Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.


Third-party plugins, WordPress support (Use forums), Addition of new features, Extending default theme features, Theme modifications and customizations.


Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro

Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 59 Views 0 Replies


Directory changelogs (latest 4.15)

Most recent by: miro, January 12, 2015, 9:22am WP Directory 15626 Views 54 Replies


Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6868 Views 25 Replies


Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 635 Views 1 Replies


LANGWITCH theme is available on our website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 1205 Views 0 Replies


Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1532 Views 0 Replies


Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1213 Views 0 Replies


New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2499 Views 4 Replies


Awesome WordPress Hosting from (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1153 Views 0 Replies


How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3936 Views 0 Replies


Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1810 Views 0 Replies


Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2713 Views 0 Replies


Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 11903 Views 48 Replies


AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1986 Views 0 Replies

Restricting number of categories

Most recent by: brandage1, January 25, 2015, 10:52am WP Directory 34 Views 4 Replies

Member widget displaying incorrectly

Most recent by: brandage1, January 25, 2015, 10:50am WP Directory 70 Views 11 Replies

How to create multiple pages?

Most recent by: kalipub, January 25, 2015, 10:41am WP BusinessFinder 16 Views 1 Replies

User loses control and 'item' is placed under admins name

Most recent by: trishhunter, January 25, 2015, 9:30am WP Directory 5 Views 0 Replies

Import items to directory

Most recent by: brandage1, January 25, 2015, 9:02am WP Directory 9 Views 1 Replies

PHP Errors & Default Map View

Most recent by: fadedagain, January 25, 2015, 5:08am WP BusinessFinder 4 Views 0 Replies

Child Theme supporting official Codex?

Most recent by: epresley, January 24, 2015, 10:54pm WP Directory 5 Views 0 Replies

Map icon not showing on tablet

Most recent by: ableize, January 24, 2015, 10:53pm WP Directory 6 Views 0 Replies

Option for Navigation?

Most recent by: homelandweb, January 24, 2015, 9:29pm Get Directions Plugin for Directory WP Themes 17 Views 2 Replies

Can't find responsive.css file

Most recent by: philson, January 24, 2015, 9:24pm WP Foocamp 342 Views 36 Replies

updated to WP 4.1 fatal error using halftone 1.3

Most recent by: brasstacks, January 24, 2015, 8:23pm WP Halfscreen 14 Views 1 Replies

Failed to access a specific category

Most recent by: intertechnology2, January 24, 2015, 8:04pm WP Directory 8 Views 0 Replies

Make the text search input box a dropdown similar to Cat & Loc...

Most recent by: zoli, January 24, 2015, 6:44pm WP BusinessFinder 12 Views 1 Replies

Map not showing after category has more then 125 items.

Most recent by: clewis4343, January 24, 2015, 5:40pm WP Directory 10 Views 0 Replies

Reservation Email

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Directory Extension Shortcode won't show the description

Most recent by: zoli, January 24, 2015, 3:53pm WP Directory 21 Views 1 Replies

How to manually add a plug in to wordpress

Most recent by: zoli, January 24, 2015, 3:49pm WP Directory 65 Views 11 Replies

Stop receiving email

Most recent by: Luiz_Araujo, January 24, 2015, 2:18pm WP Guesthouse 7 Views 0 Replies

Theme is loaded very slowly. What is the reason?

Most recent by: raminaliev, January 24, 2015, 9:24am WP Doctor+ 16 Views 1 Replies

Revolution Slider 4.6.5 Needed.

Most recent by: lubnairfan, January 24, 2015, 7:44am WP Directory 8 Views 0 Replies

Infopanels, Facilities, and other Elements not appearing

Most recent by: nuffieldhealthcarebiz, January 24, 2015, 6:37am WP Doctor+ 26 Views 1 Replies

Several Questions...

Most recent by: businessrocket, January 24, 2015, 4:14am WP Directory 8 Views 0 Replies

Cannot see changes in Slider or Countdown

Most recent by: wardcomedy, January 23, 2015, 11:02pm WP Foocamp 9 Views 0 Replies

Hacked please help me fast

Most recent by: gravel22, January 23, 2015, 10:54pm WP Directory 13 Views 0 Replies

revolution slider on keywords tags pages/posts

Most recent by: azpublishing, January 23, 2015, 10:23pm WP Lawyer 10 Views 0 Replies

revoltion slider lawyer and keyword tag post/pages

Most recent by: azpublishing, January 23, 2015, 10:14pm WP Impression 336 Views 0 Replies