Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.8)

Most recent by: ivan, September 22, 2014, 8:45am WP BusinessFinder 5255 Views 21 Replies

Announcement

Directory changelogs (latest 4.7)

Most recent by: ivan, September 22, 2014, 8:43am WP Directory 13766 Views 49 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 164 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 767 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 566 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1568 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 732 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2839 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1313 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2121 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 9776 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1566 Views 0 Replies

CSV - Multiple post images..

Most recent by: zoli, October 2, 2014, 8:22am WP Directory 25 Views 1 Replies

Consulting help

Most recent by: zoli, October 2, 2014, 8:21am WP Tour Operator 5 Views 1 Replies

Directory Extension Custom Fields Issues

Most recent by: zoli, October 2, 2014, 8:20am WP Directory 22 Views 3 Replies

Installing the theme+Directory Extension Plugin

Most recent by: zoli, October 2, 2014, 8:18am WP Directory 15 Views 3 Replies

View More is going to a nearby location

Most recent by: zoli, October 2, 2014, 8:17am WP Directory 29 Views 3 Replies

How to install tour operator theme?

Most recent by: zoli, October 2, 2014, 8:16am WP Tour Operator 26 Views 3 Replies

City and State locational data upload and processing speed

Most recent by: zoli, October 2, 2014, 8:14am WP Directory 31 Views 4 Replies

Не работает горизонтальное верхнее меню

Most recent by: zoli, October 2, 2014, 8:13am WP MyApp 75 Views 3 Replies

Issues with geolocation

Most recent by: zoli, October 2, 2014, 8:12am WP Directory 51 Views 5 Replies

how to insert stars and location

Most recent by: zoli, October 2, 2014, 8:10am WP Tour Operator 19 Views 5 Replies

Czeck language caracters missing

Most recent by: vikaswalia, October 2, 2014, 8:01am WP Ristorante 1 Views 0 Replies

Internal Server Error & Fatal error

Most recent by: tlycurgo, October 2, 2014, 7:28am WP Solitudo 161 Views 28 Replies

SERVICE BOXES NOT WORKING

Most recent by: daddybiteye, October 2, 2014, 5:31am WP Impression 4 Views 0 Replies

Priority category

Most recent by: Hiromichi, October 2, 2014, 5:28am WP BusinessFinder 0 Views 0 Replies

I NEED TO CHANGE THE COLOR OF THE MAIN MENU

Most recent by: daddybiteye, October 2, 2014, 5:25am WP Impression 0 Views 0 Replies

No slider on my pages, only slider categorie post on my pages

Most recent by: daddybiteye, October 2, 2014, 5:21am WP Impression 125 Views 2 Replies

post_content importing the post_content field. The data on the csv sheet imports but is truncate

Most recent by: chiquitajeans, October 2, 2014, 4:00am WP Directory 13 Views 0 Replies

revolution not loading

Most recent by: RichardHerman, October 2, 2014, 1:40am WP Lawyer 3 Views 0 Replies

Contact owner

Most recent by: heyram, October 2, 2014, 1:40am WP Directory 100 Views 15 Replies

Open items

Most recent by: ziplineguide, October 2, 2014, 1:37am WP Tour Operator 35 Views 4 Replies

4.6 Revolution Slider.

Most recent by: chiquitajeans, October 2, 2014, 12:49am WP Directory 52 Views 7 Replies

how to add custom post type

Most recent by: kepr, October 1, 2014, 11:16pm WP BusinessFinder 32 Views 2 Replies

Claim ERROR: PLEASE ENTER YOUR FIRST NAME?

Most recent by: JGuz0820, October 1, 2014, 10:29pm WP Directory 13 Views 0 Replies

icons homepage

Most recent by: ThatCarlaK, October 1, 2014, 10:23pm WP BusinessFinder 34 Views 4 Replies

failed to parse passed in variable @mapStyleHue: #

Most recent by: joachimvanhove, October 1, 2014, 10:06pm WP BusinessFinder 19 Views 2 Replies

Chart: Set max limit based by business/store

Most recent by: zoli, October 1, 2014, 9:44pm WP BusinessFinder 7 Views 1 Replies

Database import is breaking the data

Most recent by: diegpl, October 2, 2014, 12:32am WP Directory 97 Views 16 Replies

Search does not work on dates

Most recent by: star314, October 1, 2014, 8:44pm WP Tour Operator 81 Views 9 Replies