Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.12)

Most recent by: miro, December 13, 2014, 1:35pm WP BusinessFinder 6431 Views 25 Replies

Announcement

Directory theme missing on Themeforest

Most recent by: khprem, November 18, 2014, 5:18am WP Directory 428 Views 1 Replies

Announcement

Directory changelogs (latest 4.13)

Most recent by: miro, November 14, 2014, 8:06am WP Directory 15099 Views 53 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 863 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 1270 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 1041 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 2224 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 1036 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3659 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1672 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2549 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 11407 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1874 Views 0 Replies

Error Messages After Update Wordpress

Most recent by: maironpvh, December 20, 2014, 12:25pm WP BusinessFinder 3 Views 0 Replies

Images for Items does not work with https:// address

Most recent by: zoli, December 20, 2014, 10:41am WP BusinessFinder 73 Views 7 Replies

Location map does not show in Tour Operator

Most recent by: miro, December 20, 2014, 10:36am WP Tour Operator 26 Views 3 Replies

Search widget covers map items (bug)

Most recent by: hrmsthailand, December 20, 2014, 10:36am WP Tour Operator 4 Views 0 Replies

Featured image and Icons not showing

Most recent by: miro, December 20, 2014, 10:16am WP Directory 29 Views 5 Replies

Single item map not centered.

Most recent by: micutzug, December 20, 2014, 10:14am WP Directory 79 Views 12 Replies

Can't find responsive.css file

Most recent by: miro, December 20, 2014, 10:10am WP Foocamp 121 Views 16 Replies

Revolution Slider update to 4.6.5?

Most recent by: miro, December 20, 2014, 9:43am WP Arctica 8 Views 1 Replies

Slider update

Most recent by: miro, December 20, 2014, 9:39am WP Doctor 8 Views 1 Replies

Want to hide featured image area

Most recent by: placidway, December 19, 2014, 11:42pm WP BusinessFinder 4 Views 0 Replies

New User Default Role

Most recent by: Bstoff83, December 19, 2014, 10:42pm WP Directory 4 Views 0 Replies

I am getting error "Illegal string offset 'field'" when i search

Most recent by: clubtuki, December 19, 2014, 9:58pm WP Directory 21 Views 2 Replies

text missplaced in column after update

Most recent by: chioibasu, December 19, 2014, 8:31pm WP Doctor 5 Views 0 Replies

Slider Text not correct color

Most recent by: blueturnaround, December 19, 2014, 8:28pm WP Lawyer 4 Views 0 Replies

No location detection, map keeps buffering

Most recent by: andnik1998, December 19, 2014, 7:32pm WP BusinessFinder 32 Views 4 Replies

Error on Media Upload

Most recent by: infinnitum, December 19, 2014, 7:18pm WP Directory 4 Views 0 Replies

Please setup exactly as demo

Most recent by: alfie20088, December 19, 2014, 7:07pm WP Freestyle 5 Views 0 Replies

"Item Image" not showing on pages and map.

Most recent by: therica, December 19, 2014, 7:01pm WP BusinessFinder 51 Views 7 Replies

How add custom font styles in Lawyer theme

Most recent by: placidway, December 19, 2014, 6:24pm WP BusinessFinder 12 Views 1 Replies

Room category translate Issue

Most recent by: miro, December 19, 2014, 6:00pm WP Guesthouse 50 Views 7 Replies

Position Finder, Languages!

Most recent by: imbacorp, December 19, 2014, 5:51pm WP Directory 4 Views 0 Replies

Upload local massively!

Most recent by: imbacorp, December 19, 2014, 5:48pm WP Directory 5 Views 0 Replies

Image size

Most recent by: tine2013, December 19, 2014, 5:45pm WP BusinessFinder 24 Views 2 Replies

Automatic Registration Help

Most recent by: imbacorp, December 19, 2014, 5:43pm WP Directory 42 Views 2 Replies

WPML integration

Most recent by: tine2013, December 19, 2014, 5:41pm WP BusinessFinder 70 Views 7 Replies

"Login" by default not "Register"

Most recent by: Cbreeden, December 19, 2014, 5:34pm WP Directory 53 Views 4 Replies

toggles and features doesnt work

Most recent by: miro, December 19, 2014, 5:32pm WP Fairytale 29 Views 3 Replies