Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 217 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 14843 Views 53 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6156 Views 24 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 585 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1130 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 879 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2040 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 952 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3483 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1581 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2432 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10978 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1785 Views 0 Replies

Responsiveness

Most recent by: miro, November 27, 2014, 4:33pm WP Hobby 14 Views 1 Replies

Problem s prihlasenim

Most recent by: miro, November 27, 2014, 4:31pm WP Directory 6 Views 1 Replies

footer color change?

Most recent by: miro, November 27, 2014, 4:26pm WP BusinessFinder 11 Views 1 Replies

Paypal payments are not registering in PayPal and users come in as subscribers

Most recent by: Mocs69, November 27, 2014, 4:25pm WP BusinessFinder 15 Views 2 Replies

background colors not changing in "Recent Place" or "Items" or Leave a review.....

Most recent by: miro, November 27, 2014, 4:25pm WP BusinessFinder 9 Views 1 Replies

Search

Most recent by: miro, November 27, 2014, 4:16pm WP BusinessFinder 12 Views 1 Replies

Fatal error

Most recent by: miro, November 27, 2014, 4:10pm WP BusinessFinder 10 Views 1 Replies

How to sort location rather than alphabetically

Most recent by: miro, November 27, 2014, 4:08pm WP BusinessFinder 11 Views 1 Replies

add new item - how to make it compulsory to fill certain fields

Most recent by: miro, November 27, 2014, 4:05pm WP BusinessFinder 9 Views 1 Replies

remove package option field from registration page

Most recent by: miro, November 27, 2014, 3:59pm WP BusinessFinder 12 Views 1 Replies

problem with table border,padding,spacing

Most recent by: miro, November 27, 2014, 3:54pm WP Impression 59 Views 9 Replies

Thumbnails Custom Size

Most recent by: ric6000, November 27, 2014, 3:29pm WP Directory 3 Views 0 Replies

"Default content"

Most recent by: egoidentity, November 27, 2014, 3:28pm WP Tour Operator 55 Views 8 Replies

Error on the Directory theme when uploaded the directory extension plugin

Most recent by: zoli, November 27, 2014, 3:22pm WP Directory 178 Views 13 Replies

CVS Exporter not creating a CVS file -- showing text instead

Most recent by: zoli, November 27, 2014, 3:12pm WP BusinessFinder 53 Views 6 Replies

Bug - Search with multiple category

Most recent by: floryan2819, November 27, 2014, 2:32pm WP Directory 69 Views 6 Replies

trying to translate easy admin panel

Most recent by: burakaltinel, November 27, 2014, 2:08pm WP Directory 25 Views 2 Replies

Advertising box below the comments

Most recent by: burakaltinel, November 27, 2014, 2:08pm WP Directory 17 Views 2 Replies

Items page

Most recent by: burakaltinel, November 27, 2014, 2:06pm WP Directory 70 Views 12 Replies

Revolution Slider is not working properly

Most recent by: miro, November 27, 2014, 2:06pm WP BusinessFinder 46 Views 6 Replies

Eliminateing Logo and social icons

Most recent by: InsightCreativos, November 27, 2014, 1:47pm WP Arctica 6 Views 1 Replies

Edit and translate "You are here" breadcrumb

Most recent by: santisprofesional, November 27, 2014, 12:43pm WP Doctor 4 Views 0 Replies

upload again

Most recent by: miro, November 27, 2014, 12:18pm WP Tour Operator 40 Views 3 Replies

The theme does not work well on mobile

Most recent by: miro, November 27, 2014, 12:10pm WP Tour Operator 7 Views 1 Replies

I can't change the green color (default) of the menu using the AIT dashboard.

Most recent by: santisprofesional, November 27, 2014, 12:09pm WP Doctor 29 Views 4 Replies

How to remove triangle from a map

Most recent by: bokikom, November 27, 2014, 12:08pm WP Tour Operator 32 Views 4 Replies

How to include paypal on reservation

Most recent by: miro, November 27, 2014, 12:08pm WP Tour Operator 6 Views 1 Replies