Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 231 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 14864 Views 53 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6173 Views 24 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 641 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1135 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 893 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2049 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 954 Views 0 Replies

Announcement

How to correctly create a CSV file

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Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1586 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2437 Views 0 Replies

Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1790 Views 0 Replies

Change names of days of the week in opening hours

Most recent by: rharder444, November 29, 2014, 3:15am WP Directory 32 Views 2 Replies

firefox problems

Most recent by: menes_ms, November 29, 2014, 1:10am WP BusinessFinder 42 Views 7 Replies

Issue with Squished Media Library Images

Most recent by: keg, November 28, 2014, 11:01pm WP Freestyle 54 Views 2 Replies

Google Webmaster found Error page

Most recent by: khprem, November 28, 2014, 9:23pm WP Directory 37 Views 4 Replies

Revolution Slider is not working properly

Most recent by: jafffri, November 28, 2014, 9:21pm WP BusinessFinder 62 Views 10 Replies

One Column width

Most recent by: mjere11, November 28, 2014, 8:25pm WP Tour Operator 10 Views 1 Replies

Fatal error

Most recent by: IPT34, November 28, 2014, 7:36pm WP BusinessFinder 43 Views 6 Replies

How to include paypal on reservation

Most recent by: cesargza1, November 28, 2014, 7:21pm WP Tour Operator 19 Views 2 Replies

The theme does not work well on mobile

Most recent by: cesargza1, November 28, 2014, 7:17pm WP Tour Operator 20 Views 2 Replies

registration question

Most recent by: budgetmarketing, November 28, 2014, 6:52pm WP Directory 5 Views 0 Replies

Link website

Most recent by: ranocchia, November 28, 2014, 6:04pm Directory & Business Finder Extension Plugin 19 Views 2 Replies

Multi Language menu on header

Most recent by: sriniprabu, November 28, 2014, 5:52pm WP Directory 4 Views 0 Replies

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Responsiveness

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How to remove triangle from a map

Most recent by: miro, November 28, 2014, 5:21pm WP Tour Operator 39 Views 5 Replies

translation

Most recent by: burakaltinel, November 28, 2014, 5:11pm WP Directory 37 Views 6 Replies

Very large Import

Most recent by: miro, November 28, 2014, 5:09pm WP BusinessFinder 14 Views 1 Replies

[error] Unexpected '"\n type: c' on line 46, column 39.

Most recent by: burakaltinel, November 28, 2014, 5:08pm WP Directory 24 Views 4 Replies

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Most recent by: miro, November 28, 2014, 5:05pm WP Drivingschool 45 Views 7 Replies

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Most recent by: miro, November 28, 2014, 4:20pm WP Directory 75 Views 7 Replies

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How to sort location rather than alphabetically

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Most recent by: miro, November 28, 2014, 2:36pm WP BusinessFinder 22 Views 3 Replies

Problem with image

Most recent by: Light7778, November 28, 2014, 2:34pm WP Directory 6 Views 0 Replies

THIS is so IMPORTANT: ADD Rich Snippets in Serps

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Most recent by: miro, November 28, 2014, 2:18pm WP Doctor+ 34 Views 3 Replies

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Most recent by: Light7778, November 28, 2014, 2:21pm WP Directory 75 Views 9 Replies