Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14167 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5598 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 260 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 922 Views 0 Replies

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Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 692 Views 0 Replies

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New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1767 Views 4 Replies

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Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 818 Views 0 Replies

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How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3098 Views 0 Replies

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Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1427 Views 0 Replies

Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1648 Views 0 Replies

How to make required a search field?

Most recent by: peter, October 23, 2014, 9:11pm WP Directory 9 Views 1 Replies

Backup and update tour operator

Most recent by: rubensolis, October 23, 2014, 9:10pm WP Tour Operator 0 Views 0 Replies

Geo Location Blue Radius Circle Disappeared Of The Map

Most recent by: FMAB, October 23, 2014, 9:08pm WP BusinessFinder 58 Views 8 Replies

update revslider Latest Available Version: 4.6.3

Most recent by: peter, October 23, 2014, 9:07pm WP Lawyer 18 Views 1 Replies

Big Problem, Requesting Immediately support

Most recent by: lequnia, October 23, 2014, 9:05pm WP BusinessFinder 98 Views 10 Replies

Which file is the image size of The best places and resent places?

Most recent by: lequnia, October 23, 2014, 9:05pm WP BusinessFinder 0 Views 0 Replies

Special Offer

Most recent by: peter, October 23, 2014, 9:04pm WP BusinessFinder 14 Views 1 Replies

Map pop up doesn´t appear

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Most recent by: peter, October 23, 2014, 9:01pm WP Aspiration 14 Views 1 Replies

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Most recent by: sahilsehgal, October 23, 2014, 8:01pm WP Directory 63 Views 9 Replies

failed to import

Most recent by: peter, October 23, 2014, 7:53pm WP Drivingschool 120 Views 13 Replies

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mobile devices not auto-scaling website

Most recent by: nebula777, October 23, 2014, 7:27pm WP Drivingschool 33 Views 2 Replies

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Most recent by: nebula777, October 23, 2014, 7:24pm WP Drivingschool 28 Views 2 Replies

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Most recent by: FMAB, October 23, 2014, 6:53pm WP BusinessFinder 7 Views 1 Replies

Item header options

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translation author bio with WPML plugin

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if the Show advanced search option (geolocation) - show. On the map is constantly working preloader

Most recent by: miro, October 23, 2014, 4:40pm WP BusinessFinder 9 Views 1 Replies

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Most recent by: miro, October 23, 2014, 4:40pm WP BusinessFinder 14 Views 1 Replies

login shortcode

Most recent by: zoli, October 23, 2014, 1:18pm WP BusinessFinder 17 Views 1 Replies