Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Directory theme missing on Themeforest
Most recent by: khprem, November 18, 2014, 5:18am WP Directory 195 Views 1 RepliesAnnouncement
Directory changelogs (latest 4.13)
Most recent by: miro, November 14, 2014, 8:06am WP Directory 14796 Views 53 RepliesAnnouncement
Business Finder changelog (2.12)
Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6124 Views 24 RepliesAnnouncement
LANGWITCH theme is available on our www.ait-themes.club website
Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 539 Views 0 RepliesAnnouncement
Directory Extension Plugin for Directory and Business Finder themes
Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1119 Views 0 RepliesAnnouncement
Rent our servers: fast site even with 40k activities with Directory or Business Finder
Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 864 Views 0 RepliesAnnouncement
New Google Map Icons for Directory and Business Finder
Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2020 Views 4 RepliesAnnouncement
Awesome WordPress Hosting from HostAwesome.com (with free plan!)
Most recent by: Martin, May 9, 2014, 10:35am WP Directory 943 Views 0 RepliesAnnouncement
How to correctly create a CSV file
Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3452 Views 0 RepliesAnnouncement
Best Tour Operator sites
Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1565 Views 0 RepliesAnnouncement
Best Directory Sites
Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2418 Views 0 RepliesAnnouncement
Best Business Finder sites
Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10922 Views 48 RepliesAnnouncement
AIT Webdesign Showcase Contest
Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1777 Views 0 Replies
Not working button "own this business"
Most recent by: Light7778, November 24, 2014, 9:08pm WP Directory 38 Views 4 Replies
Hide homepage title
Most recent by: calvayrac, November 24, 2014, 8:10pm WP BusinessFinder 21 Views 2 Replies
Most recent by: TylerDurdenPHI, November 24, 2014, 7:58pm WP Doctor+ 11 Views 0 Replies
Most recent by: TylerDurdenPHI, November 24, 2014, 7:54pm WP Doctor+ 52 Views 6 Replies
Theme Installation Failed
Most recent by: TylerDurdenPHI, November 24, 2014, 7:49pm WP Doctor+ 26 Views 2 Replies
How to edit images, narrative in ait-gridgalleryb
Most recent by: Venom51, November 24, 2014, 7:00pm WP Hobby 2 Views 0 Replies
No Items Pages
Most recent by: miro, November 24, 2014, 6:15pm WP Directory 14 Views 1 Replies
failed to parse passed in variable @phoneIcon:
Most recent by: tstep, November 24, 2014, 6:14pm WP BusinessFinder 38 Views 2 Replies
Medical ADV (Cialis, ecc...) before footer
Most recent by: miro, November 24, 2014, 6:12pm WP Freestyle 15 Views 1 Replies
Most recent by: ZoeyFirdos, November 24, 2014, 6:09pm WP Directory 5 Views 0 Replies
Trouble with Contact form
Most recent by: miro, November 24, 2014, 6:07pm WP Drivingschool 16 Views 1 Replies
Trying to get my money back for WP Directory and Plugins
Most recent by: trishah, November 24, 2014, 5:47pm WP Directory 8 Views 0 Replies
Most recent by: miro, November 24, 2014, 5:44pm Directory & Business Finder Extension Plugin 33 Views 3 Replies
Language and hidden search results on maps
Most recent by: miro, November 24, 2014, 5:35pm WP Tour Operator 45 Views 5 Replies
Alphabetical Sorting in Locations Not Sorting Correctly - See Basingstoke and Deane Location
Most recent by: miro, November 24, 2014, 5:17pm WP Directory 85 Views 6 Replies
class item htmlClasses
Most recent by: rafaGC, November 24, 2014, 5:14pm WP Directory 7 Views 0 Replies
main search field
Most recent by: rakesh1974, November 24, 2014, 4:56pm WP BusinessFinder 3 Views 0 Replies
Removing the old version of the plugin… Plugin update failed.
Most recent by: miro, November 24, 2014, 4:53pm WP Lawyer 35 Views 3 Replies
unzip the slider demo data in the theme, it gives me an error saying that the package is corrupted.
Most recent by: miro, November 24, 2014, 4:52pm WP Loremipsum Corporate 55 Views 5 Replies
CVS Exporter not creating a CVS file -- showing text instead
Most recent by: ebflute, November 24, 2014, 4:46pm WP BusinessFinder 29 Views 3 Replies
Issue with the menu drop down
Most recent by: rnrforyou, November 24, 2014, 4:46pm WP Cartoon 92 Views 5 Replies
Shortcodes in category description
Most recent by: miro, November 24, 2014, 4:45pm WP Directory 35 Views 3 Replies
Contact and reservation modul dont show up in backend
Most recent by: miro, November 24, 2014, 4:42pm WP Ristorante 52 Views 3 Replies
Services not displaying and site width
Most recent by: miro, November 24, 2014, 4:34pm WP Doctor+ 15 Views 1 Replies
Most recent by: mayooranm, November 24, 2014, 4:18pm WP BusinessFinder 57 Views 7 Replies
no map after ssl certificate
Most recent by: mayooranm, November 24, 2014, 4:17pm WP BusinessFinder 24 Views 2 Replies
Most recent by: egoidentity, November 24, 2014, 2:50pm WP Tour Operator 4 Views 0 Replies