Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory vs Directory+ feature comparison table

Most recent by: jseneca, August 2, 2015, 6:16pm WP Directory 22 Views 1 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19294 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 436 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8863 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1021 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 994 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2921 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5523 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2636 Views 0 Replies

Issues with my purchase

Most recent by: ndaaezenwa, August 2, 2015, 6:30pm WP Directory 2 Views 0 Replies

purchase code not valid themeforest purchase

Most recent by: peter, August 2, 2015, 5:57pm WP Directory 45 Views 4 Replies

Lost all of my data after updating to the latest version of the Directory theme

Most recent by: peter, August 2, 2015, 5:54pm WP Directory 31 Views 1 Replies

Mobile menu is pushing site to the left.

Most recent by: peter, August 2, 2015, 5:49pm WP Doctor+ 64 Views 8 Replies

Is AIT Themes providing support or not? Please let us know so we don't waste our time here!

Most recent by: peter, August 2, 2015, 5:40pm WP Doctor+ 24 Views 1 Replies

Business finder home page settings

Most recent by: peter, August 2, 2015, 5:31pm WP BusinessFinder 20 Views 1 Replies

Page Builder is still missing and wrong default content

Most recent by: peter, August 2, 2015, 5:24pm WP Directory 22 Views 1 Replies

logos are inconsistent sizes on the category page & business page

Most recent by: peter, August 2, 2015, 5:22pm WP Directory 16 Views 1 Replies

Sales Receipt email modification

Most recent by: peter, August 2, 2015, 5:19pm WP Doctor+ 23 Views 2 Replies

Area search forms - how to change

Most recent by: MD-MUC, August 2, 2015, 4:07pm WP Directory+ 1 Views 0 Replies

Translate backend

Most recent by: gabesz, August 2, 2015, 3:35pm WP Directory+ 2 Views 0 Replies

Page Builder not working in some pages

Most recent by: megapixelsg, August 2, 2015, 3:02pm WP Doctor+ 2 Views 0 Replies

slow pageload

Most recent by: regvf443435t3f, August 2, 2015, 8:57am WP Directory+ 45 Views 2 Replies

PayPal and Easy Admin Purchase.

Most recent by: jseneca, August 2, 2015, 8:22am WP Directory+ 12 Views 0 Replies

Permission for wp-content?

Most recent by: fearRacious, August 2, 2015, 7:12am WP Directory+ 12 Views 0 Replies

There is no option to translate item category and item location

Most recent by: tgfxdesignstudio, August 2, 2015, 5:23am WP Directory 23 Views 2 Replies

show posts filtered by category

Most recent by: hjbezemer, August 2, 2015, 12:46am WP Doctor+ 7 Views 0 Replies

Easy Admin website address problem and others

Most recent by: inmotiva, August 2, 2015, 7:35pm WP Directory+ 20 Views 4 Replies

Video not appearing after selecting 'on' on the sub pages.

Most recent by: alvinrikki, August 1, 2015, 8:33pm WP Directory+ 21 Views 2 Replies

Map Issues On Listing

Most recent by: GraveDigger00, August 1, 2015, 7:02pm WP BusinessFinder 69 Views 8 Replies

Hi there, I want show customize my title bellow icon of item. How to make it?

Most recent by: ColoRichTeam, August 1, 2015, 6:49pm WP Directory+ 6 Views 0 Replies

How to sownload Free skins

Most recent by: semenion, August 1, 2015, 5:58pm WP Guesthouse 9 Views 0 Replies

Theme is slower and Media Library problem

Most recent by: inmotiva, August 1, 2015, 8:04pm WP Directory+ 130 Views 11 Replies

migrate to new directory+ version

Most recent by: peter, August 1, 2015, 4:49pm WP Directory+ 208 Views 6 Replies

easy admin Error

Most recent by: peter, August 1, 2015, 4:47pm WP Directory 39 Views 3 Replies

Find address on map without pressing button

Most recent by: peter, August 1, 2015, 4:17pm WP Directory 32 Views 4 Replies

A few questions

Most recent by: peter, August 1, 2015, 4:01pm WP Lawyer 65 Views 4 Replies

Fatal Error after trying to save pages

Most recent by: peter, August 1, 2015, 3:21pm WP Doctor+ 18 Views 1 Replies

parse error: unclosed block

Most recent by: peter, August 1, 2015, 3:10pm WP Directory 16 Views 1 Replies

Revolution slider on top

Most recent by: peter, August 1, 2015, 3:08pm WP Directory 17 Views 1 Replies

contact form

Most recent by: peter, August 1, 2015, 3:03pm WP Drivingschool 24 Views 2 Replies