Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Business Finder changelog (2.3)

Most recent by: miro, July 26, 2014, 10:53am WP BusinessFinder 4497 Views 18 Replies

Announcement

Directory changelogs (latest 4.0)

Most recent by: zoli, July 18, 2014, 10:03am WP Directory 12754 Views 44 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 383 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 332 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1136 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 566 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 2396 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1140 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 1859 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 8514 Views 48 Replies

Portfolio - link to another page

Most recent by: nowcio, July 29, 2014, 10:31pm WP Solitudo 2 Views 0 Replies

Portfolio - different behaviour in Chrome and IE9

Most recent by: nowcio, July 29, 2014, 10:23pm WP Solitudo 0 Views 0 Replies

Problem with visual editor

Most recent by: danweb, July 29, 2014, 10:12pm WP Lawyer 6 Views 1 Replies

Featured Images not working. This includes the icons for items on the homepages,featured images on a

Most recent by: iConnectedMedia, July 29, 2014, 10:12pm WP Directory 9 Views 1 Replies

Theme and Admin Panel Translation

Most recent by: albertrosenberg, July 29, 2014, 9:58pm WP BusinessFinder 5 Views 0 Replies

Problem with editor

Most recent by: danweb, July 29, 2014, 9:54pm WP Lawyer 1 Views 0 Replies

enque script

Most recent by: zoli, July 29, 2014, 9:48pm WP Directory 16 Views 3 Replies

Extension Plugin: JPG Gallary Images in Items Appear Horribly Grainy When Viewed With Mobile Browse

Most recent by: zoli, July 29, 2014, 9:47pm WP Directory 22 Views 3 Replies

Advertising

Most recent by: zoli, July 29, 2014, 9:44pm WP Directory 7 Views 1 Replies

Testimonials Page

Most recent by: zoli, July 29, 2014, 9:43pm WP Doctor 6 Views 1 Replies

How possible to turn Directory into an app?

Most recent by: zoli, July 29, 2014, 9:41pm WP Directory 6 Views 1 Replies

Main menu broken after update to v2.3

Most recent by: webdesignwizards, July 29, 2014, 9:21pm WP BusinessFinder 43 Views 3 Replies

White Space Between Grid Portfolio on Home Page

Most recent by: erivas777, July 29, 2014, 9:07pm WP BusinessFinder 22 Views 3 Replies

typekit

Most recent by: ashlandwebsites, July 29, 2014, 8:11pm WP BusinessFinder 32 Views 4 Replies

Album Widget Again

Most recent by: deadrell, July 29, 2014, 7:31pm WP Bandzone 3 Views 0 Replies

Problem with search results

Most recent by: zappytek, July 29, 2014, 7:17pm WP Tour Operator 7 Views 0 Replies

Listing category

Most recent by: fearRacious, July 29, 2014, 7:15pm WP Directory 17 Views 2 Replies

Show blog posts on pages

Most recent by: fearRacious, July 29, 2014, 7:11pm WP Directory 16 Views 2 Replies

image on the listing not showing now

Most recent by: fearRacious, July 29, 2014, 7:10pm WP Directory 15 Views 2 Replies

Reduce padding between elements CSS

Most recent by: PFCJC, July 29, 2014, 6:20pm WP Langwitch 8 Views 1 Replies

post suggestions not allowed?

Most recent by: PFCJC, July 29, 2014, 6:10pm WP Langwitch 3 Views 0 Replies

Advertisements

Most recent by: cmttampa, July 29, 2014, 5:56pm WP Solitudo 19 Views 2 Replies

Album widget refuses to play

Most recent by: deadrell, July 29, 2014, 5:48pm WP Bandzone 14 Views 1 Replies

Anchors in text

Most recent by: PFCJC, July 29, 2014, 5:45pm WP Langwitch 17 Views 2 Replies

The problem is with woocommerce. The Products don't offer the multilanguage capabilities, not to men

Most recent by: inversoravoronoy, July 29, 2014, 5:44pm WP Langwitch 7 Views 1 Replies

WP Uploading Issues

Most recent by: ontrialassociates, July 29, 2014, 4:53pm WP Lawyer 34 Views 3 Replies

Cant import!!!

Most recent by: petertornqvist, July 29, 2014, 4:45pm CSV to WP Import Plugin 60 Views 3 Replies

Shortcode

Most recent by: paulienwilkinson, July 29, 2014, 4:45pm WP Solitudo 10 Views 1 Replies

paypal

Most recent by: Kasimir61, July 29, 2014, 4:34pm WP Directory 5 Views 0 Replies

Theme installed but website main page not showing

Most recent by: Purrsngrrs89, July 29, 2014, 4:25pm WP BusinessFinder 20 Views 2 Replies