Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19196 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 415 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8836 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 996 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 974 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2899 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5479 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2617 Views 0 Replies

facilities link to pictogram

Most recent by: hjbezemer, July 29, 2015, 3:12pm WP Doctor+ 0 Views 0 Replies

please answer, it has been two days

Most recent by: Alejort, July 29, 2015, 2:51pm WP Directory 2 Views 0 Replies

Importing Items with import/export plugin isn't running properly

Most recent by: roland71, July 29, 2015, 2:26pm WP Directory+ 3 Views 0 Replies

Theme is slower and Media Library problem

Most recent by: inmotiva, July 29, 2015, 1:45pm WP Directory+ 17 Views 2 Replies

Turn off background on mobile

Most recent by: CrowdAnthem, July 29, 2015, 1:22pm WP Doctor+ 3 Views 0 Replies

Export & post meta in production not working

Most recent by: pamayo, July 29, 2015, 11:44am WP BusinessFinder 17 Views 0 Replies

How to edit Subtitle in header section of item post?

Most recent by: brael, July 29, 2015, 11:12am WP Directory+ 15 Views 0 Replies

You write "You’re able to set up 7 different headers per any page:"

Most recent by: barchin, July 29, 2015, 11:00am WP Directory+ 39 Views 2 Replies

Reservation page room image does not load.

Most recent by: edmcswee, July 29, 2015, 10:46am WP Guesthouse 54 Views 2 Replies

Google Analytics code doesn't work properly

Most recent by: PaliKruty, July 29, 2015, 9:33am WP Fairytale 5 Views 0 Replies

What does dev mode: on means?

Most recent by: roland71, July 29, 2015, 8:45am WP Directory+ 6 Views 0 Replies

Changing the look of homepage

Most recent by: roland71, July 29, 2015, 7:39am WP Directory+ 11 Views 0 Replies

Import problem

Most recent by: MuTPoFaN, July 29, 2015, 8:34am WP Directory+ 42 Views 4 Replies

item slug

Most recent by: gusgoa, July 29, 2015, 5:46am WP Directory+ 25 Views 2 Replies

404 Not Found error

Most recent by: MiravaVasale, July 29, 2015, 3:46am WP BusinessFinder 8 Views 0 Replies

opening hours problem on ver 1.3

Most recent by: sgshell, July 29, 2015, 3:25am WP Directory+ 9 Views 0 Replies

Logo registrations and payment of the subscription

Most recent by: MiravaVasale, July 29, 2015, 2:43am WP BusinessFinder 11 Views 0 Replies

PHP Fatal Errors

Most recent by: davidayates, July 29, 2015, 2:20am WP Directory+ 12 Views 0 Replies

How to change the default map view in header from New York to another Country?

Most recent by: roland71, July 29, 2015, 9:32am WP Directory+ 65 Views 9 Replies

Map marker balloon

Most recent by: inmotiva, July 29, 2015, 1:26am WP Directory 76 Views 7 Replies

Warning: htmlspecialchars() expects parameter 1 to be string, array given in

Most recent by: gusgoa, July 29, 2015, 12:53am WP Directory+ 40 Views 5 Replies

Directory to BusinessFinder to Directory+

Most recent by: rogerbjl, July 28, 2015, 11:27pm WP BusinessFinder 7 Views 0 Replies

Sort Categories

Most recent by: peter, July 28, 2015, 10:29pm WP Blog 26 Views 1 Replies

Bad paypal API settings! Check paypal api credentials in admin settings! You do not have permissions

Most recent by: peter, July 28, 2015, 10:26pm WP Directory 23 Views 1 Replies

Theme update issue (version numbers)

Most recent by: peter, July 28, 2015, 10:22pm WP Freestyle 21 Views 1 Replies

Custom Fields in items

Most recent by: Noizefusion, July 28, 2015, 10:21pm WP Directory+ 13 Views 0 Replies

youtube playlist

Most recent by: peter, July 28, 2015, 10:17pm WP Doctor+ 21 Views 1 Replies

Services

Most recent by: peter, July 28, 2015, 10:02pm WP Doctor+ 26 Views 1 Replies

AIT import & export plugin

Most recent by: peter, July 28, 2015, 9:34pm WP Directory+ 50 Views 3 Replies

Change GPS

Most recent by: curiojo, July 28, 2015, 7:51pm WP Directory 10 Views 0 Replies

Facebook shortcode not working

Most recent by: estebanbarrientos, July 28, 2015, 7:47pm WP Directory+ 8 Views 0 Replies

Cant see map

Most recent by: estebanbarrientos, July 28, 2015, 9:38pm WP Directory+ 54 Views 6 Replies