Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14150 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5588 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 260 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 921 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 691 Views 0 Replies

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New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1764 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 817 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3095 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1424 Views 0 Replies

Announcement

Best Directory Sites

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Announcement

Best Business Finder sites

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Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1647 Views 0 Replies

Video fullscreen

Most recent by: stephenshortt, October 23, 2014, 11:16am WP Directory 0 Views 0 Replies

Remove Categories and posting Information

Most recent by: sofyanhuntoyungo, October 23, 2014, 11:15am WP BusinessFinder 1 Views 0 Replies

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Most recent by: marcos10soares, October 23, 2014, 11:14am WP BusinessFinder 1 Views 0 Replies

Tim Thumb issue again

Most recent by: stephenshortt, October 23, 2014, 11:09am WP Directory 26 Views 2 Replies

failed to import

Most recent by: baddyz, October 23, 2014, 10:43am WP Drivingschool 115 Views 12 Replies

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Most recent by: shivrajah, October 23, 2014, 10:30am WP Directory 31 Views 4 Replies

Refund

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Blog image, thumb image dimension

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How to change the size of the revolution slider?

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A few bugs

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Import html into post_content

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Contact owner button to be shown without the Email address shown on the page

Most recent by: peter, October 23, 2014, 10:03am WP Directory 42 Views 5 Replies

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Most recent by: miro, October 23, 2014, 9:59am WP Lawyer 55 Views 8 Replies

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Most recent by: emilf, October 23, 2014, 9:49am WP Guesthouse 2 Views 0 Replies

It takes about half an hour to trigger user registration email

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Item "View more" then wrong map position

Most recent by: miro, October 23, 2014, 9:37am WP BusinessFinder 90 Views 11 Replies

Directory Changelogs Updates

Most recent by: miro, October 23, 2014, 9:33am WP Directory 19 Views 1 Replies

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Most recent by: zoli, October 23, 2014, 9:33am WP Directory 38 Views 3 Replies

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