Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro

Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 63 Views 0 Replies

Announcement

Directory changelogs (latest 4.15)

Most recent by: miro, January 12, 2015, 9:22am WP Directory 15630 Views 54 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6869 Views 25 Replies

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 639 Views 1 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 1212 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1536 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1216 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2506 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1157 Views 0 Replies

Announcement

How to correctly create a CSV file

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Announcement

Best Tour Operator sites

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Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1991 Views 0 Replies

CSV to WP Plugin --- I cant Download sample and Import CSV

Most recent by: Media_Express, January 26, 2015, 6:42am WP Directory 1 Views 0 Replies

Link to Google Map for Navigation?

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How to claim multiple (100+) listings at once or quickly?

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User loses control and 'item' is placed under admins name

Most recent by: trishhunter, January 26, 2015, 4:10am WP Directory 13 Views 1 Replies

Javascript loading

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Most recent by: GotBypass, January 26, 2015, 12:31am WP Doctor 8 Views 1 Replies

Ciao, non carica nessuna foto

Most recent by: giumin, January 26, 2015, 12:31am WP Drivingschool 110 Views 13 Replies

When using the search field the resulting page loads with the slider NOT FOUND

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Most recent by: Guyella, January 25, 2015, 8:50pm WP Directory 7 Views 0 Replies

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Search items with other keywords

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Remove author meta "aithemes,com" when posting to social media

Most recent by: ozdog, January 25, 2015, 7:40pm WP Directory 69 Views 0 Replies

Left/Right Arrows on Extension Gallery

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Mobile Menus Font / background Colors

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Woocommerce product search not function

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Restricting number of categories

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Import items to directory

Most recent by: brandage1, January 26, 2015, 4:20am WP Directory 18 Views 2 Replies

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Child Theme supporting official Wordpress.org Codex?

Most recent by: epresley, January 24, 2015, 10:54pm WP Directory 10 Views 0 Replies

Map icon not showing on tablet

Most recent by: ableize, January 24, 2015, 10:53pm WP Directory 9 Views 0 Replies

Option for Navigation?

Most recent by: homelandweb, January 24, 2015, 9:29pm Get Directions Plugin for Directory WP Themes 27 Views 2 Replies

Can't find responsive.css file

Most recent by: philson, January 24, 2015, 9:24pm WP Foocamp 344 Views 36 Replies