Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge for 6 months:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Change 'item' slug in URL

Most recent by: ademirlo, August 14, 2015, 7:15pm WP Directory+ 346 Views 0 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19782 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 621 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 9167 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1158 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 1155 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 3140 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5793 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2762 Views 0 Replies

Comment moderation Error - Item Author

Most recent by: rocketseven, September 3, 2015, 8:44pm WP Directory+ 8 Views 1 Replies

I use the updated version of the directory theme on my development server, my old Directory Wordpres

Most recent by: jpgthemes, September 3, 2015, 6:42pm WP Directory 44 Views 4 Replies

User roles and shortcode do not work

Most recent by: perkhov, September 3, 2015, 6:26pm WP BusinessFinder 5 Views 0 Replies

Migrate error

Most recent by: pol901pol, September 3, 2015, 6:12pm WP Directory+ 94 Views 10 Replies

Item Category Marker

Most recent by: rakesh1974, September 3, 2015, 5:50pm WP BusinessFinder 2 Views 0 Replies

error WP_head

Most recent by: NickvR, September 3, 2015, 5:25pm WP Blog 4 Views 0 Replies

Item logos not showing

Most recent by: rakesh1974, September 3, 2015, 5:16pm WP BusinessFinder 4 Views 0 Replies

Edit Item Content Missing

Most recent by: AlvinLuo, September 3, 2015, 5:15pm WP Directory+ 3 Views 0 Replies

Demo Import Failed - Hosting co. contacted

Most recent by: BrendaSarg, September 3, 2015, 5:12pm WP Directory+ 24 Views 2 Replies

Modify roles

Most recent by: decamat, September 3, 2015, 4:51pm WP Directory+ 36 Views 2 Replies

Registered User- back-end panel

Most recent by: zlato, September 3, 2015, 4:47pm WP Directory+ 50 Views 3 Replies

Modal window with image & text

Most recent by: zlato, September 3, 2015, 4:38pm WP Directory+ 36 Views 3 Replies

Migration Directory to Directory+ problem

Most recent by: ivan, September 3, 2015, 4:32pm WP Directory+ 32 Views 2 Replies

problems with sidebar and widgets

Most recent by: ivan, September 3, 2015, 4:29pm WP Directory+ 81 Views 6 Replies

Auto complete search function

Most recent by: AlvinLuo, September 3, 2015, 4:29pm WP Directory+ 4 Views 0 Replies

double featured picture

Most recent by: mgansevoort, September 3, 2015, 12:35pm WP Directory+ 8 Views 0 Replies

Amenities in Tour Search

Most recent by: alexex666, September 3, 2015, 12:24pm WP Tour Operator 7 Views 0 Replies

Updated Directory2-Themeforest-1.8

Most recent by: ZoeyFirdos, September 3, 2015, 12:59pm WP Directory 21 Views 1 Replies

infobox traslate

Most recent by: riccardoconetta, September 3, 2015, 12:02pm WP Directory 51 Views 3 Replies

fatal error on mobile

Most recent by: peter, September 3, 2015, 10:40am WP Blog 21 Views 1 Replies

csv importer ignores fields

Most recent by: ulpr, September 3, 2015, 9:52am CSV to WP Import Plugin 6 Views 0 Replies

AIT Import Plugin not working at all can't select file to download

Most recent by: akelsall, September 3, 2015, 9:18am WP BusinessFinder 7 Views 0 Replies

AIT Import Plugin not working at all can't select file to download

Most recent by: akelsall, September 3, 2015, 9:17am WP BusinessFinder 8 Views 0 Replies

My slider is not loading the images!

Most recent by: gabrielmarquesp, September 3, 2015, 7:35am WP Ristorante 11 Views 1 Replies

translate admin

Most recent by: grafrs, September 3, 2015, 3:39am WP Directory+ 8 Views 0 Replies

Rev Slider giving error message when preview and not loading images

Most recent by: LetsGoWebsite, September 3, 2015, 2:26am WP Fairytale 56 Views 4 Replies

Error in some pages after update v2.48

Most recent by: greentec, September 3, 2015, 12:19am WP Guesthouse 33 Views 3 Replies

How I can list all my category on the front page

Most recent by: outsdr, September 2, 2015, 11:33pm WP Directory+ 90 Views 8 Replies

map doesnt show

Most recent by: raydexis, September 2, 2015, 10:34pm WP Directory 9 Views 0 Replies

How do I install my theme ?

Most recent by: escesar, September 2, 2015, 10:01pm WP Directory+ 121 Views 11 Replies

Demo content import: problem with images

Most recent by: mojcustomweb, September 2, 2015, 9:47pm WP Directory+ 17 Views 0 Replies