Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro

Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 72 Views 0 Replies

Announcement

Directory changelogs (latest 4.15)

Most recent by: miro, January 12, 2015, 9:22am WP Directory 15640 Views 54 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6876 Views 25 Replies

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 646 Views 1 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 1216 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1543 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1218 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2510 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1160 Views 0 Replies

Announcement

How to correctly create a CSV file

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Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1818 Views 0 Replies

Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1992 Views 0 Replies

shortcodes buttons

Most recent by: FredMichel, January 27, 2015, 3:43am WP Hobby 2 Views 0 Replies

HOW can I have a 4 column footer side by side and not over lapping?

Most recent by: azpublishing, January 27, 2015, 3:40am WP Lawyer 10 Views 1 Replies

When using the search field the resulting page loads with the slider NOT FOUND

Most recent by: azpublishing, January 27, 2015, 3:40am WP Lawyer 11 Views 1 Replies

revolution slider on keywords tags pages/posts

Most recent by: azpublishing, January 27, 2015, 3:39am WP Lawyer 19 Views 2 Replies

custom menu

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Recent post widget

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Blank Page on Front page - Admin site working fine

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reservation widget with multi choice

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Most recent by: philson, January 26, 2015, 11:53pm WP Foocamp 61 Views 0 Replies

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Items Columns Size

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Most recent by: artimediali, January 26, 2015, 7:41pm WP Directory 25 Views 3 Replies

Removing the Upgrade Option and Upgrade Button in Easy Admin Account

Most recent by: portalmedikaindonesia, January 26, 2015, 6:26pm WP Directory 5 Views 0 Replies

custom field without plugin whether it will be lost when the theme updates ?

Most recent by: portalmedikaindonesia, January 26, 2015, 6:18pm WP Directory 48 Views 3 Replies

Hacked please help me fast

Most recent by: gravel22, January 26, 2015, 4:59pm WP Directory 32 Views 2 Replies

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Adding Header Menus.

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Most recent by: gazza777, January 26, 2015, 4:34pm WP Doctor+ 6 Views 0 Replies

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Most recent by: compermise, January 26, 2015, 2:18pm WP Tour Operator 46 Views 6 Replies

tn.php problem

Most recent by: dWorkNL, January 26, 2015, 1:44pm WP Directory 30 Views 3 Replies