Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.


Third-party plugins, WordPress support (Use forums), Addition of new features, Extending default theme features, Theme modifications and customizations.


Migration plugin from Directory and Business Finder to City Guide theme available free of charge fro

Most recent by: Martin, January 19, 2015, 5:10pm WP Directory 72 Views 0 Replies


Directory changelogs (latest 4.15)

Most recent by: miro, January 12, 2015, 9:22am WP Directory 15640 Views 54 Replies


Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6876 Views 25 Replies


Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 646 Views 1 Replies


LANGWITCH theme is available on our website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 1216 Views 0 Replies


Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1543 Views 0 Replies


Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1218 Views 0 Replies


New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2510 Views 4 Replies


Awesome WordPress Hosting from (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1160 Views 0 Replies


How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3954 Views 0 Replies


Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1818 Views 0 Replies


Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2724 Views 0 Replies


Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 11925 Views 48 Replies


AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1992 Views 0 Replies

shortcodes buttons

Most recent by: FredMichel, January 27, 2015, 3:43am WP Hobby 2 Views 0 Replies

HOW can I have a 4 column footer side by side and not over lapping?

Most recent by: azpublishing, January 27, 2015, 3:40am WP Lawyer 10 Views 1 Replies

When using the search field the resulting page loads with the slider NOT FOUND

Most recent by: azpublishing, January 27, 2015, 3:40am WP Lawyer 11 Views 1 Replies

revolution slider on keywords tags pages/posts

Most recent by: azpublishing, January 27, 2015, 3:39am WP Lawyer 19 Views 2 Replies

custom menu

Most recent by: azpublishing, January 27, 2015, 3:37am WP Lawyer 3 Views 0 Replies

Recent post widget

Most recent by: velenceitoinfo, January 27, 2015, 1:46am WP Tour Operator 74 Views 0 Replies

Blank Page on Front page - Admin site working fine

Most recent by: Media_Express, January 27, 2015, 12:34am WP Directory 5 Views 0 Replies

reservation widget with multi choice

Most recent by: feelblu3, January 27, 2015, 12:30am WP Ristorante 7 Views 0 Replies

Missing blog page and posts

Most recent by: philson, January 26, 2015, 11:53pm WP Foocamp 61 Views 0 Replies

Option not saving

Most recent by: Tanaphone, January 26, 2015, 10:01pm WP Directory 5 Views 0 Replies

Items Columns Size

Most recent by: krisspao, January 26, 2015, 10:00pm WP BusinessFinder 20 Views 2 Replies

Remove author meta "aithemes,com" when posting to social media

Most recent by: ozdog, January 26, 2015, 8:39pm WP Directory 106 Views 2 Replies

AdSense Ads - Background color around ads

Most recent by: tokyobob, January 27, 2015, 1:26am WP Directory 28 Views 4 Replies

Slider on homepage not showing images

Most recent by: RdeKruijf, January 26, 2015, 6:51pm WP Guesthouse 79 Views 4 Replies

Best settings for map in the search results page?

Most recent by: artimediali, January 26, 2015, 7:41pm WP Directory 25 Views 3 Replies

Removing the Upgrade Option and Upgrade Button in Easy Admin Account

Most recent by: portalmedikaindonesia, January 26, 2015, 6:26pm WP Directory 5 Views 0 Replies

custom field without plugin whether it will be lost when the theme updates ?

Most recent by: portalmedikaindonesia, January 26, 2015, 6:18pm WP Directory 48 Views 3 Replies

Hacked please help me fast

Most recent by: gravel22, January 26, 2015, 4:59pm WP Directory 32 Views 2 Replies

Can't find responsive.css file

Most recent by: philson, January 26, 2015, 4:52pm WP Foocamp 366 Views 38 Replies

Adding Header Menus.

Most recent by: natbeautylounge, January 26, 2015, 4:41pm WP BusinessFinder 6 Views 0 Replies

Internal Server Error

Most recent by: gazza777, January 26, 2015, 4:34pm WP Doctor+ 6 Views 0 Replies

"Read More" on static front homepage

Most recent by: tfbpa, January 26, 2015, 4:10pm WP Tour Operator 12 Views 0 Replies

How to display member description

Most recent by: jashaw, January 26, 2015, 3:30pm WP Doctor 21 Views 2 Replies

Rename Locations on the homepage

Most recent by: jornk1, January 26, 2015, 2:59pm WP Directory 5 Views 0 Replies

After uploading with csv importer item pages shows blank. admin is ok

Most recent by: compermise, January 26, 2015, 2:18pm WP Tour Operator 46 Views 6 Replies

tn.php problem

Most recent by: dWorkNL, January 26, 2015, 1:44pm WP Directory 30 Views 3 Replies