Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory vs Directory+ feature comparison table

Most recent by: fearRacious, August 4, 2015, 10:56pm WP Directory 123 Views 6 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19348 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 456 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8906 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1038 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 1009 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2940 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5555 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2645 Views 0 Replies

Getting errors when I try to upgrade from Directory to Directory Plus

Most recent by: claudiomeira, August 5, 2015, 6:23am WP Directory+ 2 Views 0 Replies

items not showing

Most recent by: trackmedia, August 5, 2015, 4:53am WP Directory+ 3 Views 0 Replies

Migration - Custom Types

Most recent by: rocketseven, August 5, 2015, 4:23am WP Directory+ 4 Views 0 Replies

Changing the look of homepage

Most recent by: trackmedia, August 5, 2015, 4:01am WP Directory+ 49 Views 2 Replies

How can I remove the 'Top Bar' please?

Most recent by: RogerMichael, August 5, 2015, 2:12am WP Directory+ 3 Views 0 Replies

Importing Data

Most recent by: zlato, August 5, 2015, 1:43am WP Directory+ 116 Views 3 Replies

Map Issues On Listing

Most recent by: GraveDigger00, August 5, 2015, 12:42am WP BusinessFinder 87 Views 10 Replies

Header area for Portfolio Item

Most recent by: davido22, August 4, 2015, 10:53pm WP Doctor+ 12 Views 1 Replies

Notice: Trying to get property of non-object in /wp-includes/query.php on line 4373

Most recent by: ironlion37, August 4, 2015, 10:24pm WP Directory 3 Views 0 Replies

Error Fatal error: Out of memory (allocated 34078720) (tried to allocate 334338 bytes) in Fatal erro

Most recent by: LaTorreAsociacion, August 4, 2015, 10:10pm WP Directory+ 110 Views 12 Replies

opening hours problem on ver 1.3

Most recent by: sgshell, August 5, 2015, 4:25am WP Directory+ 95 Views 7 Replies

item import

Most recent by: divanic, August 4, 2015, 9:45pm WP Directory+ 8 Views 0 Replies

Members

Most recent by: miked1983, August 4, 2015, 9:39pm WP Lawyer 3 Views 0 Replies

item import

Most recent by: divanic, August 4, 2015, 9:06pm WP Directory+ 26 Views 2 Replies

Updating to Directory 2 totally broke my site. Do you have any documentation on migrating?

Most recent by: pol901pol, August 4, 2015, 7:41pm WP Directory 9 Views 0 Replies

Migration Problem

Most recent by: julioandrs, August 4, 2015, 6:25pm WP Directory+ 86 Views 6 Replies

Saves only the first character in the title & hour fields.

Most recent by: cityofcs, August 4, 2015, 10:41pm WP Directory+ 43 Views 7 Replies

Update

Most recent by: pronzevalle, August 4, 2015, 6:10pm WP Directory+ 12 Views 0 Replies

url friendly

Most recent by: madeinit-ltd, August 4, 2015, 6:06pm WP Directory+ 7 Views 0 Replies

Widget

Most recent by: pronzevalle, August 4, 2015, 5:38pm WP Directory+ 38 Views 2 Replies

ait languages valid header

Most recent by: Alejort, August 4, 2015, 5:27pm WP Directory 49 Views 4 Replies

admin assign Items a package and search priority

Most recent by: Onelemon, August 4, 2015, 5:04pm WP Directory+ 44 Views 4 Replies

bootloop

Most recent by: hjbezemer, August 4, 2015, 5:02pm WP Doctor+ 41 Views 5 Replies

Regitration widget - add a link to "I agree with terms and conditions."

Most recent by: otmenton, August 4, 2015, 5:16pm WP Directory+ 10 Views 1 Replies

facilities link to pictogram

Most recent by: hjbezemer, August 4, 2015, 6:30pm WP Doctor+ 44 Views 6 Replies

how can Users add a Testimonial

Most recent by: regvf443435t3f, August 4, 2015, 4:34pm WP Directory+ 6 Views 0 Replies

Missing Main Page Side Bar after change main category description

Most recent by: wvnfernando, August 4, 2015, 4:33pm WP Directory+ 37 Views 4 Replies

Update wordpress damage my website - no load

Most recent by: dandres077, August 4, 2015, 4:01pm WP Directory+ 10 Views 0 Replies

Some businesses don't show on the map

Most recent by: KweeIT, August 4, 2015, 3:56pm WP BusinessFinder 59 Views 6 Replies

Reslider conflict with others plugins

Most recent by: peter, August 4, 2015, 3:53pm WP Doctor+ 77 Views 8 Replies

Category Page

Most recent by: peter, August 4, 2015, 3:36pm WP BusinessFinder 27 Views 3 Replies