Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.1)

Most recent by: miro, July 30, 2014, 11:29am WP Directory 12820 Views 45 Replies

Announcement

Business Finder changelog (2.3)

Most recent by: miro, July 26, 2014, 10:53am WP BusinessFinder 4541 Views 18 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 405 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 344 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1157 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 578 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2430 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1147 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 1865 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 8561 Views 48 Replies

Site title not working - URL appearing

Most recent by: cosmikcarrot, July 31, 2014, 9:25pm WP Solitudo 0 Views 0 Replies

Anyway to upgrade Directory from 4.0 to 4.1 without losing data or setting

Most recent by: 14music, July 31, 2014, 9:19pm WP Directory 1 Views 0 Replies

category icon and map icon is not showing

Most recent by: manishamrod, July 31, 2014, 9:17pm WP Directory 5 Views 1 Replies

Extension Plugin: JPG Gallary Images in Items Appear Horribly Grainy When Viewed With Mobile Browse

Most recent by: aaronsp6, July 31, 2014, 9:06pm WP Directory 35 Views 4 Replies

Make Green Notification Bar Larger (After Sign-Up)

Most recent by: aaronsp6, July 31, 2014, 9:06pm WP Directory 2 Views 0 Replies

Autopopulate Items via User Registration and Account

Most recent by: rachellawtog, July 31, 2014, 8:31pm WP Directory 1 Views 0 Replies

Any suggestions for slow loading website with 5k listings

Most recent by: SolPal, July 31, 2014, 7:57pm WP Directory 26 Views 2 Replies

Site is slow after update

Most recent by: fredycardenas, July 31, 2014, 7:50pm WP Solitudo 16 Views 2 Replies

cant edit or add content on new page and submit listing shortcode

Most recent by: fearRacious, July 31, 2014, 7:29pm WP Directory 24 Views 4 Replies

Paypal API

Most recent by: fearRacious, July 31, 2014, 7:24pm WP Directory 15 Views 2 Replies

image on the listing not showing now

Most recent by: fearRacious, July 31, 2014, 7:16pm WP Directory 40 Views 7 Replies

How to remove the google map in the header on category pages and items?

Most recent by: andburke, July 31, 2014, 7:02pm WP Directory 4 Views 0 Replies

Problem display

Most recent by: danielmarquezdessler, July 31, 2014, 6:47pm WP Directory 46 Views 6 Replies

Food title behavior

Most recent by: leeenginev, July 31, 2014, 6:31pm WP Ristorante 5 Views 1 Replies

Setting search to only search one certain location.

Most recent by: esquivelia, July 31, 2014, 5:53pm WP Directory 5 Views 0 Replies

ADD SLIDER

Most recent by: ebersol, July 31, 2014, 5:43pm WP BusinessFinder 11 Views 1 Replies

france

Most recent by: Antoine_64, July 31, 2014, 5:39pm WP BusinessFinder 11 Views 1 Replies

I can’t change Ristorante Options and so on.

Most recent by: derax99, July 31, 2014, 5:29pm WP Ristorante 2 Views 0 Replies

The language translation does not work

Most recent by: IPT34, July 31, 2014, 5:09pm WP BusinessFinder 7 Views 1 Replies

Replace choose amount with a check box

Most recent by: gwgibson, July 31, 2014, 4:54pm WP Tour Operator 2 Views 0 Replies

Would it be possible to create items as posts instead?

Most recent by: Krissieg, July 31, 2014, 4:34pm WP BusinessFinder 21 Views 0 Replies

Featured image broken links

Most recent by: digabrooke, July 31, 2014, 4:31pm WP Directory 52 Views 6 Replies

How do you make the advert images responsive?

Most recent by: Krissieg, July 31, 2014, 4:08pm WP BusinessFinder 32 Views 6 Replies

Hello, How can I add Directory Portal WordPress Theme categories to my home screen, like the demo si

Most recent by: ywarnas, July 31, 2014, 3:47pm WP Directory 1 Views 0 Replies

Ajax search is not working

Most recent by: jignesshsable, July 31, 2014, 3:36pm WP Directory 18 Views 2 Replies

AIT Dashboard: Reservation Module does not save changes

Most recent by: Stef_G, July 31, 2014, 3:00pm WP Guesthouse 29 Views 4 Replies

categories and locations

Most recent by: kpenaud, July 31, 2014, 2:52pm WP Directory 33 Views 4 Replies

Gap between Menu bar and Content

Most recent by: cobrafed, July 31, 2014, 2:26pm WP Doctor 35 Views 4 Replies

how to amend section titles

Most recent by: martyn, July 31, 2014, 2:18pm WP BusinessFinder 27 Views 3 Replies

Strange adress icon in map contact details in google chrome

Most recent by: fuchsdesign, July 31, 2014, 2:14pm WP Directory 27 Views 4 Replies