Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14307 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5737 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 286 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 969 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 719 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1823 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 841 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3177 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1456 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2282 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10408 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1672 Views 0 Replies

Default image for those items without any image

Most recent by: heyram, November 1, 2014, 12:39am WP Directory 26 Views 2 Replies

Directory Theme Error on Mobile

Most recent by: dave_steepmedia, October 31, 2014, 11:34pm WP Directory 17 Views 1 Replies

About the Mulitilingual feature

Most recent by: rallp39, October 31, 2014, 10:37pm WP BusinessFinder 7 Views 0 Replies

Streetview CSV Import setting/field/value?

Most recent by: chrisparksaz, October 31, 2014, 9:37pm WP Directory 3 Views 0 Replies

Items not showing in Category list. And map not showing on main page

Most recent by: chrisparksaz, October 31, 2014, 9:33pm WP Directory 21 Views 2 Replies

Theme Update

Most recent by: AllisonTurner, October 31, 2014, 9:04pm WP BusinessFinder 4 Views 0 Replies

Advertising area 1 above top bar acting strange

Most recent by: jtrueman, October 31, 2014, 7:11pm WP BusinessFinder 62 Views 5 Replies

Problem with updates

Most recent by: msbllc, October 31, 2014, 7:00pm WP Doctor 8 Views 0 Replies

Show Categories and Sub Categories on Home Page

Most recent by: trishah, October 31, 2014, 6:54pm WP Directory 24 Views 1 Replies

social media icons

Most recent by: rubensolis, October 31, 2014, 6:42pm WP Tour Operator 28 Views 4 Replies

Reservation form background

Most recent by: HelenIngvarsson, October 31, 2014, 6:30pm WP Guesthouse 75 Views 8 Replies

Thumbnail not showing

Most recent by: miro, October 31, 2014, 5:51pm WP Directory 48 Views 8 Replies

Where is the file to change Author from AIT to our website?

Most recent by: lequnia, October 31, 2014, 5:39pm WP BusinessFinder 20 Views 2 Replies

reservation / single-ait-dir-item.php and /functions/reservation.php : checkbox required

Most recent by: kameliendame, October 31, 2014, 5:39pm WP Tour Operator 45 Views 2 Replies

I need help...

Most recent by: miro, October 31, 2014, 4:33pm WP BusinessFinder 112 Views 13 Replies

Room Viewer - WPML plugin - Error link room in languages

Most recent by: lasgachas, October 31, 2014, 4:24pm WP Guesthouse 16 Views 0 Replies

Calendar Event with PayPal Feature

Most recent by: blissfulprints, October 31, 2014, 3:28pm WP BusinessFinder 24 Views 2 Replies

Creating a Landing Page with Business Finder

Most recent by: zoli, October 31, 2014, 2:16pm WP BusinessFinder 19 Views 1 Replies

Centering Picture for single item page and search keywords box

Most recent by: zoli, October 31, 2014, 2:14pm WP BusinessFinder 28 Views 1 Replies

Widget on Home Page not working

Most recent by: 20Bman06, November 1, 2014, 1:08am WP BusinessFinder 32 Views 3 Replies

Location Centering/Zoom in

Most recent by: csabatka1, October 31, 2014, 2:10pm WP Directory 16 Views 0 Replies

Slider Setup

Most recent by: miro, October 31, 2014, 2:06pm WP Drivingschool 48 Views 5 Replies

BusinessFinder Update V2.12

Most recent by: miro, October 31, 2014, 2:00pm WP BusinessFinder 80 Views 5 Replies

image for item

Most recent by: livejak, October 31, 2014, 1:54pm WP Directory 74 Views 8 Replies

Blank Dashboard Page

Most recent by: miro, October 31, 2014, 1:49pm WP Doctor 46 Views 5 Replies

After clicking a category and a location it still uses the GEO location

Most recent by: miro, October 31, 2014, 1:44pm WP BusinessFinder 61 Views 11 Replies

Header map disapear after creating .PO file

Most recent by: miro, October 31, 2014, 1:42pm WP BusinessFinder 116 Views 10 Replies

Map icon position on click

Most recent by: miro, October 31, 2014, 1:17pm WP BusinessFinder 54 Views 5 Replies