Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Directory changelogs (latest 4.1)
Most recent by: miro, July 30, 2014, 11:29am WP Directory 12820 Views 45 RepliesAnnouncement
Business Finder changelog (2.3)
Most recent by: miro, July 26, 2014, 10:53am WP BusinessFinder 4541 Views 18 RepliesAnnouncement
Directory Extension Plugin for Directory and Business Finder themes
Most recent by: Martin, July 9, 2014, 10:59am WP Directory 405 Views 0 RepliesAnnouncement
Rent our servers: fast site even with 40k activities with Directory or Business Finder
Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 344 Views 0 RepliesAnnouncement
New Google Map Icons for Directory and Business Finder
Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1157 Views 4 RepliesAnnouncement
Awesome WordPress Hosting from HostAwesome.com (with free plan!)
Most recent by: Martin, May 9, 2014, 10:35am WP Directory 578 Views 0 RepliesAnnouncement
How to correctly create a CSV file
Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2430 Views 0 RepliesAnnouncement
Best Tour Operator sites
Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1147 Views 0 RepliesAnnouncement
Best Directory Sites
Most recent by: zoli, November 21, 2013, 10:31am Wordpress 1865 Views 0 RepliesAnnouncement
Best Business Finder sites
Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 8561 Views 48 Replies
Site title not working - URL appearing
Most recent by: cosmikcarrot, July 31, 2014, 9:25pm WP Solitudo 0 Views 0 Replies
Anyway to upgrade Directory from 4.0 to 4.1 without losing data or setting
Most recent by: 14music, July 31, 2014, 9:19pm WP Directory 1 Views 0 Replies
category icon and map icon is not showing
Most recent by: manishamrod, July 31, 2014, 9:17pm WP Directory 5 Views 1 Replies
Extension Plugin: JPG Gallary Images in Items Appear Horribly Grainy When Viewed With Mobile Browse
Most recent by: aaronsp6, July 31, 2014, 9:06pm WP Directory 35 Views 4 Replies
Make Green Notification Bar Larger (After Sign-Up)
Most recent by: aaronsp6, July 31, 2014, 9:06pm WP Directory 2 Views 0 Replies
Autopopulate Items via User Registration and Account
Most recent by: rachellawtog, July 31, 2014, 8:31pm WP Directory 1 Views 0 Replies
Any suggestions for slow loading website with 5k listings
Most recent by: SolPal, July 31, 2014, 7:57pm WP Directory 26 Views 2 Replies
Site is slow after update
Most recent by: fredycardenas, July 31, 2014, 7:50pm WP Solitudo 16 Views 2 Replies
cant edit or add content on new page and submit listing shortcode
Most recent by: fearRacious, July 31, 2014, 7:29pm WP Directory 24 Views 4 Replies
Most recent by: fearRacious, July 31, 2014, 7:24pm WP Directory 15 Views 2 Replies
image on the listing not showing now
Most recent by: fearRacious, July 31, 2014, 7:16pm WP Directory 40 Views 7 Replies
How to remove the google map in the header on category pages and items?
Most recent by: andburke, July 31, 2014, 7:02pm WP Directory 4 Views 0 Replies
Most recent by: danielmarquezdessler, July 31, 2014, 6:47pm WP Directory 46 Views 6 Replies
Food title behavior
Most recent by: leeenginev, July 31, 2014, 6:31pm WP Ristorante 5 Views 1 Replies
Setting search to only search one certain location.
Most recent by: esquivelia, July 31, 2014, 5:53pm WP Directory 5 Views 0 Replies
Most recent by: ebersol, July 31, 2014, 5:43pm WP BusinessFinder 11 Views 1 Replies
Most recent by: Antoine_64, July 31, 2014, 5:39pm WP BusinessFinder 11 Views 1 Replies
I can’t change Ristorante Options and so on.
Most recent by: derax99, July 31, 2014, 5:29pm WP Ristorante 2 Views 0 Replies
The language translation does not work
Most recent by: IPT34, July 31, 2014, 5:09pm WP BusinessFinder 7 Views 1 Replies
Replace choose amount with a check box
Most recent by: gwgibson, July 31, 2014, 4:54pm WP Tour Operator 2 Views 0 Replies
Would it be possible to create items as posts instead?
Most recent by: Krissieg, July 31, 2014, 4:34pm WP BusinessFinder 21 Views 0 Replies
Featured image broken links
Most recent by: digabrooke, July 31, 2014, 4:31pm WP Directory 52 Views 6 Replies
How do you make the advert images responsive?
Most recent by: Krissieg, July 31, 2014, 4:08pm WP BusinessFinder 32 Views 6 Replies
Hello, How can I add Directory Portal WordPress Theme categories to my home screen, like the demo si
Most recent by: ywarnas, July 31, 2014, 3:47pm WP Directory 1 Views 0 Replies
Ajax search is not working
Most recent by: jignesshsable, July 31, 2014, 3:36pm WP Directory 18 Views 2 Replies
AIT Dashboard: Reservation Module does not save changes
Most recent by: Stef_G, July 31, 2014, 3:00pm WP Guesthouse 29 Views 4 Replies
categories and locations
Most recent by: kpenaud, July 31, 2014, 2:52pm WP Directory 33 Views 4 Replies
Gap between Menu bar and Content
Most recent by: cobrafed, July 31, 2014, 2:26pm WP Doctor 35 Views 4 Replies
how to amend section titles
Most recent by: martyn, July 31, 2014, 2:18pm WP BusinessFinder 27 Views 3 Replies
Strange adress icon in map contact details in google chrome
Most recent by: fuchsdesign, July 31, 2014, 2:14pm WP Directory 27 Views 4 Replies