Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.8)

Most recent by: ivan, September 22, 2014, 8:45am WP BusinessFinder 5241 Views 21 Replies

Announcement

Directory changelogs (latest 4.7)

Most recent by: ivan, September 22, 2014, 8:43am WP Directory 13747 Views 49 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 160 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 764 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 565 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1555 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 729 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2825 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1307 Views 0 Replies

Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 9755 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1564 Views 0 Replies

Get Directions in item

Most recent by: haylanstudios, October 1, 2014, 7:46am WP Directory 0 Views 0 Replies

view more

Most recent by: pol901pol, October 1, 2014, 7:34am WP Directory 1 Views 0 Replies

icons homepage

Most recent by: ThatCarlaK, October 1, 2014, 7:13am WP BusinessFinder 25 Views 2 Replies

Which file to edit each item (list item)

Most recent by: firefight1981, October 1, 2014, 5:53am WP Directory 2 Views 0 Replies

New users are "Subscriber" and can not add items

Most recent by: niray, October 1, 2014, 3:32am WP Directory 6 Views 1 Replies

This location always goes to latitude longitude 0,0

Most recent by: wdseo, October 1, 2014, 3:08am WP BusinessFinder 35 Views 4 Replies

Evaluation tab is missing?

Most recent by: TheWanted, October 1, 2014, 2:56am WP Directory 36 Views 4 Replies

View More is going to a nearby location

Most recent by: haylanstudios, October 1, 2014, 1:33am WP Directory 23 Views 2 Replies

Problem with color change

Most recent by: Andantor, October 1, 2014, 12:48am WP BusinessFinder 37 Views 6 Replies

Fatal error: Call to undefined function wp_enqueue_media() in www/wp-content/themes/creator/AIT/Admi

Most recent by: Gguillet, September 30, 2014, 11:37pm WP Creator 3 Views 0 Replies

add or hide fields in easy admin

Most recent by: willtemple22, September 30, 2014, 11:19pm WP Directory 9 Views 0 Replies

Background Image messed up (what is ideal size?)

Most recent by: redstarcf, September 30, 2014, 10:45pm WP Ristorante 56 Views 8 Replies

Updating to Directory v4.7

Most recent by: ahfields, September 30, 2014, 10:00pm WP Directory 8 Views 0 Replies

After moving from test to live site all settings gone

Most recent by: miro, September 30, 2014, 9:53pm WP BusinessFinder 38 Views 3 Replies

Database import is breaking the data

Most recent by: diegpl, September 30, 2014, 8:19pm WP Directory 65 Views 12 Replies

Directory Extension Custom Fields Issues

Most recent by: Bstoff83, September 30, 2014, 8:04pm WP Directory 12 Views 1 Replies

Unable to upload media

Most recent by: vivipapaliaga, September 30, 2014, 8:00pm WP BusinessFinder 10 Views 1 Replies

home page probems

Most recent by: GioCapitano, September 30, 2014, 7:31pm WP Freestyle 5 Views 0 Replies

When adjusting the map height to be smaller, the view more box is half hidden by the header

Most recent by: pol901pol, September 30, 2014, 7:17pm WP Directory 4 Views 0 Replies

When adjusting the map height to be smaller, the view more box is half hidden by the header

Most recent by: pol901pol, September 30, 2014, 7:17pm WP Directory 3 Views 0 Replies

Updated theme, features are still not working.

Most recent by: oby123, September 30, 2014, 7:09pm WP Doctor 6 Views 0 Replies

Only one marker on single page

Most recent by: elecsander, September 30, 2014, 6:59pm WP BusinessFinder 66 Views 5 Replies

PayPal not working.

Most recent by: stasila, September 30, 2014, 6:58pm WP Directory 3 Views 0 Replies

Displaying specific custom fields value

Most recent by: JonHInfa, September 30, 2014, 6:30pm WP Directory 6 Views 0 Replies

How to install tour operator theme?

Most recent by: dirweb, September 30, 2014, 6:20pm WP Tour Operator 21 Views 2 Replies

Feature images not working, problems with colours, alternate copy appearing in wrong place, removing

Most recent by: Mocs69, September 30, 2014, 5:48pm WP BusinessFinder 12 Views 1 Replies

Theme Not Responsive

Most recent by: hreim, September 30, 2014, 4:51pm WP Directory 44 Views 5 Replies

Space between sections

Most recent by: miro, September 30, 2014, 4:16pm WP Lawyer 45 Views 5 Replies