Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 222 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 14848 Views 53 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, November 11, 2014, 2:44pm WP BusinessFinder 6165 Views 24 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 609 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1133 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 884 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2042 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 953 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3485 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1582 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2434 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10982 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1787 Views 0 Replies

How to sort location rather than alphabetically

Most recent by: juneluo, November 28, 2014, 4:04am WP BusinessFinder 16 Views 2 Replies

firefox problems

Most recent by: menes_ms, November 27, 2014, 10:24pm WP BusinessFinder 30 Views 5 Replies

CVS Exporter not creating a CVS file -- showing text instead

Most recent by: zoli, November 27, 2014, 10:19pm WP BusinessFinder 58 Views 8 Replies

Search

Most recent by: parodizuleta, November 27, 2014, 10:14pm WP BusinessFinder 3 Views 0 Replies

How do i add word restrictions

Most recent by: miro, November 27, 2014, 10:13pm WP BusinessFinder 30 Views 4 Replies

main search field

Most recent by: miro, November 27, 2014, 10:09pm WP BusinessFinder 25 Views 3 Replies

Group images the way that i want

Most recent by: miro, November 27, 2014, 10:03pm WP Freestyle 104 Views 7 Replies

Google tracking non working+thumb not showing in footer

Most recent by: miro, November 27, 2014, 9:58pm WP BusinessFinder 70 Views 8 Replies

Picture Gallery Upload for User Submitted Items

Most recent by: miro, November 27, 2014, 9:51pm Directory & Business Finder Extension Plugin 14 Views 1 Replies

Link website

Most recent by: miro, November 27, 2014, 9:48pm Directory & Business Finder Extension Plugin 8 Views 1 Replies

Euro Symbol for Price

Most recent by: miro, November 27, 2014, 9:40pm WP Ristorante 11 Views 1 Replies

Revolution Slider is not working properly

Most recent by: jafffri, November 27, 2014, 9:36pm WP BusinessFinder 50 Views 7 Replies

Problems with sorting program locations

Most recent by: miro, November 27, 2014, 9:32pm WP Foocamp 29 Views 2 Replies

TEL and Email not display correctly

Most recent by: portacv, November 27, 2014, 9:28pm WP Doctor 3 Views 0 Replies

add new item - how to make it compulsory to fill certain fields

Most recent by: baharash, November 27, 2014, 7:48pm WP BusinessFinder 13 Views 2 Replies

remove package option field from registration page

Most recent by: baharash, November 27, 2014, 7:46pm WP BusinessFinder 23 Views 2 Replies

Update Revolution Slider

Most recent by: gutoderschlecht, November 27, 2014, 6:53pm WP Directory 2 Views 0 Replies

How to use "Example Content Shortcode"?

Most recent by: iuliantoma, November 27, 2014, 6:48pm WP Tour Operator 6 Views 0 Replies

search result options - but no contact details seen

Most recent by: gutoderschlecht, November 27, 2014, 6:22pm Directory & Business Finder Extension Plugin 30 Views 2 Replies

Fatal error

Most recent by: IPT34, November 27, 2014, 6:06pm WP BusinessFinder 19 Views 2 Replies

Error label booking

Most recent by: zero841, November 27, 2014, 6:03pm WP Tour Operator 7 Views 0 Replies

Responsiveness

Most recent by: ph1, November 27, 2014, 5:52pm WP Hobby 19 Views 2 Replies

Child Theme tour-search.php edits not overriding Parent Theme

Most recent by: MrWestern, November 27, 2014, 5:19pm WP Tour Operator 21 Views 2 Replies

[error] Unexpected '"\n type: c' on line 46, column 39.

Most recent by: burakaltinel, November 27, 2014, 5:14pm WP Directory 5 Views 0 Replies

Problem s prihlasenim

Most recent by: miro, November 27, 2014, 4:31pm WP Directory 11 Views 1 Replies

footer color change?

Most recent by: miro, November 27, 2014, 4:26pm WP BusinessFinder 13 Views 1 Replies

Paypal payments are not registering in PayPal and users come in as subscribers

Most recent by: Mocs69, November 27, 2014, 4:25pm WP BusinessFinder 17 Views 2 Replies