Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19273 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 429 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8854 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 1014 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 989 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2911 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5507 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2626 Views 0 Replies

Missing Main Page Sidebar

Most recent by: wvnfernando, August 1, 2015, 5:51am WP Directory 2 Views 0 Replies

There is no option to translate item category and item location

Most recent by: tgfxdesignstudio, August 1, 2015, 2:59am WP Directory 1 Views 0 Replies

Hide index.php from permalink URLs

Most recent by: tombrew, July 31, 2015, 10:45pm WP Directory 51 Views 2 Replies

Video not appearing after selecting 'on' on the sub pages.

Most recent by: alvinrikki, July 31, 2015, 8:12pm WP Directory+ 4 Views 0 Replies

Theme is not working at all and I got no replies

Most recent by: MD-MUC, July 31, 2015, 8:04pm WP Directory+ 4 Views 0 Replies

Responsive problem

Most recent by: do915, July 31, 2015, 8:00pm WP Doctor+ 4 Views 0 Replies

How to add option Follow/Followed?

Most recent by: zlato, July 31, 2015, 6:54pm WP Blog 29 Views 3 Replies

Widget

Most recent by: pronzevalle, July 31, 2015, 5:11pm WP Directory+ 8 Views 0 Replies

Affiliate program for author

Most recent by: zlato, July 31, 2015, 5:02pm WP Blog 20 Views 1 Replies

admin assign Items a package and search priority

Most recent by: Onelemon, July 31, 2015, 4:53pm WP Directory+ 6 Views 0 Replies

Have problem with edit language strings

Most recent by: zlato, July 31, 2015, 4:49pm WP Blog 53 Views 6 Replies

members own email

Most recent by: hjbezemer, July 31, 2015, 11:53pm WP Doctor+ 35 Views 3 Replies

Problems with item import while using CSV Import / Export plugin

Most recent by: roland71, July 31, 2015, 3:17pm WP Directory+ 5 Views 0 Replies

TOP URGENT!!! Portfolio is BROKEN!!!!!!!!!!!!!!!!!!!

Most recent by: digitalCode, July 31, 2015, 3:16pm WP Doctor+ 40 Views 2 Replies

(Front End) Language is always switching to English even though German is default

Most recent by: hier, July 31, 2015, 4:18pm WP Doctor+ 9 Views 1 Replies

Pixelated images

Most recent by: omas, July 31, 2015, 3:11pm WP Directory 5 Views 0 Replies

How to delete set position map?

Most recent by: peter, July 31, 2015, 3:07pm WP Directory 24 Views 2 Replies

Change Search Bar Terms

Most recent by: jhdemicco, July 31, 2015, 3:05pm WP Directory+ 9 Views 0 Replies

Wordpress to CSV Export Plugin Not Working, Blank Screen

Most recent by: peter, July 31, 2015, 3:04pm WordPress to CSV Export Plugin 41 Views 2 Replies

Archives word appears in my titles

Most recent by: peter, July 31, 2015, 2:58pm WP Directory 36 Views 2 Replies

Class 'WpLatte' not found

Most recent by: peter, July 31, 2015, 2:51pm WP BusinessFinder 31 Views 1 Replies

Importing locations

Most recent by: peter, July 31, 2015, 2:50pm CSV to WP Import Plugin 44 Views 6 Replies

Error Fatal error: Out of memory (allocated 34078720) (tried to allocate 334338 bytes) in Fatal erro

Most recent by: omas, July 31, 2015, 2:45pm WP Directory+ 28 Views 2 Replies

get_room_category not show rooms with WPML 3.1.8

Most recent by: jorgedaestrada, July 31, 2015, 2:43pm WP Guesthouse 23 Views 2 Replies

CSV Export

Most recent by: peter, July 31, 2015, 2:42pm WP Directory 27 Views 2 Replies

Add purchase code of themeforest

Most recent by: jorgedaestrada, July 31, 2015, 2:41pm WP Guesthouse 37 Views 2 Replies

How to 'format the service content'?

Most recent by: peter, July 31, 2015, 2:36pm WP Doctor+ 20 Views 1 Replies

How to 'static display of the whole team'?

Most recent by: peter, July 31, 2015, 2:34pm WP Doctor+ 23 Views 1 Replies

Show Slider On Phone

Most recent by: miked1983, July 31, 2015, 2:34pm WP Lawyer 24 Views 2 Replies

Some businesses don't show on the map

Most recent by: peter, July 31, 2015, 2:28pm WP BusinessFinder 25 Views 1 Replies

Theme purchace diffrent to actual demo

Most recent by: peter, July 31, 2015, 2:15pm WP BusinessFinder 39 Views 2 Replies

Can I choose what items to show on map

Most recent by: ra_, July 31, 2015, 2:15pm WP Directory+ 7 Views 0 Replies