Please see below some tips on how to resolve your issue

All Themes are properly Tested by our team members on various development machines and hosting servers. Themes are also Tested by Envato and Themeforest staff before they are approved for sale. If you cannot make the theme running on your hosting or development environment, please make sure it meets hosting requirements.

Read the documentation that was provided with the file, even if you are an experienced user. There are often essential instructions contained in these documents.

Use the Search functionality on this support forum. If you're having a problem, chances are another buyer has been in the same position. There may already be an answer to your question there. If your problem hasn't yet been addressed, you can post a new question on the support forum.

Ensure you have the technical skills required to utilize the file effectively. Generally all files purchased on the Themeforest will require at least some prior knowledge to use correctly. If you're not sure, try searching Google for a how-to.

If you still cannot get the file to work as desired, you can wait for a response from us. It is important to note that we as authors are not required to provide Support and you are not guaranteed a response. We still do our best to help as much as we can even though we do it for free.

Please understand that our support forum is not a live chat where you will get an asnwer in seconds. We usually go throught support questions several times a day to ensure you'll get an answer ASAP.

We only offer support for our themes

We only support features and functionality unique to our theme (beyond that of WordPress). Please note that we cannot assist you with general WordPress support or help with theme modifications and customizations in any capacity within our complimentary support.

SUPPORT NOT INCLUDED:

Third-party plugins, WordPress support (Use wordpress.org forums), Addition of new features, Extending default theme features, Theme modifications and customizations.

Announcement

Directory changelogs (latest 4.11)

Most recent by: miro, October 23, 2014, 9:32am WP Directory 14296 Views 51 Replies

Announcement

Business Finder changelog (2.12)

Most recent by: miro, October 15, 2014, 9:48pm WP BusinessFinder 5709 Views 22 Replies

Announcement

LANGWITCH theme is available on our www.ait-themes.club website

Most recent by: ivan, August 20, 2014, 2:44pm WP Langwitch 280 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 964 Views 0 Replies

Announcement

Rent our servers: fast site even with 40k activities with Directory or Business Finder

Most recent by: webcompany, June 23, 2014, 11:52am WP Directory 718 Views 0 Replies

Announcement

New Google Map Icons for Directory and Business Finder

Most recent by: Martin, May 30, 2014, 11:09am WP Directory 1819 Views 4 Replies

Announcement

Awesome WordPress Hosting from HostAwesome.com (with free plan!)

Most recent by: Martin, May 9, 2014, 10:35am WP Directory 838 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 3170 Views 0 Replies

Announcement

Best Tour Operator sites

Most recent by: zoli, November 22, 2013, 10:27am Wordpress 1452 Views 0 Replies

Announcement

Best Directory Sites

Most recent by: zoli, November 21, 2013, 10:31am Wordpress 2276 Views 0 Replies

Announcement

Best Business Finder sites

Most recent by: kjtmolokai, July 18, 2014, 6:53am WP BusinessFinder 10383 Views 48 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 1670 Views 0 Replies

Banners through off reponsiveness

Most recent by: twerkitworkit, October 31, 2014, 12:21am WP BusinessFinder 43 Views 8 Replies

Advertising area 1 above top bar acting strange

Most recent by: jtrueman, October 30, 2014, 11:57pm WP BusinessFinder 34 Views 3 Replies

BusinessFinder Update V2.12

Most recent by: AllisonTurner, October 30, 2014, 9:54pm WP BusinessFinder 66 Views 4 Replies

Single Image Header and Images

Most recent by: blissfulprints, October 30, 2014, 9:48pm WP BusinessFinder 11 Views 1 Replies

Calendar Event with PayPal Feature

Most recent by: blissfulprints, October 30, 2014, 9:47pm WP BusinessFinder 6 Views 0 Replies

Add slides to home page

Most recent by: miro, October 30, 2014, 8:46pm WP Doctor 12 Views 1 Replies

Revolution Slider Update

Most recent by: miro, October 30, 2014, 8:38pm WP Directory 16 Views 1 Replies

Items not showing in Category list. And map not showing on main page

Most recent by: miro, October 30, 2014, 8:22pm WP Directory 15 Views 1 Replies

No line breaks

Most recent by: miro, October 30, 2014, 8:17pm WP BusinessFinder 18 Views 1 Replies

Show Categories and Sub Categories on Home Page

Most recent by: trishah, October 30, 2014, 7:57pm WP Directory 13 Views 0 Replies

I need help...

Most recent by: cpires, October 30, 2014, 7:39pm WP BusinessFinder 83 Views 12 Replies

Zoom Home Page

Most recent by: MedicinaRoma, October 30, 2014, 6:16pm WP Directory 9 Views 0 Replies

Tables are crooked

Most recent by: ph1, October 30, 2014, 5:42pm WP Hobby 6 Views 0 Replies

Remove the "Home" link in the header

Most recent by: gavin751, October 30, 2014, 5:41pm WP Directory 9 Views 1 Replies

Thumbnail not showing

Most recent by: raydexis, October 30, 2014, 5:28pm WP Directory 34 Views 5 Replies

Map on the home page is not working, we had 600 item on it and it just stop working no I have added

Most recent by: seanpatrick123, October 30, 2014, 5:18pm Directory & Business Finder Extension Plugin 7 Views 0 Replies

Get directions not working

Most recent by: leal67, October 30, 2014, 5:09pm WP Directory 42 Views 6 Replies

Touch Screen not working on maps

Most recent by: trishah, October 30, 2014, 5:06pm WP Directory 24 Views 2 Replies

Map Search and Map zoom on Item Detail

Most recent by: premierlocal, October 30, 2014, 5:31pm WP BusinessFinder 55 Views 8 Replies

Blank Dashboard Page

Most recent by: SpeakLifePro, October 30, 2014, 4:42pm WP Doctor 35 Views 4 Replies

Can't show picture after migration

Most recent by: miro, October 30, 2014, 4:32pm WP Directory 26 Views 4 Replies

Slider Setup

Most recent by: miro, October 30, 2014, 4:28pm WP Drivingschool 36 Views 3 Replies

WPDoctor&WP 4.0 installation problems

Most recent by: salvamasala, October 30, 2014, 4:11pm WP Doctor 14 Views 2 Replies

social media icons

Most recent by: rubensolis, October 30, 2014, 4:09pm WP Tour Operator 16 Views 2 Replies

After clicking a category and a location it still uses the GEO location

Most recent by: FMAB, October 30, 2014, 4:08pm WP BusinessFinder 50 Views 10 Replies

ERROR: Bad paypal API settings! Check paypal api credentials in admin settings! Security header is n

Most recent by: miro, October 30, 2014, 4:08pm WP Directory 55 Views 3 Replies

Where is the file to change Author from AIT to our website?

Most recent by: lequnia, October 30, 2014, 3:55pm WP BusinessFinder 9 Views 0 Replies

Right Side Bar Widgets and Social Icons

Most recent by: miro, October 30, 2014, 3:46pm WP Ristorante 27 Views 3 Replies