Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge for 6 months:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Ait Toolkit 1.7.3 update - IMPORTANT

Most recent by: estebanbarrientos, October 7, 2015, 4:13am WP Directory+ 136 Views 1 Replies


Change 'item' slug in URL

Most recent by: ademirlo, August 14, 2015, 7:15pm WP Directory+ 670 Views 0 Replies


Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 20356 Views 62 Replies


Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 802 Views 0 Replies


Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 9478 Views 29 Replies


Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1305 Views 2 Replies


Over 10k new icons for our directory wordpress themes available from

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 1314 Views 0 Replies


Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 3408 Views 0 Replies


How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 6119 Views 0 Replies


AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2892 Views 0 Replies

Rev Slider on item page not zooming in

Most recent by: warezqq2, October 8, 2015, 11:15pm WP Directory 0 Views 0 Replies

Size of Images

Most recent by: Alexanderchamorro, October 8, 2015, 11:06pm WP BusinessFinder 0 Views 0 Replies

Revolution Slider Missing Arrows

Most recent by: keg, October 8, 2015, 9:45pm WP Freestyle 10 Views 2 Replies

Zip code radius search

Most recent by: jennamessier, October 8, 2015, 8:48pm WP Directory+ 16 Views 2 Replies

Showing Custom Field values on Single Post Page

Most recent by: digi57, October 8, 2015, 8:03pm WP Blog 17 Views 2 Replies

Version 1.16 Map issue

Most recent by: julioandrs, October 8, 2015, 6:37pm WP Directory+ 8 Views 1 Replies

Demo Content Issues

Most recent by: peter, October 8, 2015, 5:38pm WP Directory+ 40 Views 3 Replies

Can't find degfaultcontent-export.xml file

Most recent by: hiteshsaikar, October 8, 2015, 5:33pm WP Directory+ 2 Views 0 Replies

How to hide the "I agree with terms and conditions" check box in widget within page builder?

Most recent by: peter, October 8, 2015, 5:31pm WP Directory+ 22 Views 3 Replies


Most recent by: peter, October 8, 2015, 5:23pm WP Directory+ 17 Views 1 Replies

Still no item image please help

Most recent by: peter, October 8, 2015, 5:21pm WP Directory+ 25 Views 2 Replies

Activate automatic updates manually via FTP AIT Languages

Most recent by: Poignonec, October 8, 2015, 5:19pm WP Doctor+ 24 Views 2 Replies

Visual editor not working

Most recent by: peter, October 8, 2015, 5:13pm WP Directory 20 Views 1 Replies

Directory+ Load Times

Most recent by: akhundov, October 8, 2015, 5:13pm WP Directory+ 5 Views 0 Replies

price list, carousel, Items list size

Most recent by: peter, October 8, 2015, 5:08pm WP Directory+ 21 Views 2 Replies

Need download of theme - not showing up in downloads anymore

Most recent by: peter, October 8, 2015, 5:05pm WP Freestyle 13 Views 1 Replies

The migration from the old template to the Directory +

Most recent by: chilli-pro, October 8, 2015, 5:04pm WP Directory+ 6 Views 1 Replies

Google maps search results along with my entries?

Most recent by: peter, October 8, 2015, 4:59pm WP Directory+ 23 Views 2 Replies

Important security fix

Most recent by: peter, October 8, 2015, 4:56pm WP Drivingschool 17 Views 1 Replies

search results siderbar

Most recent by: peter, October 8, 2015, 4:53pm WP Directory+ 17 Views 1 Replies

Search Results Page

Most recent by: peter, October 8, 2015, 4:52pm WP Directory+ 15 Views 1 Replies

Slow Search Loading

Most recent by: caithomas, October 8, 2015, 4:51pm WP Directory+ 4 Views 0 Replies

Mail text after register with bank transfer

Most recent by: peter, October 8, 2015, 4:47pm WP Directory+ 10 Views 1 Replies

WP update error

Most recent by: peter, October 8, 2015, 4:33pm WP Lawyer 11 Views 1 Replies

I installed the theme (have not activated it yet) but in the Live Preview, no CSS is loading.

Most recent by: LoudMouthSoup, October 8, 2015, 4:22pm WP Directory+ 10 Views 0 Replies

problems with contact form

Most recent by: Alejort, October 8, 2015, 4:08pm WP Directory+ 3 Views 0 Replies

Troubleshooting after WP update

Most recent by: fabico, October 8, 2015, 3:19pm WP BusinessFinder 5 Views 0 Replies

Problem with item listing both in backend and in front end

Most recent by: peter, October 8, 2015, 2:54pm WP Directory+ 19 Views 1 Replies

translate admin

Most recent by: santa, October 8, 2015, 2:53pm WP Directory+ 169 Views 10 Replies

Google Maps Business View

Most recent by: peter, October 8, 2015, 1:54pm WP Directory+ 68 Views 10 Replies