Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 27 Views 0 Replies

Announcement

Directory changelogs (latest 4.4)

Most recent by: miro, August 20, 2014, 1:28pm WP Directory 13385 Views 47 Replies

Announcement

Business Finder changelog (2.5)

Most recent by: miro, August 13, 2014, 1:54pm WP BusinessFinder 4893 Views 19 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 597 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 479 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1390 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 683 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2658 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1256 Views 0 Replies

Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 9259 Views 48 Replies

Revolution Slider most recent update needed please

Most recent by: Chedr, August 21, 2014, 4:19am WP Langwitch 4 Views 1 Replies

Static Text will not show up if order is switched

Most recent by: tkdesign10, August 21, 2014, 3:22am WP Foocamp 3 Views 0 Replies

AIT Languages

Most recent by: tanakaichigo, August 21, 2014, 3:18am WP Solitudo 27 Views 3 Replies

Undefined index: description_register

Most recent by: renegadepromotions, August 21, 2014, 3:15am WP BusinessFinder 1 Views 0 Replies

Lines do not show up on the table, missing CSS?

Most recent by: tkdesign10, August 21, 2014, 3:01am WP Foocamp 1 Views 0 Replies

Hide sub-category feed on main category post

Most recent by: tkeener, August 21, 2014, 2:30am WP Directory 111 Views 3 Replies

WPML: Langage instead of flag is not working

Most recent by: nannukk, August 21, 2014, 12:56am WP Guesthouse 7 Views 0 Replies

Why does it show version 1.0 although i bought the theme just a week back?

Most recent by: mirimranali1979, August 21, 2014, 12:37am WP Freestyle 38 Views 4 Replies

How to show the_content instead of the_excerpt via Get Posts shortcode

Most recent by: swashdesignstudio, August 20, 2014, 11:26pm WP BusinessFinder 29 Views 2 Replies

ERROR IN THE HOSTING LOG FILE - PERFOMANCE ISSUE - URGENT - White page after every backend update co

Most recent by: voula, August 20, 2014, 11:25pm WP Directory 14 Views 2 Replies

How do I activate google navigation links on Item addresses?

Most recent by: Cbreeden, August 20, 2014, 11:20pm WP Directory 21 Views 2 Replies

Major Issues with Permalinks and Map

Most recent by: hamedf, August 20, 2014, 10:24pm WP Directory 20 Views 1 Replies

Front page Slider not showing in Chrome or Safari

Most recent by: CrowlJor, August 20, 2014, 9:48pm WP Bandzone 38 Views 2 Replies

Datepicker translation

Most recent by: johnnnnn, August 20, 2014, 9:45pm WP Guesthouse 47 Views 4 Replies

List of plugin to install

Most recent by: mbpereira, August 20, 2014, 9:39pm WP BusinessFinder 6 Views 0 Replies

Modifying Menu and Sidebar Widgets Hover Color

Most recent by: cibiribirip, August 20, 2014, 9:29pm WP Bandzone 2 Views 0 Replies

Search function fails in 4.0 if used from a results page

Most recent by: grammarphile, August 20, 2014, 8:44pm WP Directory 91 Views 11 Replies

Question about the two map icon sets

Most recent by: StarFishTrainers, August 20, 2014, 8:35pm WP Directory 4 Views 0 Replies

Portfolio thumbnails not generating

Most recent by: popdesigngroup, August 20, 2014, 8:16pm WP Aspiration 4 Views 0 Replies

MENU COLOR

Most recent by: Chedr, August 20, 2014, 7:51pm WP Langwitch 7 Views 1 Replies

Table border is not showing in the editor

Most recent by: sruti999, August 20, 2014, 7:48pm WP Arctica 27 Views 4 Replies

Search button problem only with google chrome

Most recent by: ilovepablo, August 20, 2014, 7:35pm WP BusinessFinder 4 Views 0 Replies

Errors

Most recent by: inspiremalibu, August 20, 2014, 7:20pm WP Langwitch 2 Views 0 Replies

Menu pages

Most recent by: ilovepablo, August 20, 2014, 7:20pm WP BusinessFinder 82 Views 8 Replies

Theme Options not Saving (or only very slowly and after several attempts)

Most recent by: miro, August 20, 2014, 6:37pm WP Hobby 46 Views 4 Replies

Meta Title Override

Most recent by: PrettyGirls561, August 20, 2014, 6:32pm WP Lawyer 23 Views 2 Replies

Showing item "event"

Most recent by: merkot, August 20, 2014, 6:25pm WP Solitudo 7 Views 1 Replies

Location in search result next to item name - Urgent

Most recent by: miro, August 20, 2014, 6:24pm WP Directory 60 Views 5 Replies

Signup form custom fields

Most recent by: miro, August 20, 2014, 6:23pm WP Directory 31 Views 2 Replies