Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 48 Views 0 Replies

Announcement

Directory changelogs (latest 4.4)

Most recent by: miro, August 20, 2014, 1:28pm WP Directory 13419 Views 47 Replies

Announcement

Business Finder changelog (2.5)

Most recent by: miro, August 13, 2014, 1:54pm WP BusinessFinder 4910 Views 19 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 602 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 486 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1405 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 685 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2666 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1261 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2033 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 9297 Views 48 Replies

Portfolio and multilangage

Most recent by: miro, August 22, 2014, 1:44pm WP Ristorante 73 Views 13 Replies

wpml secondary language & search problems

Most recent by: miro, August 22, 2014, 1:40pm WP Directory 210 Views 10 Replies

Number Item front page

Most recent by: martyn, August 22, 2014, 1:37pm WP BusinessFinder 9 Views 1 Replies

Directory to Business Finder upgrade

Most recent by: martyn, August 22, 2014, 1:35pm WP Directory 12 Views 1 Replies

Export not working

Most recent by: miro, August 22, 2014, 1:34pm WordPress to CSV Export Plugin 27 Views 3 Replies

Question about the two map icon sets

Most recent by: StarFishTrainers, August 22, 2014, 1:31pm WP Directory 19 Views 2 Replies

remove demo comments

Most recent by: miro, August 22, 2014, 1:24pm WP Langwitch 22 Views 4 Replies

AIT Languages

Most recent by: miro, August 22, 2014, 1:08pm WP Solitudo 54 Views 7 Replies

Fatal Error after installing Business Finder theme

Most recent by: miro, August 22, 2014, 1:05pm WP BusinessFinder 42 Views 2 Replies

Search function fails in 4.0 if used from a results page

Most recent by: miro, August 22, 2014, 12:46pm WP Directory 102 Views 12 Replies

Problems with item and location featured items not showing

Most recent by: seanpearse, August 22, 2014, 12:45pm WP Directory 76 Views 8 Replies

translation snippet

Most recent by: kaffeepause, August 22, 2014, 12:02pm WP Doctor 8 Views 1 Replies

Testimonial Image

Most recent by: kaffeepause, August 22, 2014, 11:54am WP Doctor 3 Views 0 Replies

Members page

Most recent by: jsmikus, August 22, 2014, 11:17am WP Langwitch 17 Views 0 Replies

Search box don't display results! URGENT

Most recent by: ivan, August 22, 2014, 10:50am WP Tour Operator 64 Views 6 Replies

single item page shows wrong location on header

Most recent by: ivan, August 22, 2014, 10:44am WP Directory 70 Views 7 Replies

Logo issues

Most recent by: donohuge, August 22, 2014, 10:40am WP Directory 2 Views 0 Replies

ship to a different address Woocommerce

Most recent by: ivan, August 22, 2014, 10:38am WP Arctica 27 Views 4 Replies

font bigger

Most recent by: martyn, August 22, 2014, 10:34am HTML Directory 20 Views 3 Replies

Visual mode not working after theme upgrade

Most recent by: martyn, August 22, 2014, 10:11am WP Directory 39 Views 3 Replies

When using single image on header, using wide, I get a 1 inch space on the right of the image

Most recent by: martyn, August 22, 2014, 9:48am WP Directory 25 Views 3 Replies

uber menu

Most recent by: martyn, August 22, 2014, 9:40am WP Langwitch 53 Views 8 Replies

Hide AIT credits from Facebook!!

Most recent by: manuelpegoraro, August 22, 2014, 9:25am WP Tour Operator 8 Views 0 Replies

Header error

Most recent by: martyn, August 22, 2014, 9:24am WP Directory 42 Views 5 Replies

Main title align=left

Most recent by: ph1, August 22, 2014, 9:11am WP Hobby 1 Views 0 Replies

Reservation module issue

Most recent by: M2theC, August 22, 2014, 9:01am WP Guesthouse 41 Views 3 Replies

Validate search form / bar so at least one of the criteria is supplied!

Most recent by: vikont416, August 22, 2014, 8:44am WP Directory 1 Views 0 Replies

Hello, How can I add Directory Portal WordPress Theme categories to my home screen, like the demo si

Most recent by: Den_mrt, August 22, 2014, 6:56am WP Directory 44 Views 3 Replies

Item images are not being displayed

Most recent by: mikejauregui, August 22, 2014, 3:09am WP BusinessFinder 21 Views 0 Replies