Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro
Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 94 Views 0 RepliesAnnouncement
Directory changelogs (latest 4.15)
Most recent by: miro, January 12, 2015, 9:22am WP Directory 15677 Views 54 RepliesAnnouncement
Business Finder changelog (2.12)
Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6893 Views 25 RepliesAnnouncement
Directory theme missing on Themeforest
Most recent by: khprem, November 18, 2014, 5:18am WP Directory 671 Views 1 RepliesAnnouncement
LANGWITCH theme is available on our www.ait-themes.club website
Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 1224 Views 0 RepliesAnnouncement
Directory Extension Plugin for Directory and Business Finder themes
Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1559 Views 0 RepliesAnnouncement
Rent our servers: fast site even with 40k activities with Directory or Business Finder
Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1228 Views 0 RepliesAnnouncement
New Google Map Icons for Directory and Business Finder
Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2539 Views 4 RepliesAnnouncement
Awesome WordPress Hosting from HostAwesome.com (with free plan!)
Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1169 Views 0 RepliesAnnouncement
How to correctly create a CSV file
Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3995 Views 0 RepliesAnnouncement
Best Tour Operator sites
Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1829 Views 0 RepliesAnnouncement
Best Directory Sites
Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2738 Views 0 RepliesAnnouncement
Best Business Finder sites
Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 11991 Views 48 RepliesAnnouncement
AIT Webdesign Showcase Contest
Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2005 Views 0 Replies
Most recent by: FredMichel, January 29, 2015, 10:33pm WP Hobby 42 Views 4 Replies
Most recent by: ACLOPES, January 29, 2015, 8:35pm WP Tour Operator 2 Views 0 Replies
Change categories' columns in homepage/header from 4 to 5
Most recent by: Eritzio, January 29, 2015, 7:26pm WP BusinessFinder 2 Views 0 Replies
get dimensions of uploaded item featured image
Most recent by: franci77, January 29, 2015, 6:18pm WP Directory 16 Views 2 Replies
Most recent by: dWorkNL, January 29, 2015, 6:08pm WP Directory 83 Views 12 Replies
Use category icon instead of parent icon
Most recent by: m0nstradamus, January 29, 2015, 5:55pm WP Directory 2 Views 0 Replies
Revolution Slider is not full-width on mobile
Most recent by: revistaria, January 29, 2015, 5:53pm WP BusinessFinder 11 Views 0 Replies
Grid Portfolio Item Not Linking To Portfolio Items Website
Most recent by: Tysonpitt, January 29, 2015, 5:50pm WP BusinessFinder 3 Views 0 Replies
Slider Demo Content not loaded
Most recent by: scottyknoxville, January 29, 2015, 5:38pm WP Doctor+ 16 Views 2 Replies
Internal Server Error
Most recent by: gazza777, January 29, 2015, 4:56pm WP Doctor+ 26 Views 2 Replies
Menus bounce back when getting down
Most recent by: miro, January 29, 2015, 4:30pm WP Lawyer 14 Views 1 Replies
how to change color of "change around my position" slider ?
Most recent by: miro, January 29, 2015, 4:25pm WP BusinessFinder 17 Views 2 Replies
change font of "recent places" and the content of "items"
Most recent by: miro, January 29, 2015, 4:24pm WP BusinessFinder 18 Views 2 Replies
Proportionale Anpassung von Logo Thubnails
Most recent by: miro, January 29, 2015, 4:17pm WP Directory 29 Views 3 Replies
After uploading with csv importer item pages shows blank. admin is ok
Most recent by: miro, January 29, 2015, 3:54pm WP Tour Operator 88 Views 13 Replies
AIT Dashboard general settings causing fatal error and breaking the site.
Most recent by: motivatedm, January 29, 2015, 3:46pm WP Lawyer 55 Views 7 Replies
single map not showing after wordpress upgrade
Most recent by: bonsitemor, January 29, 2015, 3:44pm WP Directory 41 Views 7 Replies
Administrators are not being allowed to see the themeoptions
Most recent by: diegpl, January 29, 2015, 3:15pm WP Directory 38 Views 5 Replies
Slider on homepage not showing images
Most recent by: miro, January 29, 2015, 3:05pm WP Guesthouse 100 Views 8 Replies
custom field without plugin whether it will be lost when the theme updates ?
Most recent by: portalmedikaindonesia, January 29, 2015, 3:03pm WP Directory 59 Views 5 Replies
Change Color Hover Effect Gallery
Most recent by: fmmusic, January 29, 2015, 2:44pm WP Doctor 4 Views 0 Replies
User loses control and 'item' is placed under admins name
Most recent by: trishhunter, January 29, 2015, 2:30pm WP Directory 66 Views 12 Replies
layer on map
Most recent by: deltadigital, January 29, 2015, 12:47pm WP BusinessFinder 6 Views 0 Replies
Featured Image does not appear on my blog
Most recent by: pipocacreativa, January 29, 2015, 12:42pm WP Lawyer 204 Views 15 Replies
Most recent by: Markvantilborgh, January 29, 2015, 12:02pm WP Guesthouse 8 Views 0 Replies
Most recent by: oneplus, January 29, 2015, 11:59am WP Directory 7 Views 0 Replies