Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 241 Views 0 Replies

Announcement

Directory changelogs (latest 4.20)

Most recent by: miro, May 5, 2015, 1:08pm WP Directory 18538 Views 59 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8547 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 862 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 832 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2634 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 3640 Views 4 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5201 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2519 Views 0 Replies

Page Blog

Most recent by: fabiopvf, July 2, 2015, 3:41am WP Drivingschool 34 Views 2 Replies

PAGE BUILDER CRASH

Most recent by: amolavida, July 2, 2015, 1:07am WP Doctor+ 17 Views 2 Replies

Can't download sample csv file

Most recent by: WRHW, July 1, 2015, 9:49pm CSV to WP Import Plugin 6 Views 0 Replies

Activate/Disactivate Google Map

Most recent by: reardenincom, July 1, 2015, 8:22pm WP Blog 7 Views 0 Replies

phone number white on mobile

Most recent by: culinairtantecaatje, July 1, 2015, 7:43pm WP Drivingschool 25 Views 2 Replies

New categories not displaying unless logged in

Most recent by: KaylaF, July 1, 2015, 7:31pm WP Directory 17 Views 2 Replies

Transtlate template

Most recent by: dgmelettronica, July 1, 2015, 7:31pm WP BusinessFinder 20 Views 2 Replies

Problems updating AIT Languages, AIT Updater and REvolution Slider

Most recent by: Eco-Houses, July 1, 2015, 6:48pm WP Doctor+ 15 Views 2 Replies

Languages at Chrome

Most recent by: Eco-Houses, July 1, 2015, 6:53pm WP Doctor+ 28 Views 6 Replies

The Changelog post isn't updated anymore?

Most recent by: artimediali, July 1, 2015, 6:40pm WP Directory 25 Views 0 Replies

Simple way to detect the account type of an item

Most recent by: artimediali, July 1, 2015, 6:34pm WP Directory 51 Views 4 Replies

Social Share Icons

Most recent by: miro, July 1, 2015, 6:21pm WP Doctor+ 9 Views 1 Replies

Contact Form Submission Redirect

Most recent by: miro, July 1, 2015, 6:10pm WP Doctor+ 13 Views 1 Replies

Issue With Header - only fix is to reinstall Wordpress Core files each time it shows.

Most recent by: miro, July 1, 2015, 6:08pm WP Doctor+ 21 Views 2 Replies

Latest News on Your Doctor's Blog

Most recent by: miro, July 1, 2015, 6:01pm WP Doctor+ 31 Views 2 Replies

Latest News on Your Doctor's Blog

Most recent by: miro, July 1, 2015, 6:01pm WP Doctor+ 11 Views 1 Replies

Page builder

Most recent by: miro, July 1, 2015, 6:00pm WP Doctor+ 17 Views 1 Replies

URL for lang version

Most recent by: miro, July 1, 2015, 5:42pm WP Doctor+ 39 Views 2 Replies

import default content failed

Most recent by: Onelemon, July 1, 2015, 5:23pm WP Directory 63 Views 4 Replies

Installation of "Demo Content"

Most recent by: miro, July 1, 2015, 5:01pm WP Doctor+ 23 Views 1 Replies

Safari Issues

Most recent by: miro, July 1, 2015, 5:01pm WP Doctor+ 37 Views 3 Replies

Can't update AIT plugins

Most recent by: miro, July 1, 2015, 4:58pm WP Doctor+ 17 Views 1 Replies

Best way to update Multi-Author theme

Most recent by: verticalanswer, July 1, 2015, 4:33pm WP Blog 6 Views 0 Replies

URGENT - City Guide Error In Listings

Most recent by: FMAB, July 1, 2015, 3:07pm WP BusinessFinder 7 Views 0 Replies

Infopanel problem

Most recent by: miro, July 1, 2015, 2:46pm WP Doctor+ 33 Views 1 Replies

Custom CSS overridden by original style

Most recent by: Sandon, July 1, 2015, 2:02pm WP BusinessFinder 53 Views 4 Replies

Creating a Sticky Column/Widget

Most recent by: miro, July 1, 2015, 1:51pm WP Doctor+ 21 Views 1 Replies

Plugin

Most recent by: AquiestaPR, July 1, 2015, 1:49pm WP Directory 5 Views 0 Replies

Adding Google Analytics VIA header.php

Most recent by: miro, July 1, 2015, 1:44pm WP Doctor+ 21 Views 2 Replies

Fullwidth element portfolio ("Count:1", "Columns:1" & "Text Rows: unlimited or 1") breaks responsive

Most recent by: nbranis, July 1, 2015, 1:44pm WP Doctor+ 52 Views 3 Replies

Testimonials of different lengths

Most recent by: miro, July 1, 2015, 1:43pm WP Doctor+ 27 Views 2 Replies