Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge for 6 months:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Change 'item' slug in URL

Most recent by: ademirlo, August 14, 2015, 7:15pm WP Directory+ 350 Views 0 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19787 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 623 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 9169 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1160 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 1156 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 3148 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5794 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2762 Views 0 Replies

PRIORITY!!!! !Serious Security Flaw on Directory +

Most recent by: rocketseven, September 4, 2015, 7:45am WP Directory+ 3 Views 1 Replies

Image Header in Item, Item Category and Item Location is not responsive

Most recent by: rogerbjl, September 4, 2015, 4:45am WP Directory+ 7 Views 1 Replies

Is it possible to have 2 columns of Item, within a half/half column element?

Most recent by: brael, September 4, 2015, 12:53am WP Directory+ 6 Views 0 Replies

Images too big

Most recent by: cpires, September 4, 2015, 12:15am WP BusinessFinder 5 Views 0 Replies

Migration Directory to Directory+ problem

Most recent by: jaguilas, September 4, 2015, 1:05am WP Directory+ 43 Views 4 Replies

Remove "Theme Admin" menu from Wp Admin Bar

Most recent by: rocketseven, September 3, 2015, 10:36pm WP Directory+ 5 Views 0 Replies

Emails sending to spam (hotmail only)

Most recent by: BUZZBazzer, September 3, 2015, 9:50pm WP BusinessFinder 5 Views 0 Replies

Comment moderation Error - Item Author

Most recent by: rocketseven, September 3, 2015, 8:44pm WP Directory+ 14 Views 1 Replies

I use the updated version of the directory theme on my development server, my old Directory Wordpres

Most recent by: jpgthemes, September 3, 2015, 6:42pm WP Directory 46 Views 4 Replies

User roles and shortcode do not work

Most recent by: perkhov, September 3, 2015, 6:26pm WP BusinessFinder 5 Views 0 Replies

Migrate error

Most recent by: pol901pol, September 3, 2015, 6:12pm WP Directory+ 95 Views 10 Replies

Item Category Marker

Most recent by: rakesh1974, September 3, 2015, 5:50pm WP BusinessFinder 3 Views 0 Replies

error WP_head

Most recent by: NickvR, September 3, 2015, 5:25pm WP Blog 5 Views 0 Replies

Item logos not showing

Most recent by: rakesh1974, September 3, 2015, 5:16pm WP BusinessFinder 4 Views 0 Replies

Edit Item Content Missing

Most recent by: AlvinLuo, September 3, 2015, 5:15pm WP Directory+ 4 Views 0 Replies

Demo Import Failed - Hosting co. contacted

Most recent by: BrendaSarg, September 3, 2015, 5:12pm WP Directory+ 25 Views 2 Replies

Modify roles

Most recent by: decamat, September 3, 2015, 4:51pm WP Directory+ 38 Views 2 Replies

Registered User- back-end panel

Most recent by: zlato, September 3, 2015, 4:47pm WP Directory+ 52 Views 3 Replies

Modal window with image & text

Most recent by: zlato, September 3, 2015, 4:38pm WP Directory+ 39 Views 3 Replies

problems with sidebar and widgets

Most recent by: ivan, September 3, 2015, 4:29pm WP Directory+ 83 Views 6 Replies

Auto complete search function

Most recent by: AlvinLuo, September 3, 2015, 4:29pm WP Directory+ 6 Views 0 Replies

double featured picture

Most recent by: mgansevoort, September 3, 2015, 12:35pm WP Directory+ 12 Views 0 Replies

Amenities in Tour Search

Most recent by: alexex666, September 3, 2015, 12:24pm WP Tour Operator 10 Views 0 Replies

Updated Directory2-Themeforest-1.8

Most recent by: ZoeyFirdos, September 3, 2015, 12:59pm WP Directory 24 Views 1 Replies

infobox traslate

Most recent by: riccardoconetta, September 3, 2015, 12:02pm WP Directory 52 Views 3 Replies

fatal error on mobile

Most recent by: peter, September 3, 2015, 10:40am WP Blog 22 Views 1 Replies

csv importer ignores fields

Most recent by: ulpr, September 3, 2015, 9:52am CSV to WP Import Plugin 9 Views 0 Replies

AIT Import Plugin not working at all can't select file to download

Most recent by: akelsall, September 3, 2015, 9:18am WP BusinessFinder 9 Views 0 Replies

AIT Import Plugin not working at all can't select file to download

Most recent by: akelsall, September 3, 2015, 9:17am WP BusinessFinder 9 Views 0 Replies

My slider is not loading the images!

Most recent by: gabrielmarquesp, September 3, 2015, 7:35am WP Ristorante 14 Views 1 Replies

translate admin

Most recent by: grafrs, September 3, 2015, 3:39am WP Directory+ 9 Views 0 Replies