Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14159 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5591 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 260 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 922 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 691 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1767 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 817 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3097 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1425 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2241 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10235 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1648 Views 0 Replies

Wpml translation strings

Most recent by: davideerba, October 23, 2014, 2:34pm WP BusinessFinder 23 Views 2 Replies

Problem with small map in item

Most recent by: rafaGC, October 23, 2014, 2:31pm WP Directory 33 Views 5 Replies

login shortcode

Most recent by: zoli, October 23, 2014, 1:18pm WP BusinessFinder 16 Views 1 Replies

Item "View more" then wrong map position

Most recent by: Andantor, October 23, 2014, 1:08pm WP BusinessFinder 103 Views 12 Replies

How can I get my post page to show an except rather than the whole post. like this http://preview.ai

Most recent by: clubhelensvale, October 23, 2014, 1:00pm WP Guesthouse 7 Views 0 Replies

Paid For 115 Unique Maps Icons for Business Finder WP Theme [NO DOWNLOAD]

Most recent by: zoli, October 23, 2014, 12:57pm WP BusinessFinder 25 Views 1 Replies

Broken Theme Header Issue IMPORTANT

Most recent by: pixelgypsy, October 23, 2014, 12:31pm WP BusinessFinder 4 Views 0 Replies

Item Images and map images not showing

Most recent by: ditesco, October 23, 2014, 12:19pm WP Directory 3 Views 0 Replies

Contact owner button to be shown without the Email address shown on the page

Most recent by: sahilsehgal, October 23, 2014, 12:12pm WP Directory 47 Views 6 Replies

When tryining to access the WP dashboard I redirected to a page asking for AIT login and password!!!

Most recent by: theme-mnova, October 23, 2014, 12:07pm WP Directory 9 Views 1 Replies

Custom Redirect for certain levels / account types

Most recent by: mmitche2, October 23, 2014, 11:52am WP BusinessFinder 15 Views 2 Replies

Lowercase

Most recent by: stephenshortt, October 23, 2014, 11:24am WP Directory 4 Views 0 Replies

Video fullscreen

Most recent by: stephenshortt, October 23, 2014, 11:16am WP Directory 6 Views 0 Replies

Remove Categories and posting Information

Most recent by: sofyanhuntoyungo, October 23, 2014, 11:15am WP BusinessFinder 29 Views 0 Replies

Ratings fadein fadeout

Most recent by: marcos10soares, October 23, 2014, 11:14am WP BusinessFinder 4 Views 0 Replies

Tim Thumb issue again

Most recent by: stephenshortt, October 23, 2014, 11:09am WP Directory 26 Views 2 Replies

failed to import

Most recent by: baddyz, October 23, 2014, 10:43am WP Drivingschool 115 Views 12 Replies

Connection Failed

Most recent by: shivrajah, October 23, 2014, 10:30am WP Directory 31 Views 4 Replies

Refund

Most recent by: peter, October 23, 2014, 10:23am WP Tour Operator 51 Views 3 Replies

Blog image, thumb image dimension

Most recent by: zhussain, October 23, 2014, 10:17am WP Lawyer 64 Views 6 Replies

List of Testimonials on a Page

Most recent by: zhussain, October 23, 2014, 10:16am WP Lawyer 43 Views 2 Replies

How to change the size of the revolution slider?

Most recent by: peter, October 23, 2014, 10:16am WP BusinessFinder 23 Views 3 Replies

Location and items not being found on map

Most recent by: peter, October 23, 2014, 10:13am WP BusinessFinder 29 Views 3 Replies

How do I remove the blank space above the footer

Most recent by: peter, October 23, 2014, 10:12am WP Directory 34 Views 3 Replies

Slider does not load on mobile devices

Most recent by: zhussain, October 23, 2014, 10:11am WP Lawyer 68 Views 6 Replies

A few bugs

Most recent by: peter, October 23, 2014, 10:09am WP BusinessFinder 38 Views 5 Replies

Import html into post_content

Most recent by: zoli, October 23, 2014, 10:05am CSV to WP Import Plugin 85 Views 1 Replies

"View More" change URL

Most recent by: peter, October 23, 2014, 10:01am WP BusinessFinder 25 Views 3 Replies