Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Directory theme missing on Themeforest
Most recent by: khprem, November 18, 2014, 5:18am WP Directory 223 Views 1 RepliesAnnouncement
Directory changelogs (latest 4.13)
Most recent by: miro, November 14, 2014, 8:06am WP Directory 14852 Views 53 RepliesAnnouncement
Business Finder changelog (2.12)
Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6169 Views 24 RepliesAnnouncement
LANGWITCH theme is available on our www.ait-themes.club website
Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 616 Views 0 RepliesAnnouncement
Directory Extension Plugin for Directory and Business Finder themes
Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1133 Views 0 RepliesAnnouncement
Rent our servers: fast site even with 40k activities with Directory or Business Finder
Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 888 Views 0 RepliesAnnouncement
New Google Map Icons for Directory and Business Finder
Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2044 Views 4 RepliesAnnouncement
Awesome WordPress Hosting from HostAwesome.com (with free plan!)
Most recent by: Martin, May 9, 2014, 10:35am WP Directory 953 Views 0 RepliesAnnouncement
How to correctly create a CSV file
Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3487 Views 0 RepliesAnnouncement
Best Tour Operator sites
Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1583 Views 0 RepliesAnnouncement
Best Directory Sites
Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2435 Views 0 RepliesAnnouncement
Best Business Finder sites
Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10988 Views 48 RepliesAnnouncement
AIT Webdesign Showcase Contest
Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1788 Views 0 Replies
trying to translate easy admin panel
Most recent by: miro, November 28, 2014, 12:49pm WP Directory 30 Views 3 Replies
Most recent by: cip_cyp, November 28, 2014, 12:47pm WP Loremipsum eCommerce 32 Views 2 Replies
Most recent by: burakaltinel, November 28, 2014, 12:47pm WP Directory 28 Views 4 Replies
Most recent by: miro, November 28, 2014, 12:47pm WP Directory 80 Views 13 Replies
[error] Unexpected '"\n type: c' on line 46, column 39.
Most recent by: burakaltinel, November 28, 2014, 12:45pm WP Directory 13 Views 2 Replies
Eliminateing Logo and social icons
Most recent by: InsightCreativos, November 28, 2014, 12:37pm WP Arctica 19 Views 3 Replies
Thumbnails Custom Size
Most recent by: miro, November 28, 2014, 12:37pm WP Directory 11 Views 1 Replies
Edit and translate "You are here" breadcrumb
Most recent by: miro, November 28, 2014, 12:24pm WP Doctor 13 Views 1 Replies
Testimonial Link and Comment Form
Most recent by: epserrano, November 28, 2014, 12:20pm WP Drivingschool 32 Views 4 Replies
buddypress no compatible. Any other plugin like this one compatible with directory?
Most recent by: miro, November 28, 2014, 12:19pm WP Directory 8 Views 1 Replies
Error label booking
Most recent by: zero841, November 28, 2014, 11:44am WP Tour Operator 30 Views 6 Replies
Problem with Easy Admin login
Most recent by: zero841, November 28, 2014, 10:11am WP Tour Operator 112 Views 10 Replies
Easy Admin Language: Translation Problems
Most recent by: mdibari, November 28, 2014, 10:07am WP Directory 12 Views 1 Replies
I ask for help because there are many problems in the template
Most recent by: zero841, November 28, 2014, 10:11am WP Tour Operator 49 Views 9 Replies
Most recent by: pubblinrete, November 28, 2014, 9:53am WP Tour Operator 70 Views 9 Replies
Language and hidden search results on maps
Most recent by: manuelpegoraro, November 28, 2014, 9:30am WP Tour Operator 56 Views 6 Replies
Problems with sorting program locations
Most recent by: diereibe, November 28, 2014, 9:11am WP Foocamp 42 Views 3 Replies
Disable some features in the posts !
Most recent by: murtuzatashrif, November 28, 2014, 8:06am WP Rounder 45 Views 0 Replies
How to sort location rather than alphabetically
Most recent by: juneluo, November 28, 2014, 4:04am WP BusinessFinder 16 Views 2 Replies
Most recent by: menes_ms, November 27, 2014, 10:24pm WP BusinessFinder 30 Views 5 Replies
CVS Exporter not creating a CVS file -- showing text instead
Most recent by: zoli, November 27, 2014, 10:19pm WP BusinessFinder 58 Views 8 Replies
Most recent by: parodizuleta, November 27, 2014, 10:14pm WP BusinessFinder 3 Views 0 Replies
How do i add word restrictions
Most recent by: miro, November 27, 2014, 10:13pm WP BusinessFinder 30 Views 4 Replies
main search field
Most recent by: miro, November 27, 2014, 10:09pm WP BusinessFinder 25 Views 3 Replies
Group images the way that i want
Most recent by: miro, November 27, 2014, 10:03pm WP Freestyle 106 Views 7 Replies
Google tracking non working+thumb not showing in footer
Most recent by: miro, November 27, 2014, 9:58pm WP BusinessFinder 70 Views 8 Replies
Picture Gallery Upload for User Submitted Items
Most recent by: miro, November 27, 2014, 9:51pm Directory & Business Finder Extension Plugin 14 Views 1 Replies