Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6406 Views 25 Replies

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 409 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 15075 Views 53 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 820 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1248 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1034 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2199 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1028 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3639 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1665 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2540 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 11376 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1866 Views 0 Replies

"Item Image" not showing on pages and map.

Most recent by: miro, December 18, 2014, 3:13pm WP BusinessFinder 34 Views 4 Replies

Revolution Slider critical update breaks template

Most recent by: eggboyuk, December 18, 2014, 2:27pm WP Solitudo 117 Views 12 Replies

Single item map not centered.

Most recent by: micutzug, December 18, 2014, 2:16pm WP Directory 52 Views 8 Replies

Search results 'and' instead of 'or'

Most recent by: DigitalServicesnlc, December 18, 2014, 2:05pm WP Directory 12 Views 1 Replies

Slider on homepage is flickering

Most recent by: dirkb22, December 18, 2014, 2:02pm WP Guesthouse 14 Views 1 Replies

'View More' doesn't work on Android Kit Kat

Most recent by: miro, December 18, 2014, 12:47pm WP Directory 26 Views 4 Replies

Slider shortcode not working.

Most recent by: blueonit, December 18, 2014, 11:37am WP Lawyer 29 Views 6 Replies

Services - Use shortcode inside descriptions

Most recent by: LautenbagReclame, December 18, 2014, 11:28am WP Doctor+ 18 Views 2 Replies

Images instead Icons

Most recent by: miro, December 18, 2014, 11:24am WP BusinessFinder 48 Views 3 Replies

Question on planned update of theme

Most recent by: vickybayer, December 18, 2014, 11:12am WP Ristorante 2 Views 0 Replies

Bad contact form 7 checkbox layout issue...

Most recent by: miro, December 18, 2014, 11:07am WP Directory 35 Views 4 Replies

Both themes i bought from Ait themes crashed and i had to reinstall everything , !!

Most recent by: stefkouf, December 18, 2014, 10:54am WP Directory 1 Views 0 Replies

Too many queries on DB

Most recent by: miro, December 18, 2014, 10:53am WP Doctor+ 89 Views 14 Replies

Revolution Slider Update To 4.6.5

Most recent by: lsyckc86, December 18, 2014, 7:34am WP BusinessFinder 2 Views 0 Replies

Users are not getting registration email with password

Most recent by: BullyBreedConcepts, December 18, 2014, 6:23am WP Directory 10 Views 0 Replies

poor footer problems

Most recent by: hrmsthailand, December 18, 2014, 5:19am WP Tour Operator 42 Views 4 Replies

Directory extension and Font issue

Most recent by: ninegolfy, December 18, 2014, 5:15am WP Directory 23 Views 3 Replies

User unable to add item (listing) & Other issues

Most recent by: BullyBreedConcepts, December 18, 2014, 4:18am WP Directory 29 Views 3 Replies

revolution slider urgent update

Most recent by: cesolutions, December 18, 2014, 2:27am WP Lawyer 29 Views 2 Replies

HOMEPAGE > MARKERS NOT SHOWING

Most recent by: silveiro, December 18, 2014, 1:39am WP Directory 64 Views 6 Replies

Slider /background images missing

Most recent by: fudnet, December 18, 2014, 12:03am WP Bandzone 18 Views 2 Replies

unwanted icons on the map

Most recent by: intertechnology2, December 17, 2014, 11:31pm WP Directory 2 Views 0 Replies

Search Box ISSUE

Most recent by: intertechnology2, December 17, 2014, 11:23pm WP Directory 3 Views 0 Replies

Remove Service Boxes from Blog Category Page

Most recent by: wew4481, December 17, 2014, 11:08pm WP Doctor 44 Views 6 Replies

THIS is so IMPORTANT: ADD Rich Snippets in Serps

Most recent by: j0schi, December 17, 2014, 10:33pm WP BusinessFinder 84 Views 6 Replies

No location detection, map keeps buffering

Most recent by: andnik1998, December 17, 2014, 10:30pm WP BusinessFinder 18 Views 2 Replies

Problem with importing data, import for row gets cut after german "umlaut"

Most recent by: j0schi, December 17, 2014, 10:26pm CSV to WP Import Plugin 18 Views 2 Replies