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We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Change 'item' slug in URL

Most recent by: ademirlo, August 14, 2015, 7:15pm WP Directory+ 257 Views 0 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19682 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 592 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 9108 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1129 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 1112 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 3091 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5733 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2739 Views 0 Replies

Contact form 7 - Required Field message format

Most recent by: elenabeltran, August 28, 2015, 9:14am WP Ristorante 0 Views 0 Replies

Can we have permalink for individual locations?

Most recent by: ivan, August 28, 2015, 9:09am WP Directory+ 17 Views 1 Replies

Modal window with image & text

Most recent by: brael, August 28, 2015, 7:53am WP Directory+ 19 Views 2 Replies

Error Messages When Updating with Installer

Most recent by: TheArtBeacon, August 28, 2015, 7:26am WP Directory+ 34 Views 4 Replies

how to have the website only in french since ait language is not included in template?

Most recent by: heidiwelter, August 28, 2015, 7:16am WP Blog 104 Views 4 Replies

Directory theme have 3D map, what i'm install does this on BusinessFinder?

Most recent by: ocean123, August 28, 2015, 6:35am WP BusinessFinder 97 Views 14 Replies

How do I get the blog page to only show one category?

Most recent by: EntendrePro, August 28, 2015, 6:03am WP Lawyer 3 Views 0 Replies

Registered User- back-end panel

Most recent by: nazmuljibs, August 28, 2015, 4:58am WP Directory+ 27 Views 2 Replies

Updating Theme

Most recent by: haylanstudios, August 28, 2015, 4:15am WP Directory 6 Views 0 Replies

too much information

Most recent by: websitedevelopment, August 28, 2015, 3:49am WP Directory 5 Views 0 Replies

Set Portal Presentation

Most recent by: bbritobr, August 28, 2015, 2:38am WP Directory+ 5 Views 0 Replies

Problems with Items Boxes in Maps

Most recent by: duckman04, August 28, 2015, 12:39am WP Directory+ 4 Views 0 Replies

How I can list all my category on the front page

Most recent by: outsdr, August 27, 2015, 11:46pm WP Directory+ 4 Views 0 Replies

User payment information

Most recent by: yakuza2611, August 27, 2015, 10:04pm WP Directory+ 3 Views 0 Replies

fatal error when see items

Most recent by: Alejort, August 27, 2015, 9:42pm WP Directory+ 28 Views 4 Replies

Registration process

Most recent by: yakuza2611, August 27, 2015, 9:09pm WP Directory+ 8 Views 0 Replies

button search - results on the map and no result in the list

Most recent by: riccardoconetta, August 27, 2015, 6:59pm WP Directory 6 Views 0 Replies

slider on mobile showing logo

Most recent by: anitrawolf, August 27, 2015, 6:37pm WP Lawyer 6 Views 0 Replies

Some CSS changes not affecting home page

Most recent by: bburko01, August 27, 2015, 6:36pm WP Directory+ 8 Views 0 Replies

Problem with newest item widget

Most recent by: roland71, August 27, 2015, 6:30pm WP Directory+ 30 Views 4 Replies

Color of the dates

Most recent by: dodo, August 27, 2015, 6:13pm WP Arctica 15 Views 1 Replies

Page Builder Not Loaded

Most recent by: aaron_nimocks, August 27, 2015, 7:02pm WP Directory+ 13 Views 1 Replies

memory error for multi author blog

Most recent by: dodo, August 27, 2015, 6:04pm WP Blog 15 Views 1 Replies

Featured Image Size

Most recent by: dodo, August 27, 2015, 5:57pm WP Directory+ 19 Views 1 Replies

Update for Directory and Business Finder Extension plugin?

Most recent by: artimediali, August 27, 2015, 5:49pm WP Directory 43 Views 4 Replies

Menu buttons not working

Most recent by: Mobidyn, August 27, 2015, 5:18pm WP BusinessFinder 8 Views 0 Replies

Where do i find the template files? I am making a child team but can not find the template files

Most recent by: Marcel1967, August 27, 2015, 5:07pm WP Directory+ 15 Views 2 Replies

Why the theme options not loading data from database?

Most recent by: instackle, August 27, 2015, 4:59pm WP Directory+ 12 Views 1 Replies

Child Theme Creation

Most recent by: Marcel1967, August 27, 2015, 4:36pm WP Directory+ 46 Views 3 Replies

Directory+ Price Table issue

Most recent by: doordiver, August 27, 2015, 4:41pm WP BusinessFinder 25 Views 3 Replies

Payment Processor issue

Most recent by: mharrisr, August 27, 2015, 4:21pm WP Directory+ 13 Views 0 Replies