Please see below some tips on how to resolve your issue
All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.
Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.
Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.
Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.
If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.
Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
We only offer support for our themes
We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.
SUPPORT NOT INCLUDED:
Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.
Directory theme missing on Themeforest
Most recent by: khprem, November 18, 2014, 5:18am WP Directory 214 Views 1 RepliesAnnouncement
Directory changelogs (latest 4.13)
Most recent by: miro, November 14, 2014, 8:06am WP Directory 14841 Views 53 RepliesAnnouncement
Business Finder changelog (2.12)
Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6151 Views 24 RepliesAnnouncement
LANGWITCH theme is available on our www.ait-themes.club website
Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 577 Views 0 RepliesAnnouncement
Directory Extension Plugin for Directory and Business Finder themes
Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1129 Views 0 RepliesAnnouncement
Rent our servers: fast site even with 40k activities with Directory or Business Finder
Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 879 Views 0 RepliesAnnouncement
New Google Map Icons for Directory and Business Finder
Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2038 Views 4 RepliesAnnouncement
Awesome WordPress Hosting from HostAwesome.com (with free plan!)
Most recent by: Martin, May 9, 2014, 10:35am WP Directory 952 Views 0 RepliesAnnouncement
How to correctly create a CSV file
Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3482 Views 0 RepliesAnnouncement
Best Tour Operator sites
Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1581 Views 0 RepliesAnnouncement
Best Directory Sites
Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2431 Views 0 RepliesAnnouncement
Best Business Finder sites
Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10975 Views 48 RepliesAnnouncement
AIT Webdesign Showcase Contest
Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1784 Views 0 Replies
Most recent by: burakaltinel, November 27, 2014, 10:00am WP Directory 15 Views 2 Replies
HOMEPAGE > MARKERS NOT SHOWING
Most recent by: miro, November 27, 2014, 9:58am WP Directory 26 Views 3 Replies
buddypress no compatible. Any other plugin like this one compatible with directory?
Most recent by: Tampe85, November 27, 2014, 9:57am WP Directory 0 Views 0 Replies
How can I change the colour of the Search Bar in Directory theme
Most recent by: miro, November 27, 2014, 9:56am WP Directory 19 Views 3 Replies
Not working button "own this business"
Most recent by: miro, November 27, 2014, 9:54am WP Directory 58 Views 7 Replies
Item page counter issue
Most recent by: pagineverdi, November 27, 2014, 9:53am WP Directory 21 Views 2 Replies
Responsiveness doesn't work
Most recent by: miro, November 27, 2014, 9:28am WP Directory 34 Views 3 Replies
Most recent by: miro, November 27, 2014, 9:25am WP Directory 64 Views 11 Replies
Advertising box below the comments
Most recent by: miro, November 27, 2014, 9:21am WP Directory 11 Views 1 Replies
Painfully Slow Site
Most recent by: miro, November 27, 2014, 9:15am WP Directory 13 Views 1 Replies
Align content to center after changing page size to 1200px,and make it show correct in mobile versio
Most recent by: miro, November 27, 2014, 9:07am WP Drivingschool 19 Views 1 Replies
Trouble with Contact form
Most recent by: miro, November 27, 2014, 9:04am WP Drivingschool 35 Views 5 Replies
Testimonial Link and Comment Form
Most recent by: miro, November 27, 2014, 8:55am WP Drivingschool 25 Views 3 Replies
Main menu problems
Most recent by: diana2014, November 27, 2014, 8:48am WP Cartoon 54 Views 5 Replies
Google Webmaster found Error page
Most recent by: khprem, November 27, 2014, 6:32am WP Directory 24 Views 2 Replies
The theme does not work well on mobile
Most recent by: cesargza1, November 27, 2014, 5:37am WP Tour Operator 3 Views 0 Replies
How to include paypal on reservation
Most recent by: cesargza1, November 27, 2014, 5:33am WP Tour Operator 3 Views 0 Replies
image for item
Most recent by: livejak, November 27, 2014, 12:19am WP Directory 222 Views 19 Replies
footer color change?
Most recent by: tstep, November 26, 2014, 10:13pm WP BusinessFinder 7 Views 0 Replies
Problem with Easy Admin login
Most recent by: zero841, November 26, 2014, 10:39pm WP Tour Operator 65 Views 4 Replies
ERR_CONNECTION_RESET on theme activation, even on admin panel
Most recent by: ranto4, November 26, 2014, 9:51pm WP Directory 33 Views 3 Replies
Most recent by: miro, November 26, 2014, 9:48pm WP Directory 54 Views 6 Replies
background colors not changing in "Recent Place" or "Items" or Leave a review.....
Most recent by: tstep, November 26, 2014, 9:47pm WP BusinessFinder 6 Views 0 Replies
Encoding issue on titles
Most recent by: miro, November 26, 2014, 9:47pm WP Lawyer 31 Views 3 Replies
content loop tag show issue
Most recent by: miro, November 26, 2014, 9:30pm WP Directory 18 Views 1 Replies
Loading Demo Content
Most recent by: miro, November 26, 2014, 9:27pm WP Fairytale 15 Views 1 Replies
THIS is so IMPORTANT: ADD Rich Snippets in Serps
Most recent by: j0schi, November 26, 2014, 8:24pm WP BusinessFinder 54 Views 4 Replies