

Most recent by: miro, January 30, 2015, 3:19pm WP BusinessFinder 29 Views 5 Replies

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Most recent by: Timur01, January 30, 2015, 2:23pm WP Directory 35 Views 4 Replies

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Most recent by: ivan, January 30, 2015, 2:03pm WP Directory 18 Views 1 Replies