Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 242 Views 0 Replies

Announcement

Directory changelogs (latest 4.20)

Most recent by: miro, May 5, 2015, 1:08pm WP Directory 18542 Views 59 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8548 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 862 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 833 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2637 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 3644 Views 4 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5206 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2521 Views 0 Replies

Issue With Header - only fix is to reinstall Wordpress Core files each time it shows.

Most recent by: ingen0s, July 2, 2015, 2:17pm WP Doctor+ 28 Views 3 Replies

Small resolution menu button not working

Most recent by: GhostBob, July 2, 2015, 2:15pm WP Blog 19 Views 2 Replies

Not showing the item description

Most recent by: miro, July 2, 2015, 2:11pm Directory & Business Finder Extension Plugin 49 Views 4 Replies

Don't show the gallery and custom fields in item backend

Most recent by: miro, July 2, 2015, 2:05pm Directory & Business Finder Extension Plugin 17 Views 1 Replies

Subcategories without items

Most recent by: SergioBernad, July 2, 2015, 1:43pm WP Directory 3 Views 0 Replies

Testimonial author and rating cut off

Most recent by: sylviacoaching, July 2, 2015, 1:04pm WP Doctor+ 2 Views 0 Replies

How can I neutralise the class "ait-megamenu" for a specific menu ?

Most recent by: agregia, July 2, 2015, 11:10am WP Blog 14 Views 2 Replies

Social Share Icons

Most recent by: digitalCode, July 2, 2015, 10:48am WP Doctor+ 19 Views 2 Replies

How can I change the author of the post?

Most recent by: Yvdelvi, July 2, 2015, 10:45am WP Blog 54 Views 2 Replies

Registration not working

Most recent by: miro, July 2, 2015, 10:37am WP Blog 57 Views 3 Replies

Fatal Error - nette.min.inc

Most recent by: hellobusiness, July 2, 2015, 10:34am WP BusinessFinder 14 Views 0 Replies

Hiding Administrator Name

Most recent by: shafiullahshah, July 2, 2015, 10:31am WP Blog 21 Views 2 Replies

Revolution Slider plugin is not showing up as active

Most recent by: miro, July 2, 2015, 10:28am WP Blog 42 Views 4 Replies

Multi Rating Pro plugin doesn't work after latest theme update (v1.18)

Most recent by: miro, July 2, 2015, 10:26am WP Blog 61 Views 5 Replies

Wordpress Admin URL /wp-admin/

Most recent by: miro, July 2, 2015, 10:23am WP Blog 17 Views 1 Replies

I WANT TO STOP SPAM REGISTRATION BUT THE CAPTHA IS NOW SHOWING

Most recent by: miro, July 2, 2015, 10:14am WP Blog 27 Views 1 Replies

Add user profile website to author bio

Most recent by: miro, July 2, 2015, 10:09am WP Blog 33 Views 1 Replies

Map points color

Most recent by: miro, July 2, 2015, 10:03am WP Blog 15 Views 1 Replies

config files

Most recent by: miro, July 2, 2015, 10:00am WP Blog 14 Views 1 Replies

wplatte.min.php

Most recent by: miro, July 2, 2015, 9:57am WP Blog 19 Views 1 Replies

Updater

Most recent by: miskojunak, July 2, 2015, 9:57am WP Doctor+ 12 Views 0 Replies

Problema de instalação

Most recent by: miro, July 2, 2015, 9:55am WP Blog 30 Views 1 Replies

REQUIRED PHP MEMORY LIMIT 96MB

Most recent by: shafiullahshah, July 2, 2015, 9:50am WP Blog 33 Views 2 Replies

ERROR : Post / group action

Most recent by: miro, July 2, 2015, 9:12am WP Doctor+ 35 Views 3 Replies

Slider Image broken

Most recent by: deccanlawyers, July 2, 2015, 7:57am WP Lawyer 10 Views 0 Replies

Footer text not working for WPML

Most recent by: JMBDavis, July 2, 2015, 7:43am WP Lawyer 24 Views 2 Replies

Page Blog

Most recent by: fabiopvf, July 2, 2015, 3:41am WP Drivingschool 35 Views 2 Replies

PAGE BUILDER CRASH

Most recent by: amolavida, July 2, 2015, 1:07am WP Doctor+ 19 Views 2 Replies

Can't download sample csv file

Most recent by: WRHW, July 1, 2015, 9:49pm CSV to WP Import Plugin 11 Views 0 Replies

Activate/Disactivate Google Map

Most recent by: reardenincom, July 1, 2015, 8:22pm WP Blog 9 Views 0 Replies

phone number white on mobile

Most recent by: culinairtantecaatje, July 1, 2015, 7:43pm WP Drivingschool 28 Views 2 Replies