Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14216 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5616 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 267 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 938 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 699 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1787 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 826 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3119 Views 0 Replies

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Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1435 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2256 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10268 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1656 Views 0 Replies

Video fullscreen

Most recent by: peter, October 25, 2014, 10:18pm WP Directory 24 Views 4 Replies

Export not working

Most recent by: kingofching, October 25, 2014, 10:17pm WordPress to CSV Export Plugin 15 Views 1 Replies

Lowercase

Most recent by: peter, October 25, 2014, 10:15pm WP Directory 27 Views 3 Replies

Google Maps shortode don`t work on new vers. when short code is inside of a tab.

Most recent by: peter, October 25, 2014, 10:06pm WP Guesthouse 24 Views 3 Replies

Reservation form background

Most recent by: peter, October 25, 2014, 10:01pm WP Guesthouse 39 Views 3 Replies

Home Page Single Image Header Issue

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Geo Location Blue Radius Circle Disappeared Of The Map

Most recent by: peter, October 25, 2014, 9:48pm WP BusinessFinder 83 Views 10 Replies

Problems with icons, pictures, map and Streetview

Most recent by: leal67, October 25, 2014, 9:05pm WP Directory 111 Views 12 Replies

Item header options

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Alert Worfence Security

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Hide Map from category site

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I need help...

Most recent by: cpires, October 25, 2014, 3:36pm WP BusinessFinder 16 Views 2 Replies

responsive tagline "center" doesn´t work?!

Most recent by: miro, October 25, 2014, 2:19pm WP Doctor 19 Views 3 Replies

Asking which plug in will work with template is not plugin support

Most recent by: miro, October 25, 2014, 2:04pm WP Directory 21 Views 1 Replies

Now I am completely screwed this slider revolution

Most recent by: miro, October 25, 2014, 1:59pm WP Directory 28 Views 2 Replies

Revolution Slider Update

Most recent by: miro, October 25, 2014, 1:59pm WP Directory 53 Views 6 Replies

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Problem with mobile display of backend registered user:

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Custom fields not saved

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Most recent by: ichibon, October 25, 2014, 4:44pm WP Directory 114 Views 12 Replies

Nested toggles

Most recent by: tbothner, October 25, 2014, 6:06am WP Tour Operator 18 Views 0 Replies

After clicking a category and a location it still uses the GEO location

Most recent by: FMAB, October 25, 2014, 1:29am WP BusinessFinder 27 Views 5 Replies

Business Finder - Paypal

Most recent by: tstep, October 25, 2014, 1:04am WP BusinessFinder 15 Views 0 Replies

Upgrade to Arctica v2.34

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Featured Img Src is blank

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Search stopped working after update to 4.11

Most recent by: tkeener, October 24, 2014, 10:01pm WP Directory 23 Views 1 Replies