Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 265 Views 0 Replies

Announcement

Directory changelogs (latest 4.20)

Most recent by: miro, May 5, 2015, 1:08pm WP Directory 18646 Views 59 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8595 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 881 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 854 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2666 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 3678 Views 4 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5242 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2534 Views 0 Replies

Code is showing up at top of page

Most recent by: oro111, July 7, 2015, 6:08am WP Doctor+ 1 Views 0 Replies

AIT Updater Plugin doesn't work

Most recent by: heidiwelter, July 7, 2015, 3:42am WP Blog 3 Views 0 Replies

How to "activate" the map automatically ?

Most recent by: heidiwelter, July 7, 2015, 2:44am WP Blog 3 Views 0 Replies

how to have the website only in french since ait language is not included in template?

Most recent by: heidiwelter, July 7, 2015, 2:39am WP Blog 4 Views 0 Replies

Can't Even get started - Crashed Site upon Upload

Most recent by: tekgirl, July 7, 2015, 1:37am WP Doctor+ 22 Views 3 Replies

Site disappeared after changing file permissions

Most recent by: ahealth, July 7, 2015, 1:43am WP Directory 55 Views 7 Replies

Have we fixed the major issue of having to click on "find address on map" yet?

Most recent by: magic5950, July 7, 2015, 12:37am CSV to WP Import Plugin 6 Views 0 Replies

Contact form messed up after installing demo content

Most recent by: mmc229, July 6, 2015, 9:01pm WP Doctor+ 5 Views 0 Replies

Unordered list of top-level categories

Most recent by: xtianfab, July 6, 2015, 8:35pm WP Directory 51 Views 6 Replies

Still confused about footer widget area

Most recent by: khprem, July 6, 2015, 8:26pm WP Directory 43 Views 4 Replies

Size of the icons

Most recent by: miro, July 6, 2015, 8:07pm WP Directory 31 Views 4 Replies

Search settings button is missing

Most recent by: miro, July 6, 2015, 8:05pm WP Directory 29 Views 3 Replies

Get Direction Button not appearing on listing page

Most recent by: miro, July 6, 2015, 7:58pm WP Directory 25 Views 4 Replies

Import Demo Content Fail

Most recent by: miro, July 6, 2015, 7:26pm WP Directory 99 Views 10 Replies

Latest News on Your Doctor's Blog

Most recent by: pcpetrou, July 6, 2015, 8:20pm WP Doctor+ 27 Views 4 Replies

Directory and Theme Solitudo

Most recent by: fly-master, July 6, 2015, 4:55pm WP Directory 8 Views 0 Replies

Class 'AitCache' not found

Most recent by: easyhoster, July 6, 2015, 4:31pm WP BusinessFinder 20 Views 2 Replies

import theme options

Most recent by: W4media, July 6, 2015, 4:15pm WP Directory 59 Views 7 Replies

Visual Editor is not Showing..... Featured image not showing

Most recent by: miro, July 6, 2015, 3:33pm WP Directory 79 Views 9 Replies

"categories to show on road" in the plugin GET DIRECTIONS

Most recent by: miro, July 6, 2015, 3:12pm WP Directory 58 Views 4 Replies

& become & in reviews slider on Home Page

Most recent by: romainvincent, July 6, 2015, 3:02pm WP BusinessFinder 17 Views 2 Replies

Making Images Responsive

Most recent by: CrowdAnthem, July 6, 2015, 2:21pm WP Doctor+ 5 Views 0 Replies

Meta key of the items

Most recent by: miro, July 6, 2015, 1:52pm WP Directory 44 Views 4 Replies

Problems with revolution slider

Most recent by: miro, July 6, 2015, 1:50pm WP Directory 92 Views 7 Replies

Is it possible to connect item and news ?

Most recent by: miro, July 6, 2015, 1:48pm WP Directory 60 Views 3 Replies

How can I update the Revolution Slider?

Most recent by: miro, July 6, 2015, 1:42pm WP Directory 49 Views 3 Replies

csv No Parent

Most recent by: miro, July 6, 2015, 1:37pm WP Directory 134 Views 12 Replies

Zoom in map position when adding new item

Most recent by: miro, July 6, 2015, 12:33pm WP Directory 47 Views 3 Replies

update from 2.11 to the newest Version?

Most recent by: Athlon21, July 6, 2015, 11:23am WP Freestyle 6 Views 0 Replies

Youtube video

Most recent by: Eco-Houses, July 6, 2015, 10:40am WP Doctor+ 7 Views 0 Replies

typography changes

Most recent by: Eco-Houses, July 6, 2015, 10:33am WP Doctor+ 7 Views 0 Replies