Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.8)

Most recent by: ivan, September 22, 2014, 8:45am WP BusinessFinder 5248 Views 21 Replies

Announcement

Directory changelogs (latest 4.7)

Most recent by: ivan, September 22, 2014, 8:43am WP Directory 13758 Views 49 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 163 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 767 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 566 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1562 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 731 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2833 Views 0 Replies

Announcement

Best Tour Operator sites

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Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1564 Views 0 Replies

location based search bug

Most recent by: formulaf1, October 1, 2014, 6:04pm WP Directory 71 Views 5 Replies

Fatal error: Call to undefined function wp_enqueue_media() in www/wp-content/themes/creator/AIT/Admi

Most recent by: miro, October 1, 2014, 5:52pm WP Creator 21 Views 3 Replies

Iimage borders in pages

Most recent by: miro, October 1, 2014, 5:48pm WP Directory 35 Views 3 Replies

Another Featured Listing Question

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Feature images not working, problems with colours, alternate copy appearing in wrong place, removing

Most recent by: miro, October 1, 2014, 5:45pm WP BusinessFinder 34 Views 6 Replies

Woocommerce Product Page Error

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After moving from test to live site all settings gone

Most recent by: placidway, October 1, 2014, 5:33pm WP BusinessFinder 42 Views 4 Replies

View more

Most recent by: miro, October 1, 2014, 5:33pm WP BusinessFinder 127 Views 16 Replies

Search Functionality in Mexico Dentistryā€¸

Most recent by: placidway, October 1, 2014, 5:32pm WP BusinessFinder 24 Views 2 Replies

Which file to edit each item (list item)

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home page probems

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Installing the theme+Directory Extension Plugin

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how to add custom post type

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Most recent by: miro, October 1, 2014, 4:59pm WP BusinessFinder 39 Views 5 Replies

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Contact Forms

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Most recent by: AFeldt, October 1, 2014, 3:27pm WP Guesthouse 39 Views 6 Replies

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Most recent by: thandiinlondon, October 1, 2014, 3:20pm WP BusinessFinder 1 Views 0 Replies

one above one marker on same address

Most recent by: elecsander, October 1, 2014, 2:22pm WP BusinessFinder 2 Views 0 Replies

Geo Location Blue Radius Circle Disappeared Of The Map

Most recent by: peter, October 1, 2014, 2:13pm WP BusinessFinder 26 Views 5 Replies

Regarding effiency and quickness of the website

Most recent by: peter, October 1, 2014, 2:12pm WP Directory 52 Views 3 Replies

icons homepage

Most recent by: peter, October 1, 2014, 2:06pm WP BusinessFinder 29 Views 3 Replies

Problem with color change

Most recent by: peter, October 1, 2014, 2:04pm WP BusinessFinder 45 Views 7 Replies

Displaying specific custom fields value

Most recent by: miro, October 1, 2014, 2:00pm WP Directory 17 Views 3 Replies

Updating to Directory v4.7

Most recent by: miro, October 1, 2014, 1:52pm WP Directory 17 Views 1 Replies