Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 23 Views 0 Replies

Announcement

Directory changelogs (latest 4.4)

Most recent by: miro, August 20, 2014, 1:28pm WP Directory 13370 Views 47 Replies

Announcement

Business Finder changelog (2.5)

Most recent by: miro, August 13, 2014, 1:54pm WP BusinessFinder 4890 Views 19 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 592 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 479 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1381 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 681 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2652 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1256 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2022 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 9247 Views 48 Replies

Meta Title Override

Most recent by: PrettyGirls561, August 20, 2014, 6:32pm WP Lawyer 23 Views 2 Replies

Showing item "event"

Most recent by: merkot, August 20, 2014, 6:25pm WP Solitudo 6 Views 1 Replies

Location in search result next to item name - Urgent

Most recent by: miro, August 20, 2014, 6:24pm WP Directory 56 Views 5 Replies

Signup form custom fields

Most recent by: miro, August 20, 2014, 6:23pm WP Directory 29 Views 2 Replies

Backend Big delay and big CPU!! issues

Most recent by: miro, August 20, 2014, 6:20pm WP Directory 16 Views 2 Replies

ERROR IN THE HOSTING LOG FILE - PERFOMANCE ISSUE - URGENT - White page after every backend update co

Most recent by: miro, August 20, 2014, 6:19pm WP Directory 10 Views 1 Replies

Featured image for item

Most recent by: miro, August 20, 2014, 6:14pm WP BusinessFinder 24 Views 1 Replies

Export not working

Most recent by: miro, August 20, 2014, 6:06pm WordPress to CSV Export Plugin 16 Views 1 Replies

Change sidebar that Categories page uses

Most recent by: miro, August 20, 2014, 5:56pm WP Directory 15 Views 1 Replies

Theme conflict with a plugin Web 2.0 Directory

Most recent by: miro, August 20, 2014, 5:52pm WP Langwitch 16 Views 1 Replies

Members and users

Most recent by: miro, August 20, 2014, 5:48pm WP Langwitch 16 Views 1 Replies

menu cap

Most recent by: miro, August 20, 2014, 5:46pm WP Langwitch 14 Views 1 Replies

Reservation module issue

Most recent by: miro, August 20, 2014, 5:37pm WP Guesthouse 35 Views 2 Replies

Pictures images not showing

Most recent by: claysomera, August 20, 2014, 5:31pm WP BusinessFinder 15 Views 3 Replies

How change default font

Most recent by: maironpvh, August 20, 2014, 5:22pm WP BusinessFinder 24 Views 2 Replies

you have use Google map & street view this is legal ya enlegal

Most recent by: ramraje87, August 20, 2014, 5:18pm WP Directory 15 Views 2 Replies

Portfolio and multilangage

Most recent by: complus, August 20, 2014, 5:17pm WP Ristorante 22 Views 3 Replies

Remove the categories section in the map search

Most recent by: htpmt, August 20, 2014, 5:10pm WP BusinessFinder 7 Views 0 Replies

font bigger

Most recent by: webridder, August 20, 2014, 4:46pm HTML Directory 12 Views 2 Replies

item Images not being shown and category icon + description missing.

Most recent by: tapas01, August 20, 2014, 4:30pm WP BusinessFinder 23 Views 2 Replies

Custom template not responsive on ipad

Most recent by: lditrani, August 20, 2014, 4:26pm WP Lawyer 2 Views 0 Replies

I`m trying to edit CSS style, and after one day it goes back to previous edits. for example, i chang

Most recent by: martyn, August 20, 2014, 4:05pm WP Fairytale 25 Views 2 Replies

Grid Skin

Most recent by: juni0r, August 20, 2014, 4:01pm WP Examination 35 Views 3 Replies

item page layout

Most recent by: martyn, August 20, 2014, 3:53pm WP BusinessFinder 9 Views 1 Replies

Could you remove the website address from this support please

Most recent by: karen29, August 20, 2014, 3:51pm WP Arctica 7 Views 0 Replies

When using single image on header, using wide, I get a 1 inch space on the right of the image

Most recent by: mlusername, August 20, 2014, 3:49pm WP Directory 15 Views 2 Replies

Logo Position

Most recent by: martyn, August 20, 2014, 3:47pm WP Hobby 5 Views 1 Replies

Header error

Most recent by: cristaken, August 20, 2014, 3:31pm WP Directory 19 Views 2 Replies

Bulk delete items by slug

Most recent by: martyn, August 20, 2014, 3:11pm WP Directory 10 Views 2 Replies