Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14150 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5584 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 260 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 921 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 690 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1764 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 816 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3095 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1424 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2239 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10228 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1646 Views 0 Replies

Slider does not load on mobile devices

Most recent by: miro, October 23, 2014, 9:51am WP Lawyer 63 Views 5 Replies

Google Maps shortode don`t work on new vers. when short code is inside of a tab.

Most recent by: emilf, October 23, 2014, 9:49am WP Guesthouse 0 Views 0 Replies

It takes about half an hour to trigger user registration email

Most recent by: mohamedkamil, October 23, 2014, 9:47am WP BusinessFinder 0 Views 0 Replies

Item "View more" then wrong map position

Most recent by: miro, October 23, 2014, 9:37am WP BusinessFinder 90 Views 11 Replies

Directory Changelogs Updates

Most recent by: miro, October 23, 2014, 9:33am WP Directory 19 Views 1 Replies

Website is not responsive on mobile device

Most recent by: zoli, October 23, 2014, 9:33am WP Directory 37 Views 3 Replies

Website loading time

Most recent by: zoli, October 23, 2014, 9:31am WP Lawyer 64 Views 9 Replies

DATABASE Backup

Most recent by: zoli, October 23, 2014, 9:29am WP Directory 24 Views 3 Replies

Map pop up doesn´t appear

Most recent by: zoli, October 23, 2014, 9:28am WP Tour Operator 55 Views 5 Replies

Remove section from home page

Most recent by: annabelhunt, October 23, 2014, 9:25am WP Doctor 2 Views 0 Replies

Featured Img Src is blank

Most recent by: miro, October 23, 2014, 9:25am WP BusinessFinder 19 Views 2 Replies

Boxes & frames do not line up

Most recent by: peterdarby, October 23, 2014, 9:21am WP Guesthouse 17 Views 2 Replies

Slider problem

Most recent by: annabelhunt, October 23, 2014, 9:03am WP Doctor 2 Views 0 Replies

reservation / single-ait-dir-item.php and /functions/reservation.php : checkbox required

Most recent by: miro, October 23, 2014, 8:56am WP Tour Operator 20 Views 1 Replies

Get Directions plugin not working

Most recent by: shivrajah, October 23, 2014, 8:54am WP Directory 21 Views 2 Replies

Refund

Most recent by: zlobica, October 23, 2014, 8:54am WP Tour Operator 41 Views 2 Replies

Connection Failed

Most recent by: shivrajah, October 23, 2014, 8:52am WP Directory 20 Views 2 Replies

Tim Thumb issue again

Most recent by: miro, October 23, 2014, 8:41am WP Directory 20 Views 1 Replies

Reservation form background

Most recent by: HelenIngvarsson, October 23, 2014, 8:02am WP Guesthouse 10 Views 0 Replies

Ubermenu Integration

Most recent by: ozdog, October 23, 2014, 6:25am WP Directory 21 Views 2 Replies

How to change the size of the revolution slider?

Most recent by: pearlliang81, October 23, 2014, 4:24am WP BusinessFinder 16 Views 2 Replies

Home Page Single Image Header Issue

Most recent by: pixelgypsy, October 23, 2014, 4:22am WP BusinessFinder 22 Views 2 Replies

I require to turn off mapping completely and remove all related options.

Most recent by: psyissi, October 23, 2014, 1:26am WP Directory 13 Views 0 Replies

Problem with small map in item

Most recent by: rafaGC, October 23, 2014, 1:05am WP Directory 21 Views 2 Replies

Import html into post_content

Most recent by: ozdog, October 23, 2014, 12:53am CSV to WP Import Plugin 81 Views 0 Replies

three issues

Most recent by: jenzdesktop, October 22, 2014, 11:42pm WP Longpage 48 Views 4 Replies

directory-search not working + menu styling missing

Most recent by: deschutterpieter, October 22, 2014, 11:39pm WP Directory 13 Views 1 Replies

Location and items not being found on map

Most recent by: jjersild, October 22, 2014, 11:13pm WP BusinessFinder 22 Views 2 Replies