Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 209 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 14812 Views 53 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6139 Views 24 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 559 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1121 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 870 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2030 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 948 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3457 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1572 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2425 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10939 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1779 Views 0 Replies

"BusinessFinder" not have the Business Elements of "City Guide"

Most recent by: jolupepa, November 26, 2014, 4:09am WP BusinessFinder 24 Views 2 Replies

I ask for help because there are many problems in the template

Most recent by: zero841, November 26, 2014, 1:32am WP Tour Operator 7 Views 1 Replies

Post Featured Image Not Appearing

Most recent by: jonnymaxwell, November 26, 2014, 1:25am WP Fairytale 30 Views 2 Replies

File .mo and .po incompatible with google maps

Most recent by: zero841, November 26, 2014, 12:56am WP Tour Operator 8 Views 1 Replies

WP Business Finder Installation

Most recent by: zoli, November 25, 2014, 11:41pm WP BusinessFinder 53 Views 6 Replies

Don't work the pages with Map

Most recent by: zoli, November 25, 2014, 11:38pm WP BusinessFinder 175 Views 19 Replies

Revolution Slider is not working properly

Most recent by: jafffri, November 25, 2014, 10:30pm WP BusinessFinder 22 Views 2 Replies

ERR_CONNECTION_RESET on theme activation, even on admin panel

Most recent by: ranto4, November 25, 2014, 10:14pm WP Directory 14 Views 1 Replies

Hide homepage title

Most recent by: calvayrac, November 25, 2014, 9:11pm WP BusinessFinder 46 Views 4 Replies

Sorry, but you do not have the correct permissions to update the Revolution Slider plugin. Contact t

Most recent by: burakaltinel, November 25, 2014, 8:41pm WP Directory 5 Views 0 Replies

problem with table border,padding,spacing

Most recent by: littlegiant, November 25, 2014, 8:05pm WP Impression 55 Views 8 Replies

Item page counter issue

Most recent by: pagineverdi, November 25, 2014, 7:41pm WP Directory 3 Views 0 Replies

content loop tag show issue

Most recent by: pagineverdi, November 25, 2014, 7:34pm WP Directory 4 Views 0 Replies

no map after ssl certificate

Most recent by: mayooranm, November 25, 2014, 6:45pm WP BusinessFinder 40 Views 5 Replies

How to change this ugly message: Use geolocation Choose travel mode DRIVING BICYCLING TRANSIT ? Avoi

Most recent by: Dekidex, November 25, 2014, 6:39pm Get Directions Plugin for Directory WP Themes 43 Views 6 Replies

Items page

Most recent by: burakaltinel, November 25, 2014, 6:35pm WP Directory 17 Views 2 Replies

Loading Demo Content

Most recent by: ShawnFoucheX500, November 25, 2014, 6:34pm WP Fairytale 4 Views 0 Replies

main body size

Most recent by: miro, November 25, 2014, 6:23pm WP Lawyer 6 Views 1 Replies

"Default content"

Most recent by: miro, November 25, 2014, 6:23pm WP Tour Operator 24 Views 2 Replies

Problem with Easy Admin login

Most recent by: zero841, November 25, 2014, 6:22pm WP Tour Operator 19 Views 0 Replies

Blog Posts

Most recent by: miro, November 25, 2014, 6:20pm WP Doctor+ 92 Views 1 Replies

Trying to get my money back for WP Directory and Plugins

Most recent by: miro, November 25, 2014, 6:17pm WP Directory 26 Views 1 Replies

class item htmlClasses

Most recent by: miro, November 25, 2014, 6:16pm WP Directory 17 Views 1 Replies

main search field

Most recent by: miro, November 25, 2014, 6:14pm WP BusinessFinder 13 Views 1 Replies

Business finder or city guide

Most recent by: Andantor, November 25, 2014, 6:10pm WP BusinessFinder 27 Views 2 Replies

upload again

Most recent by: miro, November 25, 2014, 6:09pm WP Tour Operator 23 Views 1 Replies

trying to translate easy admin panel

Most recent by: burakaltinel, November 25, 2014, 6:03pm WP Directory 5 Views 0 Replies