Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 214 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 14841 Views 53 Replies

Announcement

Business Finder changelog (2.12)

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Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 577 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1129 Views 0 Replies

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Rent our servers: fast site even with 40k activities with Directory or Business Finder

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New Google Map Icons for Directory and Business Finder

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Awesome WordPress Hosting from HostAwesome.com (with free plan!)

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Best Tour Operator sites

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Best Directory Sites

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Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1784 Views 0 Replies

image for item

Most recent by: livejak, November 27, 2014, 12:19am WP Directory 215 Views 19 Replies

footer color change?

Most recent by: tstep, November 26, 2014, 10:13pm WP BusinessFinder 7 Views 0 Replies

HOMEPAGE > MARKERS NOT SHOWING

Most recent by: silveiro, November 26, 2014, 10:03pm WP Directory 22 Views 2 Replies

Problem with Easy Admin login

Most recent by: zero841, November 26, 2014, 10:39pm WP Tour Operator 56 Views 4 Replies

ERR_CONNECTION_RESET on theme activation, even on admin panel

Most recent by: ranto4, November 26, 2014, 9:51pm WP Directory 28 Views 3 Replies

Item map

Most recent by: miro, November 26, 2014, 9:48pm WP Directory 54 Views 6 Replies

background colors not changing in "Recent Place" or "Items" or Leave a review.....

Most recent by: tstep, November 26, 2014, 9:47pm WP BusinessFinder 6 Views 0 Replies

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Most recent by: miro, November 26, 2014, 9:47pm WP Lawyer 31 Views 3 Replies

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Most recent by: miro, November 26, 2014, 9:33pm WP Directory 15 Views 1 Replies

content loop tag show issue

Most recent by: miro, November 26, 2014, 9:30pm WP Directory 14 Views 1 Replies

Loading Demo Content

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THIS is so IMPORTANT: ADD Rich Snippets in Serps

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failed to parse passed in variable @phoneIcon:

Most recent by: miro, November 26, 2014, 7:23pm WP BusinessFinder 65 Views 4 Replies

Please help.... all I get now when I go to my page is failed to parse passed in variable

Most recent by: miro, November 26, 2014, 7:21pm WP BusinessFinder 14 Views 1 Replies

Business finder or city guide

Most recent by: miro, November 26, 2014, 7:16pm WP BusinessFinder 38 Views 3 Replies

trying to translate easy admin panel

Most recent by: miro, November 26, 2014, 7:10pm WP Directory 16 Views 1 Replies

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Picture Gallery Upload for User Submitted Items

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Group images the way that i want

Most recent by: mkdesign, November 26, 2014, 6:44pm WP Freestyle 99 Views 6 Replies

please assist- failed to parse passed in variable- cant open site

Most recent by: miro, November 26, 2014, 6:42pm WP BusinessFinder 19 Views 2 Replies

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Most recent by: miro, November 26, 2014, 6:34pm WP Tour Operator 12 Views 1 Replies

I need category pages load faster

Most recent by: miro, November 26, 2014, 6:26pm WP BusinessFinder 19 Views 1 Replies

Updating Theme

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Error on page

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Search

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Euro Symbol for Price

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