Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 214 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 14841 Views 53 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6151 Views 24 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 577 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1129 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 879 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2038 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 952 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3482 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1581 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2431 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10975 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1784 Views 0 Replies

translation

Most recent by: burakaltinel, November 27, 2014, 10:00am WP Directory 15 Views 2 Replies

HOMEPAGE > MARKERS NOT SHOWING

Most recent by: miro, November 27, 2014, 9:58am WP Directory 26 Views 3 Replies

buddypress no compatible. Any other plugin like this one compatible with directory?

Most recent by: Tampe85, November 27, 2014, 9:57am WP Directory 0 Views 0 Replies

How can I change the colour of the Search Bar in Directory theme

Most recent by: miro, November 27, 2014, 9:56am WP Directory 19 Views 3 Replies

Not working button "own this business"

Most recent by: miro, November 27, 2014, 9:54am WP Directory 58 Views 7 Replies

Item page counter issue

Most recent by: pagineverdi, November 27, 2014, 9:53am WP Directory 21 Views 2 Replies

Responsiveness doesn't work

Most recent by: miro, November 27, 2014, 9:28am WP Directory 34 Views 3 Replies

Items page

Most recent by: miro, November 27, 2014, 9:25am WP Directory 64 Views 11 Replies

Advertising box below the comments

Most recent by: miro, November 27, 2014, 9:21am WP Directory 11 Views 1 Replies

Painfully Slow Site

Most recent by: miro, November 27, 2014, 9:15am WP Directory 13 Views 1 Replies

Align content to center after changing page size to 1200px,and make it show correct in mobile versio

Most recent by: miro, November 27, 2014, 9:07am WP Drivingschool 19 Views 1 Replies

Trouble with Contact form

Most recent by: miro, November 27, 2014, 9:04am WP Drivingschool 35 Views 5 Replies

Testimonial Link and Comment Form

Most recent by: miro, November 27, 2014, 8:55am WP Drivingschool 25 Views 3 Replies

Main menu problems

Most recent by: diana2014, November 27, 2014, 8:48am WP Cartoon 54 Views 5 Replies

Google Webmaster found Error page

Most recent by: khprem, November 27, 2014, 6:32am WP Directory 24 Views 2 Replies

The theme does not work well on mobile

Most recent by: cesargza1, November 27, 2014, 5:37am WP Tour Operator 3 Views 0 Replies

How to include paypal on reservation

Most recent by: cesargza1, November 27, 2014, 5:33am WP Tour Operator 3 Views 0 Replies

image for item

Most recent by: livejak, November 27, 2014, 12:19am WP Directory 222 Views 19 Replies

footer color change?

Most recent by: tstep, November 26, 2014, 10:13pm WP BusinessFinder 7 Views 0 Replies

Problem with Easy Admin login

Most recent by: zero841, November 26, 2014, 10:39pm WP Tour Operator 65 Views 4 Replies

ERR_CONNECTION_RESET on theme activation, even on admin panel

Most recent by: ranto4, November 26, 2014, 9:51pm WP Directory 33 Views 3 Replies

Item map

Most recent by: miro, November 26, 2014, 9:48pm WP Directory 54 Views 6 Replies

background colors not changing in "Recent Place" or "Items" or Leave a review.....

Most recent by: tstep, November 26, 2014, 9:47pm WP BusinessFinder 6 Views 0 Replies

Encoding issue on titles

Most recent by: miro, November 26, 2014, 9:47pm WP Lawyer 31 Views 3 Replies

content loop tag show issue

Most recent by: miro, November 26, 2014, 9:30pm WP Directory 18 Views 1 Replies

Loading Demo Content

Most recent by: miro, November 26, 2014, 9:27pm WP Fairytale 15 Views 1 Replies

THIS is so IMPORTANT: ADD Rich Snippets in Serps

Most recent by: j0schi, November 26, 2014, 8:24pm WP BusinessFinder 54 Views 4 Replies