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We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Change 'item' slug in URL

Most recent by: ademirlo, August 14, 2015, 7:15pm WP Directory+ 255 Views 0 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19677 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 592 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 9107 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1129 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 1110 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 3091 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5732 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2739 Views 0 Replies

User payment information

Most recent by: yakuza2611, August 27, 2015, 10:04pm WP Directory+ 2 Views 0 Replies

fatal error when see items

Most recent by: Alejort, August 27, 2015, 9:42pm WP Directory+ 26 Views 4 Replies

Registration process

Most recent by: yakuza2611, August 27, 2015, 9:09pm WP Directory+ 3 Views 0 Replies

button search - results on the map and no result in the list

Most recent by: riccardoconetta, August 27, 2015, 6:59pm WP Directory 3 Views 0 Replies

slider on mobile showing logo

Most recent by: anitrawolf, August 27, 2015, 6:37pm WP Lawyer 3 Views 0 Replies

Some CSS changes not affecting home page

Most recent by: bburko01, August 27, 2015, 6:36pm WP Directory+ 3 Views 0 Replies

Problem with newest item widget

Most recent by: roland71, August 27, 2015, 6:30pm WP Directory+ 30 Views 4 Replies

Color of the dates

Most recent by: dodo, August 27, 2015, 6:13pm WP Arctica 14 Views 1 Replies

Page Builder Not Loaded

Most recent by: aaron_nimocks, August 27, 2015, 7:02pm WP Directory+ 12 Views 1 Replies

memory error for multi author blog

Most recent by: dodo, August 27, 2015, 6:04pm WP Blog 14 Views 1 Replies

Featured Image Size

Most recent by: dodo, August 27, 2015, 5:57pm WP Directory+ 15 Views 1 Replies

Update for Directory and Business Finder Extension plugin?

Most recent by: artimediali, August 27, 2015, 5:49pm WP Directory 43 Views 4 Replies

Menu buttons not working

Most recent by: Mobidyn, August 27, 2015, 5:18pm WP BusinessFinder 7 Views 0 Replies

Where do i find the template files? I am making a child team but can not find the template files

Most recent by: Marcel1967, August 27, 2015, 5:07pm WP Directory+ 12 Views 2 Replies

Why the theme options not loading data from database?

Most recent by: instackle, August 27, 2015, 4:59pm WP Directory+ 9 Views 1 Replies

Child Theme Creation

Most recent by: Marcel1967, August 27, 2015, 4:36pm WP Directory+ 45 Views 3 Replies

Directory+ Price Table issue

Most recent by: doordiver, August 27, 2015, 4:41pm WP BusinessFinder 24 Views 3 Replies

Payment Processor issue

Most recent by: mharrisr, August 27, 2015, 4:21pm WP Directory+ 9 Views 0 Replies

3 issues after uppdating

Most recent by: jonybigude, August 27, 2015, 4:20pm WP Directory+ 5 Views 0 Replies

Migrate error

Most recent by: pol901pol, August 27, 2015, 4:10pm WP Directory+ 50 Views 6 Replies

AIT Updater credentials

Most recent by: Ceskymarketer, August 27, 2015, 2:11pm WP Directory+ 24 Views 2 Replies

plugin PA login&access

Most recent by: hjbezemer, August 27, 2015, 12:36pm WP Doctor+ 40 Views 4 Replies

Header Block Resources

Most recent by: ivan, August 27, 2015, 12:32pm WP Directory+ 13 Views 1 Replies

After upgrading, the layout of my footer is brick ...

Most recent by: ivan, August 27, 2015, 12:31pm WP Blog 18 Views 2 Replies

CPU usage and Memory usage keeps spiking in my hosting

Most recent by: ivan, August 27, 2015, 12:27pm WP Doctor+ 9 Views 1 Replies

Directory Directions Plugin Not UPDATED

Most recent by: ivan, August 27, 2015, 12:25pm WP Directory+ 23 Views 3 Replies

Item Import

Most recent by: ivan, August 27, 2015, 12:22pm WP Directory 26 Views 3 Replies

Directory theme have 3D map, what i'm install does this on BusinessFinder?

Most recent by: ivan, August 27, 2015, 11:35am WP BusinessFinder 91 Views 13 Replies

4.14 Update to 4.2 Failed - Please Help

Most recent by: ivan, August 27, 2015, 11:33am WP Directory+ 41 Views 6 Replies

About problem translate with "publish by"

Most recent by: ivan, August 27, 2015, 11:23am WP Doctor+ 45 Views 5 Replies

Item Categories, Item Locations, Item Tags did not migrate!

Most recent by: ivan, August 27, 2015, 11:17am WP Directory+ 29 Views 4 Replies