Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 240 Views 0 Replies

Announcement

Directory changelogs (latest 4.20)

Most recent by: miro, May 5, 2015, 1:08pm WP Directory 18518 Views 59 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8544 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 860 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 828 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2631 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 3633 Views 4 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5189 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2519 Views 0 Replies

Creating a Sticky Column/Widget

Most recent by: miro, July 1, 2015, 1:51pm WP Doctor+ 20 Views 1 Replies

Plugin

Most recent by: AquiestaPR, July 1, 2015, 1:49pm WP Directory 1 Views 0 Replies

Adding Google Analytics VIA header.php

Most recent by: miro, July 1, 2015, 1:44pm WP Doctor+ 20 Views 2 Replies

Fullwidth element portfolio ("Count:1", "Columns:1" & "Text Rows: unlimited or 1") breaks responsive

Most recent by: nbranis, July 1, 2015, 1:44pm WP Doctor+ 49 Views 3 Replies

Testimonials of different lengths

Most recent by: miro, July 1, 2015, 1:43pm WP Doctor+ 25 Views 2 Replies

2 columns in admin

Most recent by: itemm, July 1, 2015, 1:22pm WP Directory 37 Views 4 Replies

Portfolio Grid Display

Most recent by: miro, July 1, 2015, 1:20pm WP Fairytale 73 Views 8 Replies

REQUIRED PHP MEMORY LIMIT 96MB

Most recent by: miro, July 1, 2015, 1:13pm WP Blog 18 Views 1 Replies

several issues, missing icons, non functional buttons ...

Most recent by: ostlog, July 1, 2015, 1:05pm WP Directory 79 Views 6 Replies

Custom CSS overridden by original style

Most recent by: miro, July 1, 2015, 12:31pm WP BusinessFinder 48 Views 3 Replies

Social Share Icons

Most recent by: digitalCode, July 1, 2015, 12:06pm WP Doctor+ 2 Views 0 Replies

export items

Most recent by: enricozetaweb, July 1, 2015, 11:40am WP BusinessFinder 27 Views 2 Replies

Still confused about footer widget area

Most recent by: khprem, July 1, 2015, 10:20am WP Directory 18 Views 2 Replies

Size of the icons

Most recent by: jonybigude, July 1, 2015, 8:40am WP Directory 19 Views 3 Replies

Unordered list of top-level categories

Most recent by: xtianfab, July 1, 2015, 8:28am WP Directory 29 Views 3 Replies

Meta

Most recent by: jonybigude, July 1, 2015, 8:25am WP Directory 14 Views 2 Replies

Search settings button is missing

Most recent by: jonybigude, July 1, 2015, 8:15am WP Directory 21 Views 2 Replies

Can't get the summary reservation form to work - Sports version

Most recent by: dreamxcape, July 1, 2015, 8:08am WP Guesthouse 2 Views 0 Replies

Get Direction Button not appearing on listing page

Most recent by: melodyjarvis, July 1, 2015, 2:39am WP Directory 19 Views 3 Replies

Site disappeared after changing file permissions

Most recent by: ahealth, July 1, 2015, 12:36am WP Directory 32 Views 4 Replies

Warning: fopen(/***/wp-content/themes/directory/ait-cache/_wplatte/_Templates.page-dir-home.php-458c

Most recent by: warezqq2, June 30, 2015, 11:28pm WP Directory 4 Views 0 Replies

Import Demo Content Fail

Most recent by: Wedbykez, June 30, 2015, 10:33pm WP Directory 89 Views 9 Replies

Business finder extra advertsiment spaces

Most recent by: maikartau, June 30, 2015, 10:26pm WP BusinessFinder 42 Views 2 Replies

Image gallery quality

Most recent by: maikartau, June 30, 2015, 10:21pm WP BusinessFinder 5 Views 0 Replies

Blog Page

Most recent by: AquiestaPR, June 30, 2015, 10:13pm WP Directory 52 Views 4 Replies

import theme options

Most recent by: W4media, June 30, 2015, 9:40pm WP Directory 43 Views 5 Replies

Full data download from googleapis

Most recent by: miro, June 30, 2015, 9:00pm WP Directory 35 Views 3 Replies

Visual Editor is not Showing..... Featured image not showing

Most recent by: manishamrod, June 30, 2015, 8:32pm WP Directory 67 Views 8 Replies

Tags in Items

Most recent by: miro, June 30, 2015, 8:18pm WP Directory 42 Views 3 Replies

import default content failed

Most recent by: miro, June 30, 2015, 8:07pm WP Directory 57 Views 3 Replies

Simple way to detect the account type of an item

Most recent by: miro, June 30, 2015, 7:43pm WP Directory 48 Views 3 Replies