Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory vs Directory+ feature comparison table

Most recent by: jseneca, August 2, 2015, 6:16pm WP Directory 34 Views 1 Replies

Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19300 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 438 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8865 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1022 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 997 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2924 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5527 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2637 Views 0 Replies

Reslider conflict with others plugins

Most recent by: peter, August 3, 2015, 10:26am WP Doctor+ 55 Views 6 Replies

All Kinds of Strange Problems with Directory+

Most recent by: Ryan420, August 3, 2015, 10:27am WP Directory+ 3 Views 1 Replies

How can I migrate from WP Directory to WP Directory +

Most recent by: peter, August 3, 2015, 10:22am WP Directory 36 Views 1 Replies

Can I please get the latest revolution slider?

Most recent by: peter, August 3, 2015, 10:21am WP Lawyer 16 Views 1 Replies

"Video Not Found" Revolution Slider, tried full http and shortcode

Most recent by: peter, August 3, 2015, 10:18am WP Lawyer 13 Views 1 Replies

ait languages valid header

Most recent by: peter, August 3, 2015, 10:16am WP Directory 22 Views 1 Replies

Importing Data

Most recent by: caithomas, August 3, 2015, 10:07am WP Directory+ 40 Views 2 Replies

Looking to Download Directory + Theme Themeforest Customer

Most recent by: peter, August 3, 2015, 10:00am WP Directory 45 Views 2 Replies

Header Map Does Not Show on Newly Created "Location" Categories

Most recent by: Ryan420, August 3, 2015, 7:58am WP Directory+ 0 Views 0 Replies

opening hours problem on ver 1.3

Most recent by: sgshell, August 3, 2015, 7:32am WP Directory+ 40 Views 2 Replies

City presentation

Most recent by: brael, August 3, 2015, 9:56am WP Directory+ 5 Views 1 Replies

Directory+ Seems causing our Site to Load very Slow

Most recent by: mobiz, August 3, 2015, 8:26am WP Directory+ 34 Views 3 Replies

Item Hierarchy

Most recent by: brael, August 3, 2015, 2:55am WP Directory+ 2 Views 0 Replies

Spelling mistake

Most recent by: brael, August 3, 2015, 12:51am WP Directory+ 8 Views 1 Replies

Hide author references in posts

Most recent by: andybrazil2014, August 2, 2015, 11:51pm WP Directory+ 11 Views 0 Replies

Issues with my purchase

Most recent by: ndaaezenwa, August 2, 2015, 6:30pm WP Directory 4 Views 0 Replies

purchase code not valid themeforest purchase

Most recent by: peter, August 2, 2015, 5:57pm WP Directory 54 Views 4 Replies

Lost all of my data after updating to the latest version of the Directory theme

Most recent by: peter, August 2, 2015, 5:54pm WP Directory 33 Views 1 Replies

Mobile menu is pushing site to the left.

Most recent by: peter, August 2, 2015, 5:49pm WP Doctor+ 66 Views 8 Replies

Is AIT Themes providing support or not? Please let us know so we don't waste our time here!

Most recent by: peter, August 2, 2015, 5:40pm WP Doctor+ 27 Views 1 Replies

Business finder home page settings

Most recent by: peter, August 2, 2015, 5:31pm WP BusinessFinder 21 Views 1 Replies

Page Builder is still missing and wrong default content

Most recent by: peter, August 2, 2015, 5:24pm WP Directory 23 Views 1 Replies

logos are inconsistent sizes on the category page & business page

Most recent by: peter, August 2, 2015, 5:22pm WP Directory 16 Views 1 Replies

Sales Receipt email modification

Most recent by: peter, August 2, 2015, 5:19pm WP Doctor+ 24 Views 2 Replies

Area search forms - how to change

Most recent by: MD-MUC, August 2, 2015, 4:07pm WP Directory+ 6 Views 0 Replies

Translate backend

Most recent by: gabesz, August 2, 2015, 3:35pm WP Directory+ 4 Views 0 Replies

Page Builder not working in some pages

Most recent by: megapixelsg, August 2, 2015, 3:02pm WP Doctor+ 3 Views 0 Replies

slow pageload

Most recent by: regvf443435t3f, August 2, 2015, 8:57am WP Directory+ 50 Views 2 Replies

PayPal and Easy Admin Purchase.

Most recent by: jseneca, August 2, 2015, 8:22am WP Directory+ 14 Views 0 Replies

Permission for wp-content?

Most recent by: fearRacious, August 2, 2015, 7:12am WP Directory+ 13 Views 0 Replies

There is no option to translate item category and item location

Most recent by: tgfxdesignstudio, August 2, 2015, 5:23am WP Directory 29 Views 2 Replies