Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19243 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 421 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8844 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1008 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 978 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2906 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5490 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2619 Views 0 Replies

Migration Problem

Most recent by: julioandrs, July 30, 2015, 4:06pm WP Directory+ 38 Views 4 Replies

installation problem Parse error: syntax error, unexpected T_FUNCTION in /home/comm/www/wp-content/t

Most recent by: therollingball, July 30, 2015, 3:57pm WP Directory+ 15 Views 3 Replies

Assign Items To Users

Most recent by: jhdemicco, July 30, 2015, 3:24pm WP Directory+ 2 Views 0 Replies

Missing Main Page Side Bar after change main category description

Most recent by: wvnfernando, July 30, 2015, 3:12pm WP Directory+ 5 Views 0 Replies

Import problem

Most recent by: MuTPoFaN, July 30, 2015, 3:11pm WP Directory+ 78 Views 9 Replies

AitThemes.Club API Credentials

Most recent by: peter, July 30, 2015, 3:08pm WP Directory+ 69 Views 5 Replies

Rev Slider issues after upgrade

Most recent by: peter, July 30, 2015, 3:02pm WP Directory+ 40 Views 3 Replies

Missing Directory

Most recent by: peter, July 30, 2015, 3:00pm WP Directory+ 19 Views 1 Replies

mouse trap - upgrade or just start from scratch

Most recent by: peter, July 30, 2015, 2:57pm WP Directory+ 30 Views 2 Replies

Theme is slower and Media Library problem

Most recent by: peter, July 30, 2015, 2:50pm WP Directory+ 42 Views 3 Replies

How to edit Subtitle in header section of item post?

Most recent by: peter, July 30, 2015, 2:47pm WP Directory+ 88 Views 1 Replies

You write "You’re able to set up 7 different headers per any page:"

Most recent by: peter, July 30, 2015, 2:32pm WP Directory+ 53 Views 3 Replies

Affiliate program for author

Most recent by: raminaliev, July 30, 2015, 2:16pm WP Blog 4 Views 0 Replies

Importing Items with import/export plugin isn't running properly

Most recent by: roland71, July 30, 2015, 2:46pm WP Directory+ 37 Views 3 Replies

Find address on map without pressing button

Most recent by: roland71, July 30, 2015, 1:58pm WP Directory 25 Views 3 Replies

What does dev mode: on means?

Most recent by: peter, July 30, 2015, 1:54pm WP Directory+ 19 Views 1 Replies

Changing the look of homepage

Most recent by: peter, July 30, 2015, 1:43pm WP Directory+ 22 Views 1 Replies

Help! Why it looks horrible?

Most recent by: Toxa4ka, July 30, 2015, 1:33pm WP Directory+ 7 Views 0 Replies

item slug

Most recent by: peter, July 30, 2015, 1:32pm WP Directory+ 42 Views 3 Replies

opening hours problem on ver 1.3

Most recent by: peter, July 30, 2015, 1:17pm WP Directory+ 24 Views 1 Replies

PHP Fatal Errors

Most recent by: peter, July 30, 2015, 1:12pm WP Directory+ 21 Views 1 Replies

How to change the default map view in header from New York to another Country?

Most recent by: peter, July 30, 2015, 1:07pm WP Directory+ 75 Views 10 Replies

Custom Fields in items

Most recent by: peter, July 30, 2015, 12:52pm WP Directory+ 22 Views 1 Replies

Facebook shortcode not working

Most recent by: peter, July 30, 2015, 12:48pm WP Directory+ 15 Views 1 Replies

Migration Issue

Most recent by: peter, July 30, 2015, 12:44pm WP Directory+ 160 Views 10 Replies

Where's The Support Guys?

Most recent by: Guyella, July 30, 2015, 11:54am WP Directory 9 Views 0 Replies

migrate to new directory+ version

Most recent by: peter, July 30, 2015, 10:05am WP Directory+ 163 Views 4 Replies

Getting "packages.php error on line 12"

Most recent by: brael, July 30, 2015, 9:59am WP Directory+ 6 Views 0 Replies

Main text taking a long time to load

Most recent by: peter, July 30, 2015, 9:57am WP Directory+ 24 Views 2 Replies

Street View is ON but Can't See the Strretview Mode

Most recent by: mobiz, July 30, 2015, 9:49am WP Directory+ 5 Views 0 Replies

Upgrade to Premium Account

Most recent by: mobiz, July 30, 2015, 9:20am WP Directory+ 5 Views 0 Replies

Google map advanced settings

Most recent by: brael, July 30, 2015, 8:52am WP Directory+ 7 Views 0 Replies