Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge for 6 months:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Change 'item' slug in URL

Most recent by: ademirlo, August 14, 2015, 7:15pm WP Directory+ 363 Views 0 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19802 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 631 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 9174 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1164 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 1161 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 3155 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5804 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2766 Views 0 Replies

Menu Columns: Error in Google Chrome

Most recent by: PeterBirch, September 5, 2015, 12:08pm WP Blog 0 Views 0 Replies

difficulty of menu display held

Most recent by: HGZ, September 5, 2015, 11:58am WP Doctor+ 42 Views 6 Replies

Actual URL used to direct Authors to the author's page after login?

Most recent by: PeterBirch, September 5, 2015, 10:23am WP Blog 2 Views 0 Replies

fatal error on mobile

Most recent by: abroadme, September 5, 2015, 9:59am WP Blog 29 Views 2 Replies

Front end submission of items (submitted by Author)

Most recent by: PeterBirch, September 5, 2015, 9:38am WP Blog 3 Views 0 Replies

Services element - height

Most recent by: brael, September 5, 2015, 8:55am WP Directory+ 44 Views 2 Replies

Change social share

Most recent by: MuTPoFaN, September 5, 2015, 6:20am WP Directory+ 31 Views 2 Replies

Migration Directory to Directory+ problem

Most recent by: jaguilas, September 5, 2015, 12:34am WP Directory+ 61 Views 7 Replies

Restrict Page to a Specific Category

Most recent by: LarryWolff, September 4, 2015, 10:24pm WP Blog 5 Views 0 Replies

serious issues with theme

Most recent by: galorkoren, September 4, 2015, 9:34pm WP Arctica 5 Views 0 Replies

Facilities blocks awkwardly height-adjusted 'uneven'

Most recent by: mindlash, September 4, 2015, 9:20pm WP Doctor+ 32 Views 3 Replies

cannot update revolution slider

Most recent by: galorkoren, September 4, 2015, 9:14pm WP Arctica 3 Views 0 Replies

Revolution Slider

Most recent by: starenlared, September 4, 2015, 8:07pm WP Drivingschool 165 Views 18 Replies

translate problem

Most recent by: grafrs, September 4, 2015, 7:48pm WP Directory+ 46 Views 2 Replies

Migrate error

Most recent by: pol901pol, September 4, 2015, 6:33pm WP Directory+ 113 Views 12 Replies

PRIORITY!!!! !Serious Security Flaw on Directory +

Most recent by: rocketseven, September 4, 2015, 6:07pm WP Directory+ 81 Views 7 Replies

Need help enabling site search feature

Most recent by: PrettyGirls561, September 4, 2015, 6:04pm WP Lawyer 26 Views 2 Replies

Admin bar page builder

Most recent by: santa, September 4, 2015, 5:58pm WP Directory+ 32 Views 1 Replies

Hi, I updated to the 1.8 but when I trying to import previous version content through Theme Admin I

Most recent by: santa, September 4, 2015, 5:42pm WP Directory+ 28 Views 1 Replies

Font Awesome - Update Version?

Most recent by: santa, September 4, 2015, 5:36pm WP Directory+ 27 Views 1 Replies

problems with sidebar and widgets

Most recent by: Alejort, September 4, 2015, 5:16pm WP Directory+ 109 Views 10 Replies

Display number of business registered in my website

Most recent by: dodo, September 4, 2015, 4:01pm WP Directory 15 Views 1 Replies

How do I install my theme ?

Most recent by: escesar, September 4, 2015, 3:56pm WP Directory+ 137 Views 13 Replies

Slideshow

Most recent by: dodo, September 4, 2015, 3:52pm WP Directory 19 Views 1 Replies

Social Share Address

Most recent by: dodo, September 4, 2015, 3:47pm WP Doctor+ 30 Views 3 Replies

Failures encountered in translation pt-BR to Directory+

Most recent by: rogerbjl, September 4, 2015, 3:46pm WP Directory+ 28 Views 4 Replies

Using Elements in Single Item

Most recent by: rogerbjl, September 4, 2015, 3:38pm WP Directory+ 44 Views 5 Replies

Alternative text in mobile version

Most recent by: dodo, September 4, 2015, 1:24pm WP Fairytale 16 Views 1 Replies

Remove "Location" filter from search bar

Most recent by: dodo, September 4, 2015, 12:48pm WP Directory+ 29 Views 1 Replies

AIT Updater Plugin Not Working - Page Not Found

Most recent by: inetoms, September 4, 2015, 11:56am WP Directory+ 7 Views 0 Replies

slider version

Most recent by: galorkoren, September 4, 2015, 11:43am WP Arctica 8 Views 0 Replies