Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19260 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 426 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8848 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1011 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 985 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2907 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5501 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2623 Views 0 Replies

Widget

Most recent by: pronzevalle, July 31, 2015, 5:11pm WP Directory+ 0 Views 0 Replies

Affiliate program for author

Most recent by: zlato, July 31, 2015, 5:02pm WP Blog 15 Views 1 Replies

admin assign Items a package and search priority

Most recent by: Onelemon, July 31, 2015, 4:53pm WP Directory+ 0 Views 0 Replies

Have problem with edit language strings

Most recent by: zlato, July 31, 2015, 4:49pm WP Blog 51 Views 6 Replies

members own email

Most recent by: hjbezemer, July 31, 2015, 3:46pm WP Doctor+ 30 Views 2 Replies

Problems with item import while using CSV Import / Export plugin

Most recent by: roland71, July 31, 2015, 3:17pm WP Directory+ 1 Views 0 Replies

TOP URGENT!!! Portfolio is BROKEN!!!!!!!!!!!!!!!!!!!

Most recent by: digitalCode, July 31, 2015, 3:16pm WP Doctor+ 36 Views 2 Replies

(Front End) Language is always switching to English even though German is default

Most recent by: hier, July 31, 2015, 4:18pm WP Doctor+ 6 Views 1 Replies

Pixelated images

Most recent by: omas, July 31, 2015, 3:11pm WP Directory 1 Views 0 Replies

How to delete set position map?

Most recent by: peter, July 31, 2015, 3:07pm WP Directory 21 Views 2 Replies

Change Search Bar Terms

Most recent by: jhdemicco, July 31, 2015, 3:05pm WP Directory+ 2 Views 0 Replies

Wordpress to CSV Export Plugin Not Working, Blank Screen

Most recent by: peter, July 31, 2015, 3:04pm WordPress to CSV Export Plugin 37 Views 2 Replies

Archives word appears in my titles

Most recent by: peter, July 31, 2015, 2:58pm WP Directory 33 Views 2 Replies

Class 'WpLatte' not found

Most recent by: peter, July 31, 2015, 2:51pm WP BusinessFinder 29 Views 1 Replies

Importing locations

Most recent by: peter, July 31, 2015, 2:50pm CSV to WP Import Plugin 40 Views 6 Replies

Error Fatal error: Out of memory (allocated 34078720) (tried to allocate 334338 bytes) in Fatal erro

Most recent by: omas, July 31, 2015, 2:45pm WP Directory+ 20 Views 2 Replies

get_room_category not show rooms with WPML 3.1.8

Most recent by: jorgedaestrada, July 31, 2015, 2:43pm WP Guesthouse 19 Views 2 Replies

CSV Export

Most recent by: peter, July 31, 2015, 2:42pm WP Directory 23 Views 2 Replies

Add purchase code of themeforest

Most recent by: jorgedaestrada, July 31, 2015, 2:41pm WP Guesthouse 34 Views 2 Replies

How to 'format the service content'?

Most recent by: peter, July 31, 2015, 2:36pm WP Doctor+ 16 Views 1 Replies

How to 'static display of the whole team'?

Most recent by: peter, July 31, 2015, 2:34pm WP Doctor+ 20 Views 1 Replies

Show Slider On Phone

Most recent by: miked1983, July 31, 2015, 2:34pm WP Lawyer 21 Views 2 Replies

Some businesses don't show on the map

Most recent by: peter, July 31, 2015, 2:28pm WP BusinessFinder 22 Views 1 Replies

Theme purchace diffrent to actual demo

Most recent by: peter, July 31, 2015, 2:15pm WP BusinessFinder 36 Views 2 Replies

Can I choose what items to show on map

Most recent by: ra_, July 31, 2015, 2:15pm WP Directory+ 3 Views 0 Replies

Freestyle don´t work after a folder move

Most recent by: peter, July 31, 2015, 1:55pm WP Freestyle 20 Views 1 Replies

Unable to insert clicky tracking code

Most recent by: jayjay2705, July 31, 2015, 1:55pm WP Directory 2 Views 0 Replies

No map, just grey rectangle in header

Most recent by: roland71, July 31, 2015, 1:36pm WP Directory+ 3 Views 0 Replies

Twitter widget not showing tweets

Most recent by: peter, July 31, 2015, 1:35pm WP BusinessFinder 24 Views 1 Replies

slow pageload

Most recent by: regvf443435t3f, July 31, 2015, 1:15pm WP Directory+ 9 Views 0 Replies

Adding Banner

Most recent by: peter, July 31, 2015, 1:11pm WP Doctor+ 17 Views 1 Replies

mouse trap - upgrade or just start from scratch

Most recent by: solopedro, July 31, 2015, 1:07pm WP Directory+ 48 Views 3 Replies