Thank you for purchasing one of our products :)

We usually go throught support questions several times a day to ensure you'll get an answer ASAP.
Please understand that our support forum is not a live chat where you will get an answer in seconds.

Support provided free of charge:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues related to our WordPress theme or our WordPress plugin
  • Providing updates to ensure compatibility with new software versions

Paid services we offer:

Support does not include:

  • Theme modification or customizations
  • Addition of new features
  • Extending default theme features,
  • Support for third party software and plug-ins
  • WordPress support (Use wordpress.org forums)

Support is usually provided Monday to Friday from 8am to 5pm Central European Time.


Announcement

Directory changelogs (latest 4.23)

Most recent by: miro, July 10, 2015, 9:26pm WP Directory 19141 Views 62 Replies

Announcement

Automatic WordPress Themes and Plugins updates via free AIT Updater plugin

Most recent by: Martin, June 8, 2015, 3:38pm Suggestions 398 Views 0 Replies

Announcement

Business Finder changelog (2.21)

Most recent by: ivan, April 22, 2015, 6:03pm WP BusinessFinder 8817 Views 29 Replies

Announcement

Migration plugin from Directory and Business Finder to City Guide theme available free of charge

Most recent by: zoli, February 24, 2015, 8:44am WP Directory 978 Views 2 Replies

Announcement

Over 10k new icons for our directory wordpress themes available from www.ait-themes.club

Most recent by: Martin, February 9, 2015, 1:10pm WP Directory 962 Views 0 Replies

Announcement

Directory Extension Plugin for Directory and Business Finder themes

Most recent by: Martin, July 9, 2014, 10:59am WP Directory 2882 Views 0 Replies

Announcement

How to correctly create a CSV file

Most recent by: zoli, February 24, 2014, 9:22pm CSV to WP Import Plugin 5463 Views 0 Replies

Announcement

AIT Webdesign Showcase Contest

Most recent by: ivan, January 13, 2013, 6:07pm Wordpress 2609 Views 0 Replies

Reslider conflict with others plugins

Most recent by: SmileDental, July 28, 2015, 5:23am WP Doctor+ 17 Views 2 Replies

AIT import & export plugin

Most recent by: zouking, July 28, 2015, 3:02am WP Directory+ 4 Views 0 Replies

Warning: htmlspecialchars() expects parameter 1 to be string, array given in

Most recent by: gusgoa, July 28, 2015, 2:56am WP Directory+ 4 Views 0 Replies

Can I please get the latest revolution slider?

Most recent by: answerman, July 27, 2015, 11:45pm WP Lawyer 4 Views 0 Replies

"Video Not Found" Revolution Slider, tried full http and shortcode

Most recent by: answerman, July 27, 2015, 11:17pm WP Lawyer 3 Views 0 Replies

Multi-Author Blog Theme Not Installing

Most recent by: lizzzlu, July 27, 2015, 10:50pm WP Blog 8 Views 0 Replies

A few questions

Most recent by: answerman, July 27, 2015, 11:46pm WP Lawyer 44 Views 3 Replies

Map marker balloon

Most recent by: inmotiva, July 27, 2015, 8:48pm WP Directory 40 Views 3 Replies

ait languages valid header

Most recent by: Alejort, July 27, 2015, 8:41pm WP Directory 4 Views 0 Replies

After installing demo content site isn't looking like in your demo

Most recent by: peter, July 27, 2015, 8:33pm WP Directory+ 28 Views 1 Replies

Do not install the plug-in in Wordpress Multisite

Most recent by: peter, July 27, 2015, 8:20pm WP Directory+ 34 Views 3 Replies

Where do I find the documentation?

Most recent by: peter, July 27, 2015, 8:09pm WP Directory+ 14 Views 1 Replies

Error message while installing AIT Languages plugin

Most recent by: peter, July 27, 2015, 8:06pm WP Directory+ 25 Views 2 Replies

How can I migrate from WP Directory to WP Directory +

Most recent by: fbaquero90, July 27, 2015, 7:24pm WP Directory 14 Views 0 Replies

AitThemes.Club API Credentials

Most recent by: fabioblanco, July 27, 2015, 7:20pm WP Directory+ 33 Views 2 Replies

login plugin

Most recent by: hjbezemer, July 27, 2015, 7:06pm WP Doctor+ 22 Views 2 Replies

purchase code not valid themeforest purchase

Most recent by: inmotiva, July 27, 2015, 5:54pm WP Directory 30 Views 2 Replies

migrate to new directory+ version

Most recent by: peartreephotography, July 27, 2015, 5:41pm WP Directory+ 71 Views 2 Replies

Lost all of my data after updating to the latest version of the Directory theme

Most recent by: PremierConstruction, July 27, 2015, 5:39pm WP Directory 12 Views 0 Replies

Rev Slider latest ver.

Most recent by: peter, July 27, 2015, 4:51pm WP Directory 26 Views 1 Replies

rev.slider on item page

Most recent by: peter, July 27, 2015, 4:11pm WP Directory 22 Views 1 Replies

Header problem, again and again.

Most recent by: peter, July 27, 2015, 3:59pm WP Doctor+ 38 Views 1 Replies

WooCommerce Catalog Mode

Most recent by: peter, July 27, 2015, 3:57pm WP Doctor+ 26 Views 1 Replies

Member bios cut off

Most recent by: peter, July 27, 2015, 3:54pm WP Doctor+ 26 Views 1 Replies

Code showing up on top of the page

Most recent by: peter, July 27, 2015, 3:40pm WP Doctor+ 27 Views 1 Replies

Is AIT Themes providing support or not? Please let us know so we don't waste our time here!

Most recent by: Bresson50, July 27, 2015, 3:10pm WP Doctor+ 11 Views 0 Replies

Business finder home page settings

Most recent by: liebendan, July 27, 2015, 1:56pm WP BusinessFinder 5 Views 0 Replies

Find address on map without pressing button

Most recent by: roland71, July 27, 2015, 1:39pm WP Directory 4 Views 0 Replies

Error showing up on top on page

Most recent by: Lndgren, July 27, 2015, 1:35pm WP Blog 92 Views 7 Replies

Page Builder is still missing and wrong default content

Most recent by: roland71, July 27, 2015, 1:16pm WP Directory 10 Views 0 Replies

logos are inconsistent sizes on the category page & business page

Most recent by: vivg, July 27, 2015, 11:23am WP Directory 7 Views 0 Replies

Sales Receipt email modification

Most recent by: ephesians525, July 27, 2015, 6:21am WP Doctor+ 11 Views 1 Replies