Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.8)

Most recent by: ivan, September 22, 2014, 8:45am WP BusinessFinder 5249 Views 21 Replies

Announcement

Directory changelogs (latest 4.7)

Most recent by: ivan, September 22, 2014, 8:43am WP Directory 13763 Views 49 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 164 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 767 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 566 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1564 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 731 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2836 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1310 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2121 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 9766 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1565 Views 0 Replies

how to insert stars and location

Most recent by: dirweb, October 2, 2014, 12:09am WP Tour Operator 13 Views 4 Replies

how to add custom post type

Most recent by: kepr, October 1, 2014, 11:16pm WP BusinessFinder 26 Views 2 Replies

Claim ERROR: PLEASE ENTER YOUR FIRST NAME?

Most recent by: JGuz0820, October 1, 2014, 10:29pm WP Directory 4 Views 0 Replies

icons homepage

Most recent by: ThatCarlaK, October 1, 2014, 10:23pm WP BusinessFinder 32 Views 4 Replies

failed to parse passed in variable @mapStyleHue: #

Most recent by: joachimvanhove, October 1, 2014, 10:06pm WP BusinessFinder 18 Views 2 Replies

Chart: Set max limit based by business/store

Most recent by: zoli, October 1, 2014, 9:44pm WP BusinessFinder 4 Views 1 Replies

Database import is breaking the data

Most recent by: diegpl, October 2, 2014, 12:10am WP Directory 86 Views 15 Replies

Search does not work on dates

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SSL Certificate Warnings

Most recent by: alfresar, October 1, 2014, 8:40pm WP BusinessFinder 36 Views 8 Replies

Fatal Error on Homepage

Most recent by: alexpsba, October 1, 2014, 8:37pm WP Directory 3 Views 0 Replies

Iimage borders in pages

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add or hide fields in easy admin

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Feature images not working, problems with colours, alternate copy appearing in wrong place, removing

Most recent by: Mocs69, October 1, 2014, 7:10pm WP BusinessFinder 39 Views 7 Replies

When adjusting the map height to be smaller, the view more box is half hidden by the header

Most recent by: pol901pol, October 1, 2014, 6:54pm WP Directory 15 Views 2 Replies

Updating to Directory v4.7

Most recent by: ahfields, October 1, 2014, 6:52pm WP Directory 25 Views 2 Replies

revolution slider latest version

Most recent by: fuchsdesign, October 1, 2014, 6:33pm WP Directory 1 Views 0 Replies

View more

Most recent by: jmhayward, October 1, 2014, 6:32pm WP BusinessFinder 133 Views 17 Replies

location based search bug

Most recent by: formulaf1, October 1, 2014, 6:04pm WP Directory 71 Views 5 Replies

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Most recent by: miro, October 1, 2014, 5:52pm WP Creator 27 Views 3 Replies

Another Featured Listing Question

Most recent by: Bstoff83, October 1, 2014, 5:48pm WP Directory 2 Views 0 Replies

Woocommerce Product Page Error

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After moving from test to live site all settings gone

Most recent by: placidway, October 1, 2014, 5:33pm WP BusinessFinder 42 Views 4 Replies

Search Functionality in Mexico Dentistryā€¸

Most recent by: placidway, October 1, 2014, 5:32pm WP BusinessFinder 26 Views 2 Replies

Which file to edit each item (list item)

Most recent by: firefight1981, October 1, 2014, 5:25pm WP Directory 20 Views 2 Replies

home page probems

Most recent by: GioCapitano, October 1, 2014, 5:21pm WP Freestyle 18 Views 2 Replies

Installing the theme+Directory Extension Plugin

Most recent by: ogcprod, October 1, 2014, 5:14pm WP Directory 10 Views 2 Replies

After install WPML background missing

Most recent by: miro, October 1, 2014, 5:05pm WP Ristorante 31 Views 3 Replies

This location always goes to latitude longitude 0,0

Most recent by: miro, October 1, 2014, 4:59pm WP BusinessFinder 40 Views 5 Replies