Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro

Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 91 Views 0 Replies

Announcement

Directory changelogs (latest 4.15)

Most recent by: miro, January 12, 2015, 9:22am WP Directory 15670 Views 54 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6890 Views 25 Replies

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 666 Views 1 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 1224 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1556 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1226 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2538 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1169 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3993 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1827 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2735 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 11981 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2004 Views 0 Replies

Administrators are not being allowed to see the themeoptions

Most recent by: diegpl, January 29, 2015, 3:15pm WP Directory 38 Views 5 Replies

tn.php problem

Most recent by: miro, January 29, 2015, 3:12pm WP Directory 77 Views 11 Replies

Slider on homepage not showing images

Most recent by: miro, January 29, 2015, 3:05pm WP Guesthouse 98 Views 8 Replies

custom field without plugin whether it will be lost when the theme updates ?

Most recent by: portalmedikaindonesia, January 29, 2015, 3:03pm WP Directory 59 Views 5 Replies

Change Color Hover Effect Gallery

Most recent by: fmmusic, January 29, 2015, 2:44pm WP Doctor 0 Views 0 Replies

User loses control and 'item' is placed under admins name

Most recent by: trishhunter, January 29, 2015, 2:30pm WP Directory 66 Views 12 Replies

layer on map

Most recent by: deltadigital, January 29, 2015, 12:47pm WP BusinessFinder 3 Views 0 Replies

Featured Image does not appear on my blog

Most recent by: pipocacreativa, January 29, 2015, 12:42pm WP Lawyer 201 Views 15 Replies

Reservation Module

Most recent by: Markvantilborgh, January 29, 2015, 12:02pm WP Guesthouse 4 Views 0 Replies

direction plugin

Most recent by: oneplus, January 29, 2015, 11:59am WP Directory 3 Views 0 Replies

how to change color of "change around my position" slider ?

Most recent by: nissanbahar, January 29, 2015, 11:58am WP BusinessFinder 13 Views 1 Replies

change font of "recent places" and the content of "items"

Most recent by: nissanbahar, January 29, 2015, 11:58am WP BusinessFinder 15 Views 1 Replies

Fatal Error when Using CSV to WP Import Plugin

Most recent by: mobiz, January 29, 2015, 10:46am WP Directory 3 Views 0 Replies

Reservation Link Form Problem.

Most recent by: freelanz82, January 29, 2015, 6:53am WP Guesthouse 44 Views 6 Replies

Woocommerce product search not function

Most recent by: zikridaud, January 29, 2015, 2:15am WP Directory 38 Views 4 Replies

can't delete gallery image at easy admin

Most recent by: eliaski, January 29, 2015, 2:12am WP BusinessFinder 21 Views 4 Replies

Slider Demo Content not loaded

Most recent by: scottyknoxville, January 28, 2015, 10:54pm WP Doctor+ 5 Views 0 Replies

get dimensions of uploaded item featured image

Most recent by: franci77, January 28, 2015, 8:56pm WP Directory 6 Views 0 Replies

Menus shows categories only

Most recent by: Robur74, January 28, 2015, 7:10pm WP Ristorante 9 Views 0 Replies

Public Display of Support Questions

Most recent by: deltadigital, January 28, 2015, 5:50pm WP BusinessFinder 6 Views 0 Replies

item list columns

Most recent by: DigitalServicesnlc, January 28, 2015, 4:55pm WP Directory 8 Views 0 Replies

After uploading with csv importer item pages shows blank. admin is ok

Most recent by: compermise, January 28, 2015, 3:38pm WP Tour Operator 82 Views 12 Replies

AIT Dashboard general settings causing fatal error and breaking the site.

Most recent by: motivatedm, January 28, 2015, 7:53pm WP Lawyer 42 Views 4 Replies

single map not showing after wordpress upgrade

Most recent by: bonsitemor, January 29, 2015, 11:59am WP Directory 32 Views 5 Replies

change background color in menu

Most recent by: nissanbahar, January 28, 2015, 3:14pm WP BusinessFinder 13 Views 1 Replies

Option not saving

Most recent by: miro, January 28, 2015, 2:59pm WP Directory 39 Views 5 Replies