Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro
Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 68 Views 0 RepliesAnnouncement
Directory changelogs (latest 4.15)
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Business Finder changelog (2.12)
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Directory theme missing on Themeforest
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LANGWITCH theme is available on our www.ait-themes.club website
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Directory Extension Plugin for Directory and Business Finder themes
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Rent our servers: fast site even with 40k activities with Directory or Business Finder
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New Google Map Icons for Directory and Business Finder
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Awesome WordPress Hosting from HostAwesome.com (with free plan!)
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How to correctly create a CSV file
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Best Tour Operator sites
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Best Directory Sites
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Best Business Finder sites
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AIT Webdesign Showcase Contest
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Option not saving
Most recent by: Tanaphone, January 26, 2015, 10:01pm WP Directory 4 Views 0 Replies
Items Columns Size
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Remove author meta "aithemes,com" when posting to social media
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AdSense Ads - Background color around ads
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Slider on homepage not showing images
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Best settings for map in the search results page?
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Removing the Upgrade Option and Upgrade Button in Easy Admin Account
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custom field without plugin whether it will be lost when the theme updates ?
Most recent by: portalmedikaindonesia, January 26, 2015, 6:18pm WP Directory 47 Views 3 Replies
Hacked please help me fast
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Can't find responsive.css file
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Adding Header Menus.
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Internal Server Error
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"Read More" on static front homepage
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How to display member description
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Rename Locations on the homepage
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After uploading with csv importer item pages shows blank. admin is ok
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Space above page title
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PHP Errors & Default Map View
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Google Webmaster Errors
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Stop receiving email
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Cannot see changes in Slider or Countdown
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updated to WP 4.1 fatal error using halftone 1.3
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Image for item 6x9999px
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Map not showing after category has more then 125 items.
Most recent by: peter, January 26, 2015, 1:04pm WP Directory 19 Views 1 Replies