Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.1)

Most recent by: miro, July 30, 2014, 11:29am WP Directory 12862 Views 45 Replies

Announcement

Business Finder changelog (2.3)

Most recent by: miro, July 26, 2014, 10:53am WP BusinessFinder 4550 Views 18 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 416 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 356 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1171 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 585 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2445 Views 0 Replies

Announcement

Best Tour Operator sites

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Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

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Error in Pricing Module after update

Most recent by: sdalex, August 2, 2014, 12:14am WP Solitudo 87 Views 9 Replies

Odd Text At Bottom of My Page

Most recent by: Bstoff83, August 1, 2014, 11:58pm WP Directory 1 Views 0 Replies

wpml and extension and .....

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Website is messed up

Most recent by: tlycurgo, August 1, 2014, 10:38pm WP Solitudo 42 Views 7 Replies

SOLUTION TO REMOVE permalink / ITEM

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an item offer with options of prices

Most recent by: eatoursweb, August 1, 2014, 10:34pm WP Tour Operator 31 Views 2 Replies

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Approval of submission

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Most recent by: fearRacious, August 1, 2014, 7:37pm WP Directory 34 Views 6 Replies

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Most recent by: fearRacious, August 1, 2014, 7:34pm WP Directory 23 Views 2 Replies

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Most recent by: derax99, August 1, 2014, 4:46pm WP Ristorante 14 Views 2 Replies

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Hello, How can I add Directory Portal WordPress Theme categories to my home screen, like the demo si

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